I have 2 local branches of procook One at EMD that I usually go to and the other near Worksop. I wanted to also visit my local garden centre, so I decided to go to the Worksop branch to purchas... Se mer
Plats
Byt platsDobbies Garden Centre, 4 High Wood Way, S43 4XN Barlborough Links, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I didn't like the dinner sets I ordered but cannot fault the delivery and the return through the store. Staff very helpful in store. I didn't realise I had a store close otherwise I would visited soo... Se mer
Lovely assistant, very helpful and friendly. The shop always looks amazing, so clean , and well set out displays . There is everything that you would need for your kitchen . Love coming in even just t... Se mer
Both ladies who were in the shop at Dobbies garden centre were lovely . We were looking at an apple slicer not that we intended to buy one but purely the mechanics of how it works. The ladies took us... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Skrivet av företaget
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Kontaktuppgifter
Dobbies Garden Centre, 4 High Wood Way, S43 4XN, Barlborough Links, Storbritannien
4,9
Utmärkt
580 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent service
Excellent service, I called to check stock of the knives I wanted and they put them to one side until I got there.
3 oktober 2025
Svar från ProCook - Chesterfield
We're happy to hear that you received excellent service. It's great we could assist you by setting aside the knives you wanted. Thank you for your positive feedback!
Very friendly staff
Very friendly staff. Offered assistance if needed, but allowed to browse without feeling pressured.
Information given about the item I bought.
29 september 2025
Svar från ProCook - Chesterfield
We appreciate you sharing your experience with us. We're happy to hear that our staff was friendly and offered assistance without being pushy, and that you received helpful information about your purchase.
Great shop - shame so little footfall
1st time I had been in shop
Staff welcoming
Very wide selection of kitchen / cookware items.
Shame no access to indoor shopping centre. I’m sure they would get more customers if it was . I go regularly but had never been to this shop as it is outside of the shopping centre maybe they could take up an empty unit.
24 september 2025
Svar från ProCook - Chesterfield
We appreciate you visiting our shop and are glad you found our staff welcoming and selection wide. We acknowledge your point about access from the shopping center; it's helpful feedback as we explore options to improve customer access and visibility. Thanks for your review.
Membership of staff we dealt with was…
Membership of staff we dealt with was very helpful beyond our expectations.
22 september 2025
Svar från ProCook - Chesterfield
We appreciate you taking the time to leave us this great review! We're so happy to hear that our staff were very helpful and exceeded your expectations.
Sarah was a brilliant help while…
Sarah was a brilliant help while choosing the correct pan for us. A very enjoyable experience.
25 september 2025
Svar från ProCook - Chesterfield
We're glad you found the perfect pan with our help! It's wonderful to know you had such an enjoyable experience. Thank you for sharing your positive feedback.
Svar från ProCook - Chesterfield
We appreciate your positive feedback! We are so happy to hear you are pleased with our device and products and will be returning.
Walnut crusher
I was unsure what I needed to crush Walnuts for my breakfast cereals, the lady assisrant didn't hesitate and pointed out two products that would meet my needs. I came away happy with my purchase
19 september 2025
Svar från ProCook - Chesterfield
We're happy to hear that the assistance you received helped you find the perfect product for crushing walnuts! Thank you for sharing your positive experience; we appreciate your feedback.
Svar från ProCook - Chesterfield
We appreciate you sharing your positive experience! We are so happy you found our customer service and products excellent.
Recommend a visit
Great range of stock at highly competitive prices, helpful and knowledgeable staff.
19 september 2025
Svar från ProCook - Chesterfield
We appreciate your positive feedback! We're so happy to hear that you liked our great stock range, competitive prices, and our helpful and knowledgeable staff.
Svar från ProCook - Chesterfield
We appreciate your positive feedback; we're so glad you value our nice quality at a good price.
The assistant was very knowledgeable…
The assistant was very knowledgeable and helpful, not pushy towards any range but explained each ranges pros and cons, I was looking for a deep pan so tried all designs for weight more than anything and went for a middle of the ranges as I need a ‘not too’ heavy pan in the Elite forged stockpot.
19 september 2025
Svar från ProCook - Chesterfield
We're happy to hear that the assistant was so helpful in explaining the pros and cons of each range. It's great you found a stockpot that suits your needs regarding weight. Thank you for your positive feedback!
Poor quality pan lost it's non stick
The pan has lost its non stick with in eight months. When we took it back to the shop you were very unhelpful and told us it was all are fault that we had used it in heat to cook food. We would not advise anyone to buy your goods.
1 september 2025
Svar från ProCook - Chesterfield
Thank you for your review. We are sorry to hear of your experience, please contact us by calling into us on 0330 100 1010 and we will help you resolve your issue.
Svar från ProCook - Chesterfield
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Svar från ProCook - Chesterfield
We appreciate you taking the time to leave us this great review! We're so happy you enjoyed our store, products, and staff.
The shop assistant was very helpful…
The shop assistant was very helpful giving me advice .
15 september 2025
Svar från ProCook - Chesterfield
We're happy to hear that the shop assistant was helpful and provided you with great advice. Thank you for your positive feedback.
Very helpfull and knowledgeable…
Very helpfull and knowledgeable assistant with deals on offers etc
9 september 2025
The staff are super friendly and it…
The staff are super friendly and it great to have a conversation about the equipment without them being pushy. I love my purchases and am a loyal, repeat customer.
13 september 2025
Svar från ProCook - Chesterfield
We're so glad to hear that you find our staff super friendly and appreciate the no-pressure conversations about equipment. We appreciate your loyalty and positive feedback on your purchases!
Pro Cook ECO Range
This is the third pan I have purchased in the Pro Cook ECO range. The ones I have are great to use, easy to handle, not too heavy & easily cleaned. Price range is very good. Very pleased with purchase would recommend.
10 september 2025
Svar från ProCook - Chesterfield
We're happy to hear you are pleased with your ProCook ECO pans! It's great to know you find them easy to handle and clean. Thank you for recommending them; we appreciate your feedback.
Fantastic product and outstanding staff…
Fantastic product and outstanding staff in Dobbies barlborough store .
The 2 ladies are outstanding even as we didn’t spend a lot of money they gave their full time to help us .
We ordered an out of stock item and they contacted all the other stores and had them sent to store .
Brilliant 👍
9 september 2025
Svar från ProCook - Chesterfield
We appreciate your fantastic review! We're happy to hear you had such a positive experience at our Barlborough store. It's great to know our staff were so helpful in assisting you with your out-of-stock item. Thank you for your feedback.
Superb quality products
Superb quality products, lovely shop. Periodic visit always come away with something 😊Great sale prices on odd items too. Extremely helpful Manager, without being pushy. Highly recommend
6 september 2025
Svar från ProCook - Chesterfield
We're happy to hear you find our products superb and our shop lovely! We appreciate you noticing the great sale prices and our helpful manager. We appreciate your recommendation!
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