Great Products! Easy View Store! Good Service! Cheerful, Knowledgeable, Ready to Help Staff! I have used the ProCook Store at the White Rose Centre for a Good few years and Never had A proble... Se mer
Plats
Byt platsUnit 31 White Rose Shopping Centre, Dewsbury Rd, LS11 8LU Leeds, GB
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Det här tycker kunderna
The store/showroom experience was pleasant to navigate. It was helpful to be able to touch and try all the products. The products (I bought professional bi-ply pots and 2 frying pans), are wonderf... Se mer
Very surprised at all product availability and the affordable prices will shop there more often staff very plesant first class service
Helpful staff and quality products. Bought number of products before this latest visit, all top quality at reasonable prices. A lot better than the cheap rubbish you see in supermarkets and discount s... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Skrivet av företaget
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Kontaktuppgifter
Unit 31 White Rose Shopping Centre, Dewsbury Rd, LS11 8LU, Leeds, Storbritannien
4,9
Utmärkt
709 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great help in buying
Your assistant was very, very good, looked after me as this was a present I was buying. So was given good advice as I was unsure on the purchase
11 november 2025
Svar från ProCook - White Rose
We appreciate you taking the time to leave us this great review! We're so happy to hear that our assistant was very good and gave helpful advice for your purchase.
Svar från ProCook - White Rose
We appreciate your positive feedback! We are so happy you enjoyed our great selection, good prices, and good service.
The staff were really helpful and the…
The staff were really helpful and the products we bought are great, extremely good quality.
16 november 2025
Svar från ProCook - White Rose
We appreciate you taking the time to leave us this great review! We're so happy to hear that our staff were helpful and that you found our products great.
Svar från ProCook - White Rose
We appreciate you taking the time to leave us this great review! We're so happy to hear you found our staff helpful and friendly.
Purchase in pro cook.
Visited the store,only 1 person on the till had to wait some time to get served as the assistant was busy with another customer, nearly walked out.Eventually someone else came to serve us. The product was fist class and happy to purchase.
15 november 2025
Svar från ProCook - White Rose
We appreciate you bringing the long wait time to our attention and are glad another team member was able to assist you. We're happy you were pleased with your purchase!
Store is immaculately set out in a…
Store is immaculately set out in a thoughtful and sensibly themed fashion.
Staff were patient, friendly, knowledgeable and helpful. They were alert to customer needs without being intrusive or pushy. Thank goodness!
15 november 2025
Svar från ProCook - White Rose
We're delighted to hear you appreciated our store's layout and the team's approach. It's great to know our staff were patient, friendly, and helpful without being intrusive.
Excellent service
Shaun was informative and helpful. He knew his products. A day later I found chips on the non stick range and went back. The you girl initially appeared quite serious but she was very helpful. Would definitely recommend shopping at Pro Cook as long as the staff remain as they have helpful, knowledgeable. The women do appear more serious than the men but they are helpful
13 november 2025
Svar från ProCook - White Rose
We're happy to hear that you found our staff informative and helpful. We appreciate your recommendation and are glad you found assistance with the non-stick range. It's great to know you had a positive shopping experience.
Staff very helpful
Staff very helpful. Always willing to offer advice on products and answer any questions.
14 november 2025
Svar från ProCook - White Rose
We appreciate you taking the time to share your experience with us! We're so glad to hear that our staff was helpful and offered great advice.
Black Friday sale helpful staff
14 november 2025
Svar från ProCook - White Rose
We're happy our staff was helpful during the Black Friday sale. Thank you for your positive feedback!
Svar från ProCook - White Rose
We appreciate your positive feedback! We're so glad you enjoyed our excellent service and goods.
Precook is best with 25 years guarantee
3 november 2025
Svar från ProCook - White Rose
We're happy to hear that you find our product the best and appreciate the 25-year guarantee. Thanks for your feedback!
Customer service
Staff were pleasant, helpful and knowledgeable about the products being sold.
The shop didn’t have an item I was looking for but explained other outlets that may stock it.
12 november 2025
Svar från ProCook - White Rose
We're glad you found our staff pleasant and helpful. We appreciate you mentioning their product knowledge and assistance in locating the item elsewhere. Thank you for your review!
Nice polite staff
Nice polite, helpful staff. Had everything I needed. I've not used the pan or can opener yet but the garlic press is good. Sturdy and does the job. Reasonable prices. Nice bright, tidy, well organised store. Would recommend.
9 november 2025
Svar från ProCook - White Rose
We're happy to hear that you found our staff helpful and polite and that we had everything you needed! We appreciate your comments about our store's tidiness and organsation and that you find the garlic press sturdy. Thanks for the recommendation!
Staff in this store are always super…
Staff in this store are always super helpful. I love your range, especially the multi buy deals on utensils
5 november 2025
Svar från ProCook - White Rose
We appreciate you taking the time to leave us this great review! We're so happy to hear that you've found our staff helpful and liked our range of utensils.
Very attentive and knowledgeable staff
Very attentive and knowledgeable staff. Pleasure to shop at your White Rose Shop.
9 november 2025
Svar från ProCook - White Rose
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our staff knowledgeable and attentive.
procook at whiterose centre
Went to procook at whiterose centre, leeds. Staff were lovely, bought automatic salt and pepper grinders, good price. Loving using them.
9 november 2025
Svar från ProCook - White Rose
We're happy to hear that you had a positive experience at our White Rose Centre location in Leeds. We're glad you are loving our automatic salt and pepper grinders, and we appreciate your feedback on our prices and staff!
A smile would make a difference
A smile would make a difference . Such a lovely shop. But it feels not welcoming. A cold welcome. Sorry to say .
8 november 2025
Svar från ProCook - White Rose
We appreciate your feedback and are sorry that you felt unwelcomed. We value creating a warm environment for everyone and will work on improving our customer interactions.
The service we received.
5 november 2025
Svar från ProCook - White Rose
We're glad you were happy with our service. Thank you for sharing your positive experience with us; it means a lot.
Svar från ProCook - White Rose
We appreciate you taking the time to leave us this great review! We're so happy you liked our layout, staff, and products.
Return dealt with very professional and friendly.
The lady that served me was very helpful and apologetic. My return of the faulty jug was dealt with very professionally and with a polite and friendly manner. I was given a replacement measuring jug and told the matter would be passed up the line with the lettering coming off the jug.
Well done and very friendly, thankyou for the good service.
3 november 2025
Svar från ProCook - White Rose
We're happy to hear that the service you received was helpful and professional. We appreciate your positive feedback regarding the handling of the faulty jug and the friendly manner in which it was resolved. Thank you for sharing your experience.
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