The store is neat and all employees were very professional. (My kitchen tools are all from this store so I met most off the staff🥰)Kitchen ware seems intimidating due to its low price but actually ex... Se mer
Plats
Byt platsUnit 53 The Galleria Outlet Centre, Comet Way, AL10 0XX Hatfield, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We bought a measuring Jug from Pro Cook at Hatfield galleria which we did not notice had a crack were the handle joined the bowl. However without a formal request Procook have offered to replace... Se mer
Företaget har svarat
We got ProCook pans for our wedding 21 years ago and they've served us very well. So when we got a new induction oven and needed new pans, ProCook wqs the obvious choice. The lady in the shop was extr... Se mer
Företaget har svarat
Visited the Galleria in Hatfield last week to renew some procook knives and pans - This happends rarely as their products are so good. The young lady who served me was so friendly, helpful and very kn... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Skrivet av företaget
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Kontaktuppgifter
Unit 53 The Galleria Outlet Centre, Comet Way, AL10 0XX, Hatfield, Storbritannien
4,8
Utmärkt
310 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very good product.
27 oktober 2025
Svar från ProCook - Hatfield
Thank you for your kind words! We're thrilled to hear that you're happy with our products. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Svar från ProCook - Hatfield
Thank you for your kind words! We're thrilled to hear that you're happy with our products. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Svar från ProCook - Hatfield
We appreciate you letting us know our staff was very helpful with the returns; it means a lot to our team.
Svar från ProCook - Hatfield
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Polite & efficient service.
23 september 2025
Svar från ProCook - Hatfield
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
A great choice of good quality kitchen…
A great choice of good quality kitchen equipment at reasonable prices. I already have some ProCook saucepans, bought several years ago, that have been excellent in use, so this was the obvious place to get a replacement for another brand that had worn out.
17 september 2025
Svar från ProCook - Hatfield
We're happy to hear that you find our kitchen equipment to be of good quality and reasonably priced. It's great to know your older saucepans have served you well and that you chose us for a replacement. Thank you for your positive feedback.
Great range of items
Great range of items, good prices and very helpful staff. Thanks
4 september 2025
Good customer service
Got a little problem with the order, it was solved by the customer service very quickly and efficiently.
3 september 2025
Svar från ProCook - Hatfield
We appreciate you taking the time to share your experience. We're so happy to hear that our customer service team resolved the order issue quickly and efficiently!
A little disappointed
Spent £350 on precook products which are a great product but then got an email 2 days later offering 20% bank holiday discount which was frustrating. Contacted customer services and asked if they could honour the extra discount which they wouldn’t
19 augusti 2025
Svar från ProCook - Hatfield
We appreciate your feedback. We're sorry to hear about the timing of your purchase and the subsequent discount. We acknowledge your frustration with our policy. We'll review your comments to improve our customer experience.
Staff member was really helpful and…
Staff member was really helpful and nice. Quite tall with long brown hair. I got what I needed when I went in.
28 augusti 2025
Svar från ProCook - Hatfield
We're happy to hear that our staff member was helpful and nice during your visit! Thank you for letting us know you got what you needed. We appreciate your feedback!
Great products at great prices
Great products at great prices and great customer service
22 augusti 2025
Svar från ProCook - Hatfield
We appreciate your positive feedback! We're so happy you enjoyed our great products, prices, and customer service.
Svar från ProCook - Hatfield
We appreciate your feedback that our service was well-informed and personal! We are so glad to hear that you are happy with our service.
Chef's Treasure shop
So glad to had find your ProCook so close to us! I found everything I needed in my kitchen 🙌
Definitely will go back for more goodies!
19 augusti 2025
Svar från ProCook - Hatfield
We're so glad you discovered our ProCook store nearby! It's wonderful to hear you found everything you needed for your kitchen and plan to return for more. Thanks for your great feedback!
Svar från ProCook - Hatfield
We appreciate your positive feedback! We're so glad you value our good quality and our value for money.
Great help and nothing was to much when…
Great help and nothing was to much when I asked to see the product.
18 augusti 2025
Svar från ProCook - Hatfield
We're happy to hear that you received great help and that we could readily show you the product. Thank you for your positive feedback!
The staff were very helpful
31 juli 2025
Svar från ProCook - Hatfield
We're happy our staff was helpful. We appreciate you taking the time to leave us this positive feedback!
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