Brilliant shop, beautiful displays, well stocked with everything you need. Very polite and helpful staff, Nothing is a problem and eager to assist.
Plats
Byt platsUnit 56, Lower Green Mall, Metrocentre, NE11 9YG Gateshead, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Dionne was fantastic in helping us purchase some new knives. Friendly and knowledgable she was only too happy to show us a range of knives. She built lovely rapport with us and even offered to bring a... Se mer
Företaget har svarat
Lovely shop with a wide selection of quality products. I was able to find what I wanted and pleasantly surprised at the good quality and competitive price. Staff were friendly and helpful and I was... Se mer
Företaget har svarat
I bought a knife sharpener as a gift as I already have one. The shop assistant was knowledgeable about the product and recommended a cheaper one, I knew what I wanted and we had a good conversation re... Se mer
Företagsinformation
Skrivet av företaget
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Skrivet av företaget
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Kontaktuppgifter
Unit 56, Lower Green Mall, Metrocentre, NE11 9YG, Gateshead, Storbritannien
4,9
Utmärkt
624 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great quality and absolutely amazing…
Great quality and absolutely amazing customer service couldn’t asked for better very very good experience and employees in the metro centre Gateshead
25 september 2026
Svar från ProCook - Metro Centre
We're so pleased to hear you had such a very good experience with us! It's wonderful to know you appreciate the quality and our amazing customer service at our Metro Centre Gateshead store.
excellent staff and good knowledge of…
excellent staff and good knowledge of product
24 september 2026
Quick efficient service
Quick efficient service. Had the one egg frying pan ready to purchase advised not to as unsuitable for induction hob. We have induction hob, information very much appreciated.
24 september 2026
Lovely wine glasses and a great…
Lovely wine glasses and a great selection within the store.
23 september 2026
Very helpful staff
Very helpful staff, shop always looks pristine and very clean and tidy whenever you pop in
19 september 2026
fantastic products, service was great in store!
Honestly I walked in yo the shop at the Metro Centre store on Thursday 17th September, in the morning, maybe around 10:30am and the service was great, was getting some fantastic information about some knives I’ve been interested in and the lady that was at the shop gave a great service and i found what I was looking for, staff, product and service all fantastic - thank you
17 september 2026
Helpful assistant in the shop.
11 september 2026
Purchased in store and online
Purchased in store and online. Experience very good and products are of a high quality.
7 september 2026
Very helpful friendly staff.
Very helpful friendly staff.
Nice product, reasonably priced.
9 september 2026
Very very helpful staff
Very very helpful staff, knew the product very well. Would go back
8 september 2026
Staff member pleasant and helpful
Staff member pleasant and helpful. Accompanied me to item I wished to purchase. Checked how it operated. Purchased it and very happy
4 september 2026
Friendliness ofcthe member of staff and…
Friendliness ofcthe member of staff and hiw helpful they were.
1 september 2026
Friendly helpful service Good quality…
Friendly helpful service Good quality products
29 augusti 2026
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