I needed to replace a knife and wasn't planning on getting one, but was walking past and saw the range of knives on display. I popped in and was pleasantly surprised at the choice. Once home the knife... Se mer
Plats
Byt platsUnit 46, Ashley Shopping Centre,, Ashley Avenue, KT18 5AB Epsom, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I entered the Epsom store intending to purchase the Damascus 67, 8 inch chefs knife. The sales chap (unfortunately, didnt get his name) was polite and extremely knowledgeable. He offered to allow me t... Se mer
Although I was not spending a fortune just a minimal amount everything that I wanted was their old people like some things in plastic as they are not heavy Found perfect inexpensive ones. Fantast... Se mer
Företaget har svarat
Quality products. The extensive range beautifully displayed in a clean, welcoming and tidy shop. Served by helpful knowledgeable and friendly staff - what's not to like; beats online shopping hands do... Se mer
Företagsinformation
Skrivet av företaget
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Skrivet av företaget
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Kontaktuppgifter
Unit 46, Ashley Shopping Centre,, Ashley Avenue, KT18 5AB, Epsom, Storbritannien
4,9
Utmärkt
455 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very good service
Very good. Visited our local store, attentive professional staff. The item I bought was slightly chipped when I got it home. Returned it, staff very apologetic and swapped without delay.
19 november 2025
Svar från ProCook - Epsom
We're glad you found our staff attentive and professional during your visit to our store. We appreciate you bringing the chipped item to our attention and are happy the return was handled smoothly.
Great range of products
Great range of products, knowledgeable staff and great service. A real benefit for the town
15 november 2025
Svar från ProCook - Epsom
We appreciate you taking the time to leave us this great review! We're so happy to hear that you enjoyed our product range and found our staff knowledgeable.
Svar från ProCook - Epsom
We appreciate your positive feedback! We are so happy to hear you were pleased with our customer care and the items displayed.
lovely store with excellent quality…
lovely store with excellent quality product line and very helpful staff.
14 november 2025
Svar från ProCook - Epsom
We appreciate you taking the time to leave us this great review! We're so happy you enjoyed our excellent products and helpful staff.
Svar från ProCook - Epsom
We're delighted you found a great selection across a large price range. We appreciate your positive feedback.
Svar från ProCook - Epsom
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Svar från ProCook - Epsom
We appreciate your positive feedback regarding our great product and very good customer service; we are so happy you enjoyed them!
Service with a smile very happy
10 november 2025
Svar från ProCook - Epsom
We appreciate your feedback and are so happy to hear you received service with a smile and that you were very happy.
The guy that my husband dealt with was…
The guy that my husband dealt with was extremely helpful and polite. Would definitely buy from ProCook again.
5 november 2025
Svar från ProCook - Epsom
We're happy to hear that the service was helpful and polite! We appreciate your positive feedback and are glad you had a great experience. Thanks for your support!
Svar från ProCook - Epsom
We appreciate you taking the time to leave us this great review! We're so happy you found our staff delightful and our items quality.
Helpful friendly staff
6 november 2025
Svar från ProCook - Epsom
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
The 2 gentlemen were very polite
The 2 gentlemen were very polite. Left me alone to browse and were very helpful when I needed information and advice.
6 november 2025
Svar från ProCook - Epsom
We're happy to hear that our team members were helpful and polite! Thank you for your positive feedback; we appreciate you taking the time to share your experience.
Helpful and knowledgeable staff
I wanted a knife as a small gift for my daughter. The assistant was helping with the choice but then pointed out an awesome deal on a set of 5. They are brilliant knives and we split them. Wouldn't have seen them if not pointed out. Such helpful and knowledgeable staff.
5 november 2025
Svar från ProCook - Epsom
We're delighted you found the perfect gift for your daughter! We're also glad our staff could point out a great deal and provide helpful, knowledgeable service. Thank you for your positive feedback.
Provided with the information we needed…
Provided with the information we needed to make our choices having done some on line research before.
31 oktober 2025
Svar från ProCook - Epsom
We're happy to hear that the information we provided helped you make informed choices. Thank you for doing your research and for sharing your positive experience with us!
Svar från ProCook - Epsom
We appreciate your positive feedback about our very helpful assistants in the shop; we are so happy you enjoyed their assistance!
Good quality knife nice staff
3 november 2025
Svar från ProCook - Epsom
We're happy you had a good experience with our knife and staff! We appreciate your positive feedback regarding the quality.
As usual very good product and very…
As usual very good product and very good service
1 november 2025
Svar från ProCook - Epsom
We appreciate your positive feedback! We're so happy to hear you liked our product and found our service very good.
Good quality kitchen goods
Good quality kitchen goods. I was able to pick up some bargains which were the same in the shop as on line. A good selection in the shop in Epsom with friendly and helpful staff.
1 november 2025
Svar från ProCook - Epsom
We're happy you find our kitchen goods of good quality and that you found bargains both online and in our shop. It's great to know our Epsom staff are friendly and helpful!
The sales guy was so kind and helpful
31 oktober 2025
Svar från ProCook - Epsom
We're glad you found our sales team member to be helpful and kind. Thank you for your positive feedback; we appreciate it.
A member of staff noticed I was…
A member of staff noticed I was hesitating about n item and proactively spoke to me, found out what i was thinking and gave me good advice.
31 oktober 2025
Svar från ProCook - Epsom
We're happy to hear that our staff member was able to provide helpful advice. Thank you for sharing your positive experience with us!
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