excellent approach by staff ,they know their products, friendly and in formative. fantastic range of cookware. Compared with John Lewis opposite ,they get the gold medal i have used before,but time... Se mer
Plats
Byt platsUnit SU08 Touchwood Shopping Mall, B91 3GJ Solihull, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I wanted saucepans specifically for my new induction hob. James served me and told me the pro and cons. Im now the proud owner of a beautiful set of pans and pan dividers.
A very helpful and knowledgeable lady showed us the different ranges of pans and drew our attention to a great deal going on with knives and utensils selling at 3 for £10. We were fully kitted out for... Se mer
High end kitchen utensils just around the corner from John Lewis. Quality products if you can afford them, not really necessary in a cost of living crisis for the majority. At least the price’s keep t... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Skrivet av företaget
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Kontaktuppgifter
Unit SU08 Touchwood Shopping Mall, B91 3GJ, Solihull, Storbritannien
4,9
Utmärkt
943 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
good choice of basic attractive items…
good choice of basic attractive items at very competitive price. pleasant efficient service.
21 februari 2026
Svar från ProCook - Solihull
We appreciate you sharing your thoughts! We are so happy to hear that you were satisfied with our attractive items, prices, and pleasant service.
Svar från ProCook - Solihull
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
The staff are very helpful
The staff are very helpful, and they are very friendly. I wish more shop staff were as good as Pro Cook.
17 februari 2026
Svar från ProCook - Solihull
We appreciate you taking the time to share your experience! We're so happy to hear that you found our staff helpful and friendly. Thanks for your kind words.
Svar från ProCook - Solihull
We appreciate your positive feedback. We are so happy to hear that you found our staff great and helpful and that they pointed out our special offers.
Lovely shop,staff and special well made…
Lovely shop,staff and special well made kitchen tools
12 februari 2026
Svar från ProCook - Solihull
We appreciate your positive feedback. We are so happy you enjoyed our lovely shop, staff, and special well-made kitchen tools.
Svar från ProCook - Solihull
We appreciate your positive feedback on our excellent products and service; we are so happy you are pleased!
Great quality spoons
Great, high quality products. Bought several items from ProCook and they seem to last. Spoons were just as we wanted.
15 februari 2026
Svar från ProCook - Solihull
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear you find our products high quality and long-lasting, and that the spoons met your expectations.
Lovely store with helpful staff and a…
Lovely store with helpful staff and a great range of products. It had exactly what I was looking for.
11 februari 2026
Svar från ProCook - Solihull
We appreciate you taking the time to leave us this great review! We're so happy to hear that you enjoyed our great range of products and helpful staff.
Good in-store advice
Good in-store advice
Good, best quality knives + accessories
Lifetime guarantee (on certain knives)
Easily found in Touchwood Solihull
10 februari 2026
Svar från ProCook - Solihull
We're happy to hear that you found our in-store advice helpful and that you are pleased with the quality of our knives and accessories! We appreciate your positive feedback regarding our guarantee.
Shop laid out well
Shop laid out well, staff friendly, Lots of utensils, lots of gift ideas too
13 februari 2026
Svar från ProCook - Solihull
We appreciate you taking the time to leave us this great review! We're so happy you liked our shop's layout and friendly staff.
Svar från ProCook - Solihull
We're happy to hear you enjoyed the product and the brilliant service at our shop. Thank you for your positive feedback!
Good selection of saucepans
Good selection of saucepans, friendly staff. Pleased with the small size stainless steel one I bought, good quality, heavy base. Heats milk really well without scolding on bottom of pan. Will buy more
8 februari 2026
Excellent service and advice kept my…
Excellent service and advice kept my items to collect later as they were heavy. Have used them several times before
5 februari 2026
Svar från ProCook - Solihull
We're happy to hear that you received excellent service and advice. We appreciate you choosing us and are glad we could assist with your heavy items. Thank you for your continued patronage!
Good service as always.
6 februari 2026
Svar från ProCook - Solihull
We appreciate you letting us know that you enjoyed our good service, as always; it means a lot to our team.
I had never been into your store…
I had never been into your store before, my friend introduced me. I have bought several things since, and was very impressed with the selection and good value.
5 februari 2026
excellant knives and cookware
excellant knives and cookware, staff was really helpful and polite.
3 februari 2026
Bargain prices and nice staff
7 februari 2026
Svar från ProCook - Solihull
We appreciate your positive feedback; we're so glad you value our bargain prices and nice staff, and we value your business.
Pro Cook is always the first place I go…
Pro Cook is always the first place I go when needing anything for the kitchen. The staff were helpful & friendly & the little jug & timer are exactly what I needed - good quality & at a good price.
8 februari 2026
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