I have visited Procook stores in various locations and always found them well organised and the staff friendly. Of course, the main reason for shopping there is the quality of their stock. Having rec... Se mer
Plats
Byt platsUnit 306-307 Trentham Garden, Trentham Estate, Stone Road, ST4 8JG Trentham, Stoke-on-Trent, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Visited our nearest outlet at Trentham as always great staff very friendly and helpful great to browse around without any pressure. Made our purchases and as usual delighted with them. Highly recommen... Se mer
We decided to update some of our kitchen ware, and chose items from your shop in Trentham. The two assistants were very helpful and polite, really good service without being too intrusive
We always have a walk around your shop when we’re in trentham and this time we found something of interest, the staff were well informed and helpful. The products are good quality and reasonable pri... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Skrivet av företaget
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Kontaktuppgifter
Unit 306-307 Trentham Garden, Trentham Estate, Stone Road, ST4 8JG, Trentham, Stoke-on-Trent, Storbritannien
4,8
Utmärkt
798 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från ProCook - Trentham
We're so glad our team was helpful and courteous. We appreciate your feedback!
Svar från ProCook - Trentham
We appreciate your kind words.
Great shop and customer service
Staff were super-helpful and the shop was really well laid-out.
10 juni 2026
Svar från ProCook - Trentham
We're so glad our staff was helpful and you liked our shop's layout. We appreciate your feedback!
Staff so very helpful and knowledgeable…
Staff so very helpful and knowledgeable of the products on offer
Second pan in this range - worth every penny -
It’s a pleasure to go into this shop - genuine customer service - staff seem happy to help. Thanks
10 juni 2026
Good nice and sharp
9 juni 2026
As I am disabled the shop was very…
As I am disabled the shop was very accessible the only part that was not accessible was the most important part, which was by the till. to get into and to get around with a small disabled scooter the shop did quite well compared to other shops. The rolling pin that I brought was of good quality, the staff was very helpful, the staff couldn't do any more to help me. So a big thank you 😊 for making my day out a really great day 😀 😊 😄 💕
13 juni 2026
Quick Stop
We made a quick stop to your shop we were on a coach trip. Staff were very helpful and was amazed at the range of your products. I will certainly go in to your shop in Norwich the nearest one to us.
7 juni 2026
I found the service very helpful…
I found the service very helpful pleasant and friendly.
4 juni 2026
Excellent service lovely shop with…
Excellent service lovely shop with plenty of choice. They are missing out on the sourdough revolution though no products designed for that. Also I love the darker green cast iron which has been discontinued
8 juni 2026
They were helpful and got what i needed
2 juni 2026
Svar från ProCook - Trentham
We're glad we could assist you.
Friendly and helpful staff
The staff were friendly and helpful, providing excellent customer service with a welcoming smile that made the store feel warm and inviting.
29 maj 2026
Great service and great products.
29 maj 2026
Very helpful staff.
29 maj 2026
Svar från ProCook - Trentham
We're so glad you enjoyed our service and product! We appreciate your feedback.
Exc as always
29 maj 2026
Svar från ProCook - Trentham
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Got what I've been looking around for
Got what I've been looking around for, a pizza cutter. So different to small , easy grip, and has a shield on the blade. Very modern indeed. Love it. The gentleman the served me at Trentham, was very helpful. Shop is full of gorgeous items, a Aladdin cave of delights for us cooks.
31 maj 2026
Svar från ProCook - Trentham
We're so happy you found the perfect pizza cutter and appreciate its modern design! It's wonderful to hear you had a great experience with our staff and enjoyed exploring our selection.
Very helpful young lady pleasant.
25 maj 2026
Svar från ProCook - Trentham
We appreciate your kind words.
Excellent friendly service
Excellent friendly service. The gentleman who served me was really pleasant and not rushed. I have experienced this level of service at your Dorchester store also. Excellent.
28 maj 2026
Svar från ProCook - Trentham
We're so pleased to hear you received excellent, friendly service and felt unhurried. We appreciate you sharing your positive experience with us!
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