Lovely shop, found everything I was looking for plus a few handy extras I didn’t know were a thing. The member of staff that served us was great, I wish I’d got his name! Was very informative and effi... Se mer
Plats
Byt platsUnit 20 209 The Westgate, OX1 1PE Oxford, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I don't know too much about kitchenware and did not know what would work best for me, but the staff member was very kind and gave me a detailed explanation of each option. I ended up going with their... Se mer
Absolutely brilliant customer service from the gentleman in the Oxford store. He gave his time and expertise to explain pros and cons of different knives we were looking at. Through his knowledge we... Se mer
Företaget har svarat
Service is always thoughtful, welcoming without being pushy. Selection of goods is limited by space but always has something fresh and well made to.attract keen cooks.
Företagsinformation
Skrivet av företaget
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Skrivet av företaget
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Kontaktuppgifter
Unit 20 209 The Westgate, OX1 1PE, Oxford, Storbritannien
4,8
Utmärkt
355 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från ProCook - Oxford
We're happy you received good service and found our team well-informed and helpful with knives. We appreciate your positive feedback!
Always wanted that
Always wanted that kind of knife. Solid and sharp enough to cut. Good quality material. So happy to have and highly recommend.
30 maj 2025
Svar från ProCook - Oxford
We're happy to hear you are pleased with your knife's quality and sharpness! It's great to know you highly recommend it. Thank you for sharing your positive experience with us!
Lovely store
Always a lovely store to browse. Staff so helpful and friendly. Definitely recommend
24 maj 2025
Svar från ProCook - Oxford
We're glad you enjoy browsing in our store! We're also happy to hear our staff is helpful and friendly. We appreciate your recommendation!
Svar från ProCook - Oxford
We're happy you enjoyed our service! We appreciate your feedback on our friendly, polite, and efficient shopping experience.
Excellent service
26 maj 2025
Svar från ProCook - Oxford
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Great products at reasonable prices
23 maj 2025
Svar från ProCook - Oxford
We appreciate your positive feedback on our products and prices!
Good service
Good service. Before purchasing, we were able check the product was suitable for our requirements.
18 maj 2025
Svar från ProCook - Oxford
We're glad you found our service helpful and could confirm the product met your needs before buying. Thanks for your feedback!
A gracious review
I asked the clerk to check that the box of plates and bowls was not broken or chipped, and she very graciously opened each box, checked for defects and resealed them all. It took a great deal of her time, but she did it with a smile, and as a result, I knew I was receiving perfectly whole dinnerware!
20 maj 2025
Svar från ProCook - Oxford
We're glad you enjoyed your experience. Thank you for acknowledging the team member's dedication to ensuring you received perfect dinnerware. We appreciate your positive feedback!
Svar från ProCook - Oxford
We're happy to hear that you find our pro knives an excellent value. Thanks for your feedback!
Very helpful and knowledgeable staff
Very helpful and knowledgeable staff. It was a pleasure.
15 maj 2025
Svar från ProCook - Oxford
We appreciate your kind words! We're so happy to hear that you found our staff helpful and knowledgeable. It's a pleasure serving you.
Storage jarVery efficient sales & good quality…
Very efficient sales & good quality product
8 maj 2025
Svar från ProCook - Oxford
Thank you for your feedback! We're glad you found our sales process efficient and our product to be of good quality. We strive to provide a positive experience for all our customers.
Great range of products at great prices
Helpful staff and great range of kitchen knives at very good prices.
11 maj 2025
Svar från ProCook - Oxford
Thank you for your positive review! We're so happy to hear that you found our staff helpful and that you appreciate the selection and prices of our kitchen knives. We strive to offer a wide range of quality products at competitive prices, and we're glad you had a positive experience. We appreciate you taking the time to share your feedback.
Svar från ProCook - Oxford
We appreciate your kind words! We're so glad to hear that you had a positive experience with our customer service. We strive to provide helpful and friendly service to all our customers, and your feedback means a lot to us.
Svar från ProCook - Oxford
Thank you for your kind words! We're so happy to hear that you found our staff polite and helpful. We strive to provide excellent customer service and appreciate your feedback.
Friendly & knowledgeable staff
Friendly & knowledgeable staff. Product look good in kitchen & work well.
3 maj 2025
Svar från ProCook - Oxford
Thank you for your kind review! We're happy to hear you found our staff friendly and knowledgeable, and that our products look good in your kitchen and perform well. We strive to offer high-quality products that meet our customers' needs, and we appreciate you taking the time to share your feedback.
Excellent good quality and best of all…
Excellent good quality and best of all very friendly staff
2 maj 2025
Svar från ProCook - Oxford
Thank you for your kind words! We are delighted to hear that you enjoyed our products and found our staff friendly. We strive to provide excellent customer service and appreciate your feedback.
I bought knives for my chef boyfriend
I bought knives for my chef boyfriend, staff guided me which one i should go for, and my bf loved the knives . Thanku so much
27 april 2025
Svar från ProCook - Oxford
We're so happy to hear you found the perfect knives for your boyfriend! It's wonderful that our staff was able to help you choose the right ones. We appreciate your kind words and are thrilled that your boyfriend loves his new knives.
Svar från ProCook - Oxford
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
ProCook saucepan set
Excellent service in store and the saucepan set was less expensive than the price on the shelf stated. Win win!
25 april 2025
Svar från ProCook - Oxford
We're thrilled to hear you had a positive experience in our store! We appreciate you taking the time to share your feedback. We strive to provide excellent customer service and competitive pricing, and we're glad you found both. We hope to see you again soon!
Svar från ProCook - Oxford
Thank you for your kind words. We're glad you're enjoying the product.
Detta är Trustpilot
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.