A beautiful shop which is well laid out. The range of products is also impressive. More than anything the person who served us was very knowledgeable and very pleasant.
Plats
Byt platsUnit 56, Lower Green Mall, Metrocentre, NE11 9YG Gateshead, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Brilliant shop, beautiful displays, well stocked with everything you need. Very polite and helpful staff, Nothing is a problem and eager to assist.
Excellent service. Lots of help to purchase best pans we needed from well very informed member of staff.
Dionne was fantastic in helping us purchase some new knives. Friendly and knowledgable she was only too happy to show us a range of knives. She built lovely rapport with us and even offered to bring a... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Skrivet av företaget
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Kontaktuppgifter
Unit 56, Lower Green Mall, Metrocentre, NE11 9YG, Gateshead, Storbritannien
4,9
Utmärkt
627 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very knowledgeable and efficient
25 juni 2026
Nice shop!
Friendly staff helped me find some kitchen gadgets I had needed for awhile and couldn't find elsewhere. Good quality, so I'll be using them for a long time. Pleasant experience!
24 juni 2026
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
The staff were very pleasant and the…
The staff were very pleasant and the cake slicer does what it’s supposed to do
16 juni 2026
Svar från ProCook - Metro Centre
We're so glad you found our staff pleasant and that your cake slicer works well! Thank you for your kind words.
Staff were really helpful in sourcing…
Staff were really helpful in sourcing what I need.
18 juni 2026
Svar från ProCook - Metro Centre
We're glad our team was helpful in finding what you needed. Thank you!
Great service
I was interested in buying a set of straining saucepans and the assistant was very pleasant and knowledgeable. I have deducted a star from my score as it was disappointing that there were only two sets two choose from . However the ones I bought fulfilled my needs
18 juni 2026
Svar från ProCook - Metro Centre
We appreciate your feedback and are glad our assistant provided excellent service. We're sorry our selection of straining saucepans was limited, but we're pleased your purchase met your needs.
I got what I wanted at a good price
I got what I wanted at a good price, served by friendly staff.
13 juni 2026
Staff were friendly and helpful and the…
Staff were friendly and helpful and the store had a great selection of cooking utensils and dinnerware
14 juni 2026
Staff were approachable and friendly…
Staff were approachable and friendly with a knowledge of products.
14 juni 2026
Svar från ProCook - Metro Centre
We appreciate your kind words about our staff.
Visited metro centre Gateshead…
Visited metro centre Gateshead assistant was very pleasant and helpful, she was knowledgeable about product
11 juni 2026
Gent in store explained the entire pan…
Gent in store explained the entire pan range to me.
10 juni 2026
Love going to a Pro Cook shop
Love going to a Pro Cook shop. Lovely items, well displayed, fantastic quality and value. Staff knowledgeable, helpful, professional. Nothing is too much trouble.
10 juni 2026
Service
Well Laid out and presentable Store, Most attentive and helpful Staff, and I was able to purchase what I wanted. - A very nice experience.
9 juni 2026
Very friendly and helpful staff!
2 juni 2026
Freindly service and good selection of…
Freindly service and good selection of quality products. I have a few procook items and good prices for good quality.
1 juni 2026
I'll be back!
Staff and service very good. Didn't have everything l was looking for, but they have an extensive range.
1 juni 2026
Svar från ProCook - Metro Centre
We're happy to hear you found our staff and service very good! We appreciate your feedback on our extensive range.
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