Low pressure sales. The salesperson took the time to explain the various types and pros and cons of each set of pans. She asked what I liked to cook and let me decide which pans would work best while... Se mer
Plats
Byt platsUnit S7/8, Second Floor, The Bentall Centre, Wood Street, KT1 1TP Kingston Upon Thames, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I needed an emergency replacement for a food processor. I received excellent, prompt and very attentive service from the assistant (I don't know his name). He led me to a suitable processor and explai... Se mer
One particular member of staff Daria! If she isn't the manager , she should be. Product knowledge and she understands cooking too. Brilliant customer attitude. I've had 40years plus in sales and she... Se mer
Företaget har svarat
Helpful sales assistant - still in training but you would not have known had she not said. Gentle upselling resulting in that upsell purchase. Polite and professional.
Företaget har svarat
Företagsinformation
Skrivet av företaget
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Skrivet av företaget
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Kontaktuppgifter
Unit S7/8, Second Floor, The Bentall Centre, Wood Street, KT1 1TP, Kingston Upon Thames, Storbritannien
4,8
Utmärkt
791 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Alfie in Kingston was great!
Alfie in Kingston was great!
Very personable and efficient
19 augusti 2026
Fantastic staff a real pleasure to…
Fantastic staff a real pleasure to walk into a shop and be treated like a superstar..
15 augusti 2026
Great staff
19 augusti 2026
Very friendly and helpful staff and a…
Very friendly and helpful staff and a wide array of high quality stock
18 augusti 2026
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Staff were very helpfull
16 augusti 2026
Svar från ProCook - Kingston
We truly appreciate you taking the time to share your positive feedback about our staff. It means a lot to us.
Pleasure to shop
The store is immaculate, well laid out and very clean.
Staff are knowledgeable and helpful.
11 augusti 2026
Svar från ProCook - Kingston
We're so happy to hear you found our store immaculate, well laid out, and very clean! We're also glad our staff were knowledgeable and helpful. Thank you for your kind words.
Excellent information provided by phone…
Excellent information provided by phone backed up by service in Kingston store
13 augusti 2026
Svar från ProCook - Kingston
We're so glad to hear our phone support and Kingston store service met your expectations. Thank you for your kind words!
Svar från ProCook - Kingston
We're so pleased to hear you found our shop well laid out and that our staff had good product knowledge! Thank you for your wonderful feedback.
Procook Kingston
Great display , merchandise and offers. The staff were welcoming and very helpful
14 augusti 2026
Svar från ProCook - Kingston
We're so glad you enjoyed our display, merchandise, and offers! We're also happy to hear that our staff was welcoming and very helpful. Thank you for your kind words.
Excellent range and quality of…
Excellent range and quality of products. Reasonable prices. Good service.
13 augusti 2026
Svar från ProCook - Kingston
We're delighted to hear that you were satisfied with our product range, quality, prices, and service. Thank you for your positive feedback; we truly appreciate it!
Excellent friendly service
8 augusti 2026
Svar från ProCook - Kingston
We truly appreciate your kind words about our team. It means a lot to us to know that you had such a positive experience with our staff.
Svar från ProCook - Kingston
We are so glad to hear that our team was friendly and knowledgeable during your visit. We truly appreciate your kind words and positive feedback!
Great customer service
8 augusti 2026
Svar från ProCook - Kingston
We truly appreciate your kind words about our team. It means a lot to us to know that you had such a positive experience with our staff.
As a chef i can be more happy with…
As a chef i can be more happy with products i bought
7 augusti 2026
Svar från ProCook - Kingston
We are so pleased to hear that you are happy with the products you purchased! Thank you for your wonderful feedback.
I bought a chef knife they told me that…
I bought a chef knife they told me that it is very good knife but i just use 2 day and all the sharpness is gone I have to use knife sharpener in just 2 days of buying knife isn't a joke
27 juli 2026
Svar från ProCook - Kingston
We're sorry to hear about the sharpness issue with your new chef knife. We appreciate you bringing this to our attention and will investigate this matter.
Svar från ProCook - Kingston
We appreciate your kind words about our helpful staff and that you are happy with your product. We're so glad you had a positive experience!
Helpful sales assistant
Helpful sales assistant - still in training but you would not have known had she not said. Gentle upselling resulting in that upsell purchase. Polite and professional.
6 augusti 2026
Svar från ProCook - Kingston
We're so pleased to hear you had such a positive experience with our sales assistant! It's wonderful that her professionalism and helpfulness shone through, and we appreciate you acknowledging her gentle approach to upselling.
Good product and helpful staff
5 augusti 2026
Staff are always very helpful and the…
Staff are always very helpful and the advice they give is always very welcome.
31 juli 2026
Svar från ProCook - Kingston
We're so glad to hear that our staff is always very helpful and that you appreciate the advice they provide! Thank you for your kind feedback.
Fabulous Store, great staff and product range
Lovely helpful staff and really wonderful range of beautifully designed products for the home 🙂
25 juli 2026
Svar från ProCook - Kingston
We're so happy you enjoyed our lovely staff and found our range of beautifully designed products for the home to be wonderful! Thank you for your kind words.
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