Really nice shop, fantastically helpful staff and good competitive prices. Buy on the high street - not online, you'll miss it when there's no high street left. Shops need customers more than amazon d... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The gentelman serving me was very helpful,he showed me where to find the item i needed,he didnt try to sell me a more expensive item instead he pointed out a great buy 3 items for £10.because of his... Se mer
Företaget har svarat
I already loved the products that ProCook produce. Was a great surprise to see a shop open up in The Oracle, Reading just over a year ago. The shop offers a fantastic rangfe of cookware, almost all of... Se mer
Företaget har svarat
Purchased cups that were larger than thought. Refund was super easy via shop in Oracle. Great service, two wonderful employees who went extra mile to help us find an alternative and both very knowledg... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Skrivet av företaget
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Kontaktuppgifter
Unit 33, The Oracle, RG1 2AH, Reading, England, Storbritannien
- 0118 370 2088
4,8
Utmärkt
217 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent customer service which was…
Excellent customer service which was lacking in a large local department store
14 januari 2026
Svar från ProCook - Reading
We're happy to hear that you experienced excellent customer service. It's great to know we exceeded your expectations. Thank you for your feedback.
Helpful store staff.
13 januari 2026
Svar från ProCook - Reading
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Svar från ProCook - Reading
We appreciate you letting us know our staff was friendly and helpful; it means a lot to our team.
Svar från ProCook - Reading
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Svar från ProCook - Reading
We appreciate your positive feedback. We are so happy you liked our good prices, quality, and selection of products.
We bought 4 chef's knives to make up…
We bought 4 chef's knives to make up our own set, and the help we received with that process was so appreciated. We were also particularly grateful for the patient service when we returned the next day to try to match up the colour of the wooden handles a little more accurately.
A great product and experience at a fair price too!
11 januari 2026
Svar från ProCook - Reading
We're happy to hear that you appreciated the help in selecting your chef's knives. We're glad our patient service assisted you in matching the handle colours. Thank you for your positive feedback on our products and your experience.
Svar från ProCook - Reading
We appreciate you letting us know about our excellent service and helpful staff; it means a lot to our team.
The most delightful assistant in your…
The most delightful assistant in your shop & so helpful.
8 januari 2026
Svar från ProCook - Reading
We appreciate your kind words! We are so happy to hear that our assistant was delightful and helpful during your visit.
Assistant was what every assistant should be
Assistant was attentive, answered queries and packed my purchases with the same care I did when I worked in retail, which I was very impressed with
8 januari 2026
Svar från ProCook - Reading
We're so glad to hear that our assistant was attentive, answered your questions, and carefully packed your purchases. We appreciate your positive feedback!
Svar från ProCook - Reading
We appreciate you taking the time to leave us this great review! We are so happy you enjoyed our quality, atmosphere, and kind service.
Good products at very good prices and…
Good products at very good prices and helpful staff
7 januari 2026
Svar från ProCook - Reading
We appreciate your positive feedback! We are so happy you liked our good products, very good prices, and helpful staff.
Knowledgeable
Knowledgeable, pleasant and friendly customer service, always nice going to Reading store in the Oracle. Excellent customer service, thank you!
J Hajek
5 januari 2026
Svar från ProCook - Reading
We appreciate you sharing your positive experience. We're happy to hear that you find our customer service knowledgeable, pleasant, and friendly at the Reading store. Thank you!
Svar från ProCook - Reading
We appreciate your positive feedback; we're so glad you value our good products, good prices, and selection.
Svar från ProCook - Reading
We appreciate your positive feedback. We are so happy to hear our staff was friendly and helpful, and that you liked our wonderful products.
Knowledgeable and smooth transaction…
Knowledgeable and smooth transaction even at a busy time . Wonderful
14 december 2025
Svar från ProCook - Reading
We're happy to hear that you found our service knowledgeable and the transaction smooth, even during a busy period. Thank you for your wonderful feedback.
Excellent service
The service provided by the area manager and Reading store staff was exceptional. They dedicated a lot of time and effort to source the items we wanted, to get them to the store for collection and even to help carry them to the car.
12 december 2025
Svar från ProCook - Reading
We're happy to hear that the team dedicated their time and effort to assist you in finding your items and helping with collection. We appreciate your positive feedback and thank you for sharing your experience.
Great kitchen must haves
Great products! All things you need for the kitchen and more! There are some great ideas for gifts too.
9 december 2025
Svar från ProCook - Reading
We're so glad you think our products are great and provide all you need for the kitchen and more! It's great to hear you found some great gift ideas too.
I was searching for a specific product
I was searching for a specific product. The sales assistant was very helpful and friendly. He guided me to exactly the product size I wanted.
19 november 2025
Svar från ProCook - Reading
We're happy to hear that the sales assistant's assistance in finding the exact product you wanted was helpful and friendly! We appreciate you taking the time to share your positive experience.
amazing quality product and very good…
amazing quality product and very good value for money!
17 november 2025
Svar från ProCook - Reading
We appreciate your positive feedback! We're so happy you found our product amazing quality and very good value for money.
Product is amazing
Product is amazing and is just what I was looking for, staff were really kind and helpful! Love this cooking brand!
16 november 2025
Svar från ProCook - Reading
We're so happy to hear that you love our cooking brand, and that our product is amazing and just what you were looking for. We appreciate your kind words about our staff!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.