We wanted a new bread knife, specifically for sourdough bread. The lady who assisted us, I think her name was Donna, was so knowledgeable and helpful. She showed us three different options at differen... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Always a great experience in a Pro Cook shop... helpful staff, demos if needed and well-laid out displays. Staff pointed out that I could buy two cutlery sets at a very large discount, which was idea... Se mer
Popped in the shop to see the saucepans I was interested in after receiving an email with 20% off. I assumed it was an online discount and after mentioning the discount I was informed it applied in sh... Se mer
Företaget har svarat
Great shop experience! Donna helped hugely in choosing the right item for us, which turned out to fit our needs perfectly. Her knowledge and enthusiasm was awesome. Experience tempered only by the r... Se mer
Företagsinformation
Skrivet av företaget
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Skrivet av företaget
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Kontaktuppgifter
Đường Sư Vạn Hạnh 34, unit 32Drake Shopping Centre, PL1 1EA, Plymouth, Storbritannien
- 01752 270724
4,9
Utmärkt
435 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Staff member was helpful
Staff member was helpful, went and got me a boxed item , rather than off the shelf, she was polite , quick and efficient.
28 augusti 2026
We visited the shop in Plymouth to…
We visited the shop in Plymouth to purchase knives. The assistant was informative and extremely helpful offerung aeveral rangea of knives enabling me to make a choice to suit me. I am very happy with my purchase, a good quality product at a reasonable price.
1 september 2026
Excellent customer service from very…
Excellent customer service from very friendly and knowledgable staff. Great selection and quality products.
30 augusti 2026
Staff are excellent so helpful
Staff are excellent so helpful, products are great only just discovered this shop will be buying from again
29 augusti 2026
Great store, friendly staff
Friendly staff. Got what I needed. Only place nowadays where I can buy a steak knife set, in a physical store, due to new UK laws. Thankful we have a ProCook store
29 augusti 2026
The store assistant was very helpful…
The store assistant was very helpful and extremely knowledgeable about the knives I wished to purchase.
Ten out of ten for customer service.
Thank you,
27 augusti 2026
Excellent Service
Staff are really knowledgeable about the range of products and are able to give really good advice about which are the best products to purchase ... even going as far to do their own research about how to best clean certain products. Additionally, we bought a set of pans and one developed a slight mark. This was exchanged without any fuss. Quality products, and quality staff!
27 augusti 2026
Good staff, plenty of room to look around, supportive Staff were helpful but 'not in your…
Staff were helpful but 'not in your face' plenty of space for my wheelchair to look around, excellent products. I took some helpful objects to better my kitchen and home. Lovely shop.
25 augusti 2026
Quick and easy very friendly staff
26 augusti 2026
Great knowledgable staff
25 augusti 2026
Lady that was serving me was lovely
Lady that was serving me was lovely, had a issue with one of the products and she sorted it straight away
17 augusti 2026
Excellent staff with great knowledge of…
Excellent staff with great knowledge of what they sell . Enjoyable shopping experience and great value
22 augusti 2026
Extremely helpful and informative staff
22 augusti 2026
excellent friendly staff.
17 augusti 2026
Great product and good customer service
9 augusti 2026
Had all the bits I wanted
Had all the bits I wanted, staff very informative? Welcoming and friendly.
20 augusti 2026
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