Very pleased with the product and service received by staff members at York McArthur Glen. Very helpful and pleasant the assistants even found me a chair to sit on in the store due to mobility issues... Se mer
Plats
Byt platsUnits 99/100 McArthurGlen Designer Outlet, St Nicholas Avenue, Fulford, YO19 4TA York, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I desperately needed to replace my old set of pots and pans. my old set is from pro cook has been discontinued . But a lovely shop assistant from the York store Anna/Ana came to my rescue and was v... Se mer
Företaget har svarat
Love this shop in McArthur Glen outlet centre near York. SO many lovely kitchen products to look at from mixers to crockery and everything in between. Found just what I wanted - a draining spoo... Se mer
On this occasion I added to my cutlery collection. No problem finding the product. I also found a cutlery set for my grandson featuring a giraffe. Staff were pleasant and courteous.
Företagsinformation
Skrivet av företaget
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Skrivet av företaget
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Kontaktuppgifter
Units 99/100 McArthurGlen Designer Outlet, St Nicholas Avenue, Fulford, YO19 4TA, York, Storbritannien
4,8
Utmärkt
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från ProCook - York
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Svar från ProCook - York
We're so glad you enjoyed our staff, stock, and location. Thank you for your kind words!
A really good shop for everything in…
A really good shop for everything in the kitchen and outside dining. The staff are really helpful and knowledgeable of the products on sale. Definitely worth a visit.
27 maj 2026
Svar från ProCook - York
We're so pleased you found our shop great for kitchen and outdoor dining, and that our staff were helpful and knowledgeable. Thank you for your kind words!
Bought salt and pepper grinders
Bought salt and pepper grinders. Assistant was helpful. Price was good in the designer outlet in York. Thanks.
22 maj 2026
Svar från ProCook - York
We're so happy you had a positive experience at our York designer outlet. We appreciate your kind words about our assistant.
Svar från ProCook - York
We appreciate your kind words.
Wish there were more Procook stores
Helpful staff on purchase and equally helpful with a return I unfortunately had to make.
19 maj 2026
Svar från ProCook - York
We're so glad our team provided helpful service for both your purchase and return. Thank you!
The only place that I've managed to…
The only place that I've managed to find a one cup tea pot in the colour I wanted. So well done 👍
21 maj 2026
Svar från ProCook - York
We are so glad you found the perfect one-cup teapot in the color you wanted! We appreciate your kind words.
Product that i wqnted wasnt available…
Product that i wqnted wasnt available in the shop. I been told that just in the cashier point when try to pay for the item. I need it to settle for a cheqper procuct.
16 maj 2026
Svar från ProCook - York
We appreciate your feedback. We understand your frustration about the product's availability and the late notification.
glass cafetiere
I got a glass cafetiere as a replacement for one that I broke. It was a very good price and the staff were very friendly.
20 maj 2026
Svar från ProCook - York
We're so glad you found a great replacement cafetiere and appreciate your kind words about our friendly staff. Thank you for your positive feedback!
Helpful and friendly staff
Staff took time to look up information about the product I was interested in.
The items I did buy were wrapped carefully.
20 maj 2026
Svar från ProCook - York
We're so glad our team could assist you with product information and carefully wrap your purchases. Thank you for this wonderful feedback!
Svar från ProCook - York
We appreciate your feedback!
Svar från ProCook - York
We're so happy our team was helpful and friendly.
Went in got the pans
Went in got the pans, the assistant very helpful in getting them out for us
15 maj 2026
Svar från ProCook - York
We're happy our assistant was helpful in getting the pans for you! We appreciate your feedback.
Svar från ProCook - York
We're glad our staff was helpful and knowledgeable. We appreciate your feedback!
Svar från ProCook - York
We appreciate your kind words. We are glad our staff was attentive.
Helpful/ friendly staff
Helpful/ friendly staff
Great range of kitchen appliances/ equipment
14 maj 2026
Svar från ProCook - York
We appreciate you sharing that our staff was helpful and friendly, and that you found a great range!
Greatful
Greatful!
Your staff were Helpful and understands what I need...
You did an amazing job 👏👏
Thank you
Mrs E P xx
16 maj 2026
Svar från ProCook - York
We're so glad our staff were helpful and understood your needs. We appreciate your kind words about our amazing job! Thank you.
Great products, amazing service
Visited the store at the Designer Outlet at York. We were looking for a new set of induction pans and a set of kitchen knives. Melissa in the store was amazing. She was so passionate about the products, told us exactly what we needed to know (pros and cons) and then left us to consider so no feel of sales pressure. We ended up buying a set of both. Products are first class at a reasonable price. Service was amazing compared to other stores we visited.
16 maj 2026
Svar från ProCook - York
We're so pleased to hear about your excellent experience at our York Designer Outlet store. It's wonderful that our team member provided such helpful and passionate service, leading to your satisfaction with both the products and your purchase. We appreciate your kind words about our first-class products and amazing service.
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