Every time I go into the shop the staff are exceptionally helpful and knowledgable about the products. I recently bought three new Pro Elite Tri-Ply Frying Pan Set and Professional knife and block all... Se mer
Plats
Byt platsUnit S7/8, Second Floor, The Bentall Centre, Wood Street, KT1 1TP Kingston Upon Thames, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Best products and very trustworthy. use their services if anything goes wrong with your product and they won’t disappoint you on their warranty and guarantee claims. I’m their forever customer and wil... Se mer
Företaget har svarat
A good selection of cookware at reasonable prices. Very helpful staff who checked if I needed assistance then left me to browse until I was ready to complete my purchase. Very happy with my purchase o... Se mer
Företaget har svarat
The sales person who served me was extremely friendly and welcoming. She offered her help and was quick to show me just the set of pans I was hoping to find. She explained the product’s benefits and m... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Skrivet av företaget
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Kontaktuppgifter
Unit S7/8, Second Floor, The Bentall Centre, Wood Street, KT1 1TP, Kingston Upon Thames, Storbritannien
4,8
Utmärkt
843 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
great service
Really helpful staff and accessories on site, so we could buy lids for our old saucepans.
19 oktober 2026
The new pro cook shop in Kingston have…
The new pro cook shop in Kingston have an abundance of very helpful staff. They also have great knowledge of all the vast product range on display.
17 oktober 2026
Staff incredibly helpful
Staff incredibly helpful. Sorted out my exchange and I was able to walk out with 2 new pans
16 oktober 2026
Helpful, knowledgable staff and excellent products
Every time I go into the shop the staff are exceptionally helpful and knowledgable about the products. I recently bought three new Pro Elite Tri-Ply Frying Pan Set and Professional knife and block all are very good products and I very happy with them.
10 oktober 2026
Great service- v helpful @Kingston shop
14 oktober 2026
The staff in the Kingston on Thames
The staff in the Kingston on Thames, are very helpful and brilliant service.
9 oktober 2026
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Excellent service
The sales person who served me was extremely friendly and welcoming. She offered her help and was quick to show me just the set of pans I was hoping to find. She explained the product’s benefits and made really useful suggestions about how they should be cared for . Thank you
9 oktober 2026
Svar från ProCook - Kingston
We're so pleased to hear you had such a wonderful experience with our team member! It's fantastic that she was so welcoming, helped you find the perfect set of pans, and provided useful advice on how to care for them. Thank you for your kind feedback!
Service was good with friendly and helpful staff
Service was good with friendly and helpful staff also the products are great and very good value
6 oktober 2026
Svar från ProCook - Kingston
We're so happy to hear that you had a great experience with our helpful team! We're also delighted that you are pleased with our high-quality items and excellent value. Thank you for your kind words.
A good selection of cookware at…
A good selection of cookware at reasonable prices. Very helpful staff who checked if I needed assistance then left me to browse until I was ready to complete my purchase. Very happy with my purchase of two stock pots.
9 oktober 2026
Svar från ProCook - Kingston
We're so pleased to hear that you enjoyed browsing our cookware selection and found our team helpful without feeling rushed. It's wonderful that you are very happy with your new stock pots!
The experience i had in the store was…
The experience i had in the store was good customer service, lay out of the store that it was easy for me to find what I needed. The product i purchased was a pro cook professional knife + there was a 20% off which I was very pleased.
9 oktober 2026
Svar från ProCook - Kingston
We are so pleased to hear that you had a great experience in our store and found the layout easy to navigate. It is wonderful to know you were happy with your new professional knife purchase and the savings you received!
The staff member was really helpful and…
The staff member was really helpful and knowledgeable.
6 oktober 2026
Svar från ProCook - Kingston
We're so pleased to hear that our team member provided great assistance and shared their expertise with you. We truly appreciate your positive feedback!
Best products and very trustworthy
Best products and very trustworthy. use their services if anything goes wrong with your product and they won’t disappoint you on their warranty and guarantee claims. I’m their forever customer and will recommend everyone if u got a chance try it to believe it. Genuine products and good customer services.
30 september 2026
Svar från ProCook - Kingston
We're so thrilled to hear about your trust in our brand and your positive experience with our guarantee claims! It's wonderful to know you appreciate the quality of our items and the support from our team. We truly value your loyalty and are grateful for your high recommendation!
Very professional and helpful staff
Very professional and helpful staff. Perfect customer service.
3 oktober 2026
Great Quality Products and Excellent…
Great Quality Products and Excellent Customer service
28 september 2026
Svar från ProCook - Kingston
We're so pleased to hear that you had such a wonderful experience with our customer service and enjoyed the great quality of our items! Thank you for sharing your positive feedback with us.
Friendly and knowledgeable staff
Friendly and knowledgeable staff. So very pleasant and helpful.
28 september 2026
The staff was very friendly
The staff was very friendly and well informed about the store's products.
24 september 2026
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