The Hereford store staff are brilliant; knowledgable and super helpful. I stocked a new kitchen with everything - pots, pans, cutlery, plates etc. As someone who has not bought much kitchen ware befor... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We were on holiday and I just like visiting cook shops. Buying a Chef's knife had been on my list for a long time but there hadn't been any urgency. Entering the shop I was offered help IF I wante... Se mer
Visiting Hereford for the day shopping and called in the store as I’ve been looking for a set of saucepans for ages. Saw some lovely pans and spoke with Amelie who was very helpful and it turned out t... Se mer
Visited the Hereford store whilst on holiday, looking for a good kitchen knife, after a little help from the young lady in store I purchased the ProCook Contour kitchen knife, I had a try whilst in... Se mer
Företagsinformation
Skrivet av företaget
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Skrivet av företaget
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Kontaktuppgifter
UNIT 4, OLD MARKET, HR4 9HX, HEREFORD, Storbritannien
- 01432 656633
4,9
Utmärkt
335 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great service and great products!!
16 augusti 2026
Had what I wanted at a good price
Had what I wanted at a good price. Friendly helpful staff
23 augusti 2026
Good shopping experience
Well laid out shop. Found an item we hadnt been able to fin anywhere else. Helpful and friendly customer service and dog friendly store
26 augusti 2026
Friendly and helpful staff and I was…
Friendly and helpful staff and I was able to buy what I’d gone in to purchase.
25 augusti 2026
Great service and product …
The sales assistant was helpful and efficient and knowledgeable A great service by the lady . The knives are very good quality and there was a lot to choose from. I like the fact they have a ten year warranty on them . Will use pro Cook again as I like their wide choice of kitchen products.
20 augusti 2026
Mili pracownicy otwarci na pomoc…
Mili pracownicy otwarci na pomoc ,dobrze wyeksponowany sprzęt.
23 augusti 2026
Wanted this casserole dish for sum time…
Wanted this casserole dish for sum time but couldn’t afford it.until I found pro cook , great product at the right price.
21 augusti 2026
Luke's stainless steel cooking guide is…
Luke's stainless steel cooking guide is so helpful. It was a pleasure to visit the shop.
19 augusti 2026
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
The gentleman that served me was…
The gentleman that served me was extremely helpful and very pleasant. Thank you
17 augusti 2026
Svar från ProCook - Hereford
We appreciate you taking the time to share your positive experience. We're so glad to hear that our team member was extremely helpful and pleasant during your visit.
Svar från ProCook - Hereford
We are so glad to hear that our sales associate was very helpful during your visit. We appreciate you taking the time to share your positive experience with us.
Svar från ProCook - Hereford
We are so happy to hear that you had an amazing experience with our customer service. Thank you for your wonderful feedback!
Svar från ProCook - Hereford
We're so pleased to hear that you found our store wonderful and our team friendly and helpful. We truly appreciate your positive feedback!
The store is invitingly and clearly set out
The store is invitingly and clearly set out.
There was a member of staff behind a counter near the entrance and she welcomed me and asked what I was looking for, she then found the item on her screen and directed me to it. I was delighted to find that it wasn’t expensive! Payment was simple and my receipt arrived promptly by email!
I returned a few days later and made another purchase!!
JM
10 augusti 2026
Svar från ProCook - Hereford
We're so pleased to hear you found our store inviting and well-organized! It's wonderful that our team member was able to assist you efficiently and that you were happy with your purchase and the simple payment process. We're delighted you returned for another item!
The staff were so helpful
The staff were so helpful. They all were so happy everyone there said hello and smiled.
4 augusti 2026
Svar från ProCook - Hereford
We're so glad you found our staff helpful and happy! It's wonderful to hear that everyone greeted you with a smile. Thank you for your kind feedback.
Excellent staff
29 juli 2026
Very friendly and helpful staff
Very friendly and helpful staff. Gave us good advice on products.
1 augusti 2026
Svar från ProCook - Hereford
We're so glad you found our staff friendly and helpful, and that they were able to provide good advice on our products! Thank you for your kind words.
Excellent service from the staff at…
Excellent service from the staff at Hereford branch. I needed 2 new cooks knives and was able to try them out on tomatoes and potatoes before deciding.
31 juli 2026
Svar från ProCook - Hereford
We're so glad to hear you received excellent service from our Hereford branch! It's wonderful that you were able to try out the knives before making your decision.
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