Great service the colleague gave me greay advice so I didnt sharpen my Japanese knives wrong. As there are different ways of sharpening. Products are excellent quality and a good price.
Plats
Byt platsUnit 25 Centurion Block, Canal Side, Gunwharf Quays, PO1 3FA Portsmouth, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The ladies at GunWharf Pro Cook were exceptional. They gave me the Best customer service . We visited the shop on 16th July 2026 at around 6:30pm . Not only did they go over the pricing of knives se... Se mer
Went into the Pro Cook at Gunwharf Quays and was immediately greeted by the members of staff. They were all so incredibly helpful. There’s nothing worse than being ignored when you enter or being bad... Se mer
Företaget har svarat
A couple of pots had a little ding and some scratches, took them into store and were exchanged immediately, very happy with purchase would recommend.
Företagsinformation
Skrivet av företaget
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Skrivet av företaget
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Kontaktuppgifter
Unit 25 Centurion Block, Canal Side, Gunwharf Quays, PO1 3FA, Portsmouth, Storbritannien
4,8
Utmärkt
817 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I had a great time shopping for my…
I had a great time shopping for my cookware and they were quite affordable for me.
3 augusti 2026
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Helpful staff and knew their products.
13 augusti 2026
Svar från ProCook - Portsmouth
We're so pleased to hear that you found our team helpful and knowledgeable about our products. We truly appreciate your positive feedback!
Great experience, friendly and polite team
Called up to check product was in-store to collect. Polite and friendly customer service, she mentioned they have it. They put the product behind the till for me, for when I popped into the shop it was ready to collect. Great experience, lovely team.
14 augusti 2026
Svar från ProCook - Portsmouth
We're so pleased to hear you had such a great experience with us! It's wonderful that our team was polite and friendly when you called, and that your product was ready for collection. We appreciate your kind words about our lovely team.
Affordable prices for quality…
Affordable prices for quality kitchenware, and some bargain kitchen accessory buys.
Knowledgeable staff.
Nicely presented shop.
9 augusti 2026
Svar från ProCook - Portsmouth
We're so glad you found our kitchenware and accessories to be of good quality and affordably priced. It's wonderful to hear that you also appreciated our knowledgeable staff and the presentation of our shop.
Very helpful and fast efficient service.
8 augusti 2026
Svar från ProCook - Portsmouth
We are delighted to hear that you experienced helpful and efficient service. We truly appreciate your positive feedback.
Lovely shop at Gunwharf Quays
Lovely shop at Gunwharf Quays. Bought some glasses which look good and seem to be excellent quality. Will visit again when we need items for the kitchen.
4 augusti 2026
Svar från ProCook - Portsmouth
We're so happy to hear you enjoyed our shop at Gunwharf Quays and are pleased with the quality of your new glasses. We look forward to your next visit when you need items for your kitchen!
Svar från ProCook - Portsmouth
We truly appreciate your kind words about our team. It's wonderful to hear that you found our staff to be kind and helpful.
Great staff and good price for some…
Great staff and good price for some qualty tableware that is also covered for a year!
3 augusti 2026
Svar från ProCook - Portsmouth
We're so glad you found our tableware to be of great quality and value, and that our staff provided excellent service! Thank you for your wonderful feedback.
Staff really helpful ancake tinsd knowledgeable
Staff really helpful and knowledgeable
7 augusti 2026
Svar från ProCook - Portsmouth
We're so glad to hear that our staff was helpful and knowledgeable during your visit. We truly appreciate your kind words!
Good healthy cookware - stainless steel
Good healthy cookware. Their stainless steel is impeccable and also affordable. I got the milk frother, it’s incredible!
6 augusti 2026
Svar från ProCook - Portsmouth
We're so happy to hear you find our cookware healthy and our stainless steel impeccable and affordable! We're also delighted that you love your milk frother.
The staff were amazing
The staff were amazing. They really did know the range and everything that we asked.
2 augusti 2026
Very helpful assistant did not get his…
Very helpful assistant did not get his name----a pleasure to shop
The young man was an asseit to Procook
26 juli 2026
Excellent service
Great kitchen products if great quality. Customer service is fantastic too!
17 juli 2026
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.