Helpful shop assistant, good variety of frying pans to choose from. Ended up buying another pan from Gourmet collection - a smaller frying pan but the same as we already have. Excellent non stick, not... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Beautifully laid out shop with gorgeous products displayed to catch the eye and temp you in, which it always does! Staff are amazing , friendly and in no way pushy. Bought some lovely outdoor summer... Se mer
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Such good service from the ladies working in this store, helpful friendly and professional without being pushy, ready with advise and nothing was too much trouble. Will definitely be back to buy ag... Se mer
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Love popping into this store, much better than the other ones in the area. Staff even remember me, great service
Företagsinformation
Skrivet av företaget
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Skrivet av företaget
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Kontaktuppgifter
Unit 27, Cotswold Designer Outlet, GL20 7FY, Tewkesbury, Storbritannien
- 01684 353739
4,8
Utmärkt
424 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great friendly and helpful staff
Great friendly and helpful staff. We went in to buy some new saucepans and other things, and had selected two pans and a wok, and the staff checked and informed us that a set of three pans would be the same price as the two we were planning to buy, so we got an extra small pan included! Would recommend this store for anyone looking for cookware.
2 maj 2026
Svar från ProCook - Cotswold Tewkesbury
We're happy to hear that our staff was friendly and helpful during your visit! It's great that they were able to assist you in finding a set of pans that included an extra one at the same price. We appreciate your recommendation and positive feedback.
The staff at the shop kind sweet and…
The staff at the shop kind sweet and approachable. Rarely you find people who engage in a conversation. Excellent team
2 maj 2026
Svar från ProCook - Cotswold Tewkesbury
We're so happy you enjoyed your experience with our team! We truly appreciate your kind words about our staff. Thank you for your wonderful feedback.
Staff very lovely ,we were on a holiday…
Staff very lovely ,we were on a holiday break ,your staff recognised our Welsh accent and we had lovely chat
2 maj 2026
The staff were very helpful in…
The staff were very helpful in answering questions on the hand held steam iron and were prepared to give me a demonstration unfortunately I didn't have the time the coach was waiting.
27 april 2026
Svar från ProCook - Cotswold Tewkesbury
We appreciate your positive feedback and hope you'll have time for a demonstration next visit!
Svar från ProCook - Cotswold Tewkesbury
We appreciate you letting us know our staff was friendly and helpful; it means a lot to our team.
Great customer service
I had to take back glasses I had bought earlier in Gloucester as noticed one had a fault when I got home. I telephoned Cotswold outlet as my nearest store to home.
They got me a new box on arrival no quibbles.
25 april 2026
Svar från ProCook - Cotswold Tewkesbury
We appreciate you taking the time to share your experience. We're happy to hear that our team at the Cotswold outlet was able to quickly resolve the issue with your glasses and provide a replacement.
Procook@Cotswold…
We were pleased to visit the Cotswold Designer Outlet retail store and staff were very helpful and we left with a purchase on offer.
23 april 2026
I wanted a cheap but half decent knife
I wanted a cheap but half decent knife. Dark haired lady in the shop was really helpful
18 april 2026
Svar från ProCook - Cotswold Tewkesbury
We appreciate your positive feedback regarding our excellent product, price, and service; we are delighted you are happy!
Helpful staff
21 april 2026
Svar från ProCook - Cotswold Tewkesbury
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us
Svar från ProCook - Cotswold Tewkesbury
We appreciate you taking the time to leave us this great review! We're so happy to hear that our staff was so helpful to you.
Very enjoyable shopping experience
I had a very enjoyable shopping experience at the store. The customer service was excellent. I received very helpful advice choosing the saucepan set that I needed and the ladies were extremely polite. I shall no doubt be visiting again in the future. Many thanks 😊
16 april 2026
Svar från ProCook - Cotswold Tewkesbury
We're happy to hear you had an enjoyable shopping experience! It's great to know that you received helpful advice and found our staff polite while choosing your saucepan set. We appreciate your visit and look forward to seeing you again.
helpful staff well equipped shop
17 april 2026
Brilliant product and great advice from…
Brilliant product and great advice from the sales advisor. I wish I’d bought stainless steel sooner.
15 april 2026
Detta är Trustpilot
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