Great shop with lots of ‘options’ and choices to be made. Staff are very knowledgeable, polite & courteous without any pressure selling. Fair prices and good customer support. Will definitely be a ret... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The chichester store is well laid out, and the staff, have all been so very helpful and knowledgeable each time I’ve visited. Daisy in particular was brilliant, and deserves a special mention.
Företaget har svarat
The assistants were helpful and polite, neither too fussy nor too disinterested - they were there to help if needed. So many nowadays just chat together and do not notice/try to help the customer but... Se mer
Very helpful staff members. Efficiently collected all the boxes of crockery delighted with the 30% summer discount. When I got home, I discovered that one box only had 3 side plates. Phoned this mo... Se mer
Företagsinformation
Skrivet av företaget
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Skrivet av företaget
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Kontaktuppgifter
19 North Street, PO19 1LB, Chichester, Storbritannien
- 01243 963546
4,9
Utmärkt
485 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The shop and staff was very nice not…
The shop and staff was very nice not sure why you feel the need to bombard customer with requests for feed back
7 maj 2026
Svar från ProCook - Chichester
We appreciate your feedback and are happy you enjoyed our shop and staff. We will review our feedback request process. Thanks for letting us know.
Svar från ProCook - Chichester
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Svar från ProCook - Chichester
We're glad you found our team helpful and knowledgeable.
Svar från ProCook - Chichester
We appreciate you sharing that our service and product were excellent and a good value.
Svar från ProCook - Chichester
We're so glad our staff was helpful and you found useful items for your kitchen!
Svar från ProCook - Chichester
We appreciate you sharing your positive experience with our service, products, and advice!
good service and wide range of products
29 april 2026
Svar från ProCook - Chichester
We appreciate your positive feedback!
The young lady was very helpful and…
The young lady was very helpful and gave good info for my replacement items. I would add I've brought products from ProCook over the years but always online.
So when I moved back south and actually found a ProCook shop near me it was great.
30 april 2026
Svar från ProCook - Chichester
We're so glad you had a great in-store experience and found our team helpful. It's wonderful to hear you enjoyed visiting us!
Had very good service
Had very good service. Very knowledgeable and helpful in the Chichester store.
3 maj 2026
Sales person very helpful and knowledgeable and approachable about products. Was not hovering around us but was easily available for help.
Sales person very helpful and knowledgeable and approachable about products. Was not hovering around us but was easily available for help.
2 maj 2026
Excellent Amalfi mugs
Excellent service and product from both Chichester store and online.
30 april 2026
Very helpful staff
28 april 2026
Svar från ProCook - Chichester
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us
ProCook has a good variety of quality…
ProCook has a good variety of quality products. The service was excellent, the assistant was helpful and friendly.
24 april 2026
Svar från ProCook - Chichester
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you found our assistant helpful and friendly and that you like our products.
What a great shop
What a great shop well presented and very helpful staff. Went in for one thing and came out with 5!
22 april 2026
Svar från ProCook - Chichester
We appreciate your fantastic review! We're so happy you enjoyed our well-presented shop and helpful staff. It's great you found so many items you loved!
Welcoming staff on hand to offer a…
Welcoming staff on hand to offer a professional service 👏
24 april 2026
Svar från ProCook - Chichester
We appreciate you letting us know our staff was welcoming and offered a professional service. It means a lot to our team!
Svar från ProCook - Chichester
We appreciate you letting us know our shop was lovely and our assistant was pleasant!
Very good range of products
Very good range of products at sensible prices.
Excellent customer service
18 april 2026
Experienced, efficient and very helpful staff
When I visited the Chichester branch on Wednesday, I'm afraid I didn't get the name of the young lady that helped with my purchase, but I was very impressed with her efficient and professional manner, she was extremely knowledgeable about the items that I was buying and couldn't have been more helpful. The items were a present for my husband and as they were very heavy I was told I could pick them up after I had finished my other shopping, when I returned to the shop an hour or so later every item had been beautifully wrapped and put in a carrier bag for me to carry home. I would like to say a big thank you to the shop assistant who served me that day and I will definitely be telling all my friends about my experience.
22 april 2026
Svar från ProCook - Chichester
We're happy to hear that you had such a positive experience at our Chichester branch. We appreciate your kind words regarding the assistance you received; it is wonderful to know that the team member was so helpful and efficient. Thank you for sharing your experience, and we're so glad you were pleased with the service.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.