Genuinely friendly interaction. Thank you! Lovely lady who served us (younger, dark hair) was kind and helpful.
Plats
Byt platsUnit 5B, Glasgow Fort Shopping Centre, Garloch Road, G33 5AL Glasgow, GB
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Det här tycker kunderna
Your assistant was very helpful explaining what frying pan would be good for my use
We spoke to a member of staff regarding a set of knives hhat we wanted, she was able to advise us and guide us and helped us to buy thf most appropriate set of knives. We are extemely pleased with ou... Se mer
Företaget har svarat
Great shop, dropped in for a small pan for frying eggs and couldn't help having a look around and left with a pizza cutter, spatula and a potato masher. If you build it they will come, and the gentle... Se mer
Företagsinformation
Skrivet av företaget
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Skrivet av företaget
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Kontaktuppgifter
Unit 5B, Glasgow Fort Shopping Centre, Garloch Road, G33 5AL, Glasgow, Storbritannien
4,9
Utmärkt
725 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
New Damascus knives.
The assistant was knowledgeable about the products I was interested in and allowed me to test the product prior to purchase.
14 november 2025
Svar från ProCook - Glasgow
We're so glad to hear that our assistant was knowledgeable and allowed you to test the product. We appreciate you sharing your positive experience!
Knowledgeable and friendly staff
Knowledgeable and friendly staff, made a great recommendation for a knife set and even gave me a special offer. Great experience, will be back.
10 november 2025
Svar från ProCook - Glasgow
We're so happy to hear that our knowledgeable and friendly staff made a great recommendation and gave you a special offer. We appreciate your feedback and look forward to your return!
Staff were welcoming and friendly and…
Staff were welcoming and friendly and very helpful without being over bearing, makes the shopping experience very pleasant
13 november 2025
Svar från ProCook - Glasgow
We appreciate your positive feedback! We're so happy to hear that our welcoming and helpful staff made your shopping experience pleasant.
Lovely cook shop
I discovered this shop at Glasgow Fort it is bright clean and very well stocked.
My sister bought me a lovely salt &pepper set for my birthday which happened to have a 20% discount.
The staff were very helpful.
11 november 2025
Svar från ProCook - Glasgow
We're happy to hear that you discovered our bright and well-stocked shop at Glasgow Fort. We're glad your sister found a lovely discounted salt & pepper set, and that our staff were helpful. Thanks for your positive feedback!
Staff are very honest and helpful when…
Staff are very honest and helpful when purchasing a product! Love my cast iron & the quality of it.
4 november 2025
Svar från ProCook - Glasgow
We appreciate you sharing your experience! We're so happy to hear that our staff was helpful and honest during your purchase, and that you love the quality of your cast iron.
Happy with purchase and staff very…
Happy with purchase and staff very friendly and helpful
9 november 2025
Svar från ProCook - Glasgow
We appreciate you taking the time to leave us this great review! We're so happy you were happy with your purchase and our staff.
Excellent selection of items
Excellent selection of items for the enthusiastic home cook, excellent prices. Helpful and knowledgeable staff.
9 november 2025
Svar från ProCook - Glasgow
We appreciate you taking the time to leave us this wonderful review. We're so happy to hear that you enjoyed our excellent selection and helpful staff.
I would say it was the best experience…
I would say it was the best experience ever I love going into this shop,even the staff are so welcoming,sometimes I go in just to have a wee look as am in pain but the staff still go out there way to be polite am going in for your back Friday sale today to see your bargains so thankyou
9 november 2025
Svar från ProCook - Glasgow
We're happy to hear you have such a positive experience in our shop. It's great to know our staff make you feel so welcome and are always polite. We appreciate you visiting us, and hope you enjoy the sale!
Good Quality products/Great Customer Experience
I purchased cutlery as a gift in the Glasgow Fort Pro Cook shop. Really pleased that I received a 10% discount,and the quality of the cutlery was exceptional.
I should also mention that the staff in the shop couldn’t do enough for me, and nothing was too much bother, the staff advised me of the various options
and products available.
7 november 2025
Svar från ProCook - Glasgow
We're delighted you were pleased with your cutlery purchase from our Glasgow Fort shop. It's great to hear that you received a discount and found the quality exceptional. We appreciate you mentioning the team's helpful service and advice.
Good customer service
I had to return a faulty item and it was exchanged without any issue
25 oktober 2025
Svar från ProCook - Glasgow
We're happy to hear that the exchange process for the faulty item was handled smoothly. Thank you for your positive feedback and for sharing your experience.
very helpful and chatty staff nothing…
very helpful and chatty staff nothing too much bother
6 november 2025
Svar från ProCook - Glasgow
We appreciate your positive feedback. We are so happy to hear that our staff was helpful and accommodating during your visit with us. Thank you.
Amazing knowledgeable staff who are…
Amazing knowledgeable staff who are very friendly and extremely helpful. Any questions answered without having to go and find someone else who knows. The products I bought are brilliant and the guarantee is amazing too.
2 november 2025
Svar från ProCook - Glasgow
We're happy to hear that our knowledgeable and friendly staff were so helpful! It's great to know you're enjoying the products and appreciate the guarantee. We appreciate your positive feedback!
Friendly and helpful staff
I chose my purchased item and the staff were very friendly. I did not need assistance but there were other customers in the store being helped and I could hear the staff advising them.
4 november 2025
Svar från ProCook - Glasgow
We appreciate you sharing your experience. We're happy to hear that our staff were friendly, and it's great to know they were helpful to other customers in the store.
Great choice and quality
Great choice and quality, it's expensive but you definitely get what you pay for. The shop is so well stocked and the staff are very friendly and helpful, it was a pleasure to shop there.
1 november 2025
Svar från ProCook - Glasgow
We're happy you appreciate our selection and quality. It's great to hear that our well-stocked shop and friendly staff made your shopping experience a pleasure. Thank you for your positive feedback!
Bought a roasting tin with lid...to…
Bought a roasting tin with lid...to then find the same one in Tesco for £6 cheaper.
Won't be buying g anything from Procook again!
Ps....it was the same and a few cm bigger.
28 oktober 2025
Svar från ProCook - Glasgow
Thank you for your feedback, we do not sell our products via 3rd party retailers, therefore you would not have bought the same one.
Friendly helpful staff
27 oktober 2025
Svar från ProCook - Glasgow
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Helpful
The sales assistant was very helpful in explaining the product and how they used it.
31 oktober 2025
Svar från ProCook - Glasgow
We appreciate you taking the time to share your experience with us. We are so glad to hear that our sales assistant was helpful and informative.
Svar från ProCook - Glasgow
We appreciate you sharing your positive experience! We are so happy to hear that you found our staff informative.
Very helpful assistant
28 oktober 2025
Svar från ProCook - Glasgow
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Folding grater
This folding space saver grater is off very high quality
It’s razor sharp and study
Very easy to wash
25 oktober 2025
Svar från ProCook - Glasgow
We're happy to hear that you find the folding grater to be of high quality, razor-sharp, sturdy, and easy to wash. Thank you for sharing your positive experience with us!
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