Exceptional sales man and service. There was literally nothing we could have asked about the items we were looking at and comparing that the sales man couldn’t have answered - he was just brilliant. I... Se mer
Plats
Byt platsUnit 94A Great Western Designer Outlet, Kemble Drive, SN2 2DZ Swindon, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Vistited The Outlet Centre in Swindon. Id been looking online at the gourmet saucepan sets so I roughly knew what I was after. I just wanted to say a big thank you to Amy & Sam who were both e... Se mer
Staff were helpful although item is wanted was not in stock told me plenty in warehouse gave phone number so I could phone to see when it was delivered.
We came into ProCook intending to buy several items. While looking at saucepans a sales assistant asked if we needed any help,we did. He then advised us about the saucepans. When we returned after dec... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Skrivet av företaget
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Kontaktuppgifter
Unit 94A Great Western Designer Outlet, Kemble Drive, SN2 2DZ, Swindon, Storbritannien
4,8
Utmärkt
614 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The person we spoke with was very…
The person we spoke with was very informative and polite.
3 maj 2026
Svar från ProCook - Swindon
We're glad our team member was informative and polite. We appreciate your feedback!
Very friendly and helpful staff
Very friendly and helpful staff. Let me browse after initial introduction. Purchased a lovely set of knives at a very good price with a 10 year guarantee!
26 april 2026
Svar från ProCook - Swindon
We appreciate you taking the time to leave us this great review! We're so happy you found our staff great and the layout easy.
Svar från ProCook - Swindon
We appreciate your positive feedback regarding our great products and service; we are delighted!
Experienced helpful staff in the…
Experienced helpful staff in the Swindon store.
Purchased a little hand rotary whisk which works excellently and medium/little toasting tin, which also can also be heated on the induction hob
26 april 2026
Very helpful staff providing an amazing…
Very helpful staff providing an amazing service!
19 april 2026
Svar från ProCook - Swindon
We appreciate you sharing that our staff was very helpful and provided amazing service!
Looking for kitchen stuff
Nice friendly helpful staff, nice tidy shop lots of items to choose from Nice prices
8 april 2026
Svar från ProCook - Swindon
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you liked our helpful staff, tidy shop, and prices.
Shop assistant very helpful ensuring we…
Shop assistant very helpful ensuring we got the set we really needed. Also liked being able to make up my own set not necessarily the one put together by the shop!
3 april 2026
Excellent customer service
We always love Procook products, they are very high quality and reliable, but what sets the Swindon store apart is the excellent level of service and care that we walk away with the exact products we want.
7 april 2026
Svar från ProCook - Swindon
We're happy to hear you love our high-quality, reliable products. It's great to know the excellent service at our Swindon store ensures you find exactly what you want.
Got exactly what I wanted.
2 april 2026
Good service and good value for money.
5 april 2026
Svar från ProCook - Swindon
We appreciate your positive feedback! We are so happy you found our service and value for money to be good.
Really nice shop,young assistant very…
Really nice shop,young assistant very helpful and pleasant,will visit this shop again.
20 mars 2026
Great set of knives
Great range of products. Bought item in outlet store. Experience was good.
Bought a replacement set of knives, really impressed. Weighty in the handle which is just what I wanted and the knives are one unit.
29 mars 2026
Great experience
Loads of choice, staff were friendly and helpful. Happy with purchase. Would recommend.
24 mars 2026
Friendly staff
Lovely helpful friendly staff do anything to help me on my visit bought my saucepans and they put aside for collection when I'd finished all my shopping 👍
19 mars 2026
Svar från ProCook - Swindon
We appreciate you taking the time to leave us this great review! We're so happy to hear that our staff were helpful and you were able to purchase your saucepans.
I like the product quality and staff's…
I like the product quality and staff's were helpful. More verity will be helpful.
16 mars 2026
Svar från ProCook - Swindon
We appreciate your feedback and are happy to hear that you liked the product quality and found our staff helpful. We'll consider adding more variety.
Great service at store and they offered…
Great service at store and they offered to leave my shopping with them and have my lunch without carrying my purchase
15 mars 2026
Svar från ProCook - Swindon
We're glad you enjoyed your experience. It's wonderful to hear our team made your shopping more convenient, allowing you to enjoy your lunch without any burden. Thanks!
V helpful staff
17 mars 2026
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.