We were looking for a pan set that would be light for me as I struggle to lift the ones we have. The lady in junction 32 branch was very knowledgeable and helped us to choose by her recommendation and... Se mer
Plats
Byt platsUnit F1 Juunction 32 Outlet Village, Glasshoughton, WF10 4FR Castleford, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Mark who served us both was so friendly, helpful and informative about the products. We came away with what we needed and more. Will go back again at some point - junction 32, Castleford
ProCook has lots of interesting things. I wanted a birthday present. The salesperson and I had a brief and pleasant chat. I picked what I liked but wasn't sure about whether it was suitable. No pr... Se mer
Great shopping experience at the Castleford outlet pro cook store with friendly and helpful staff on hand to give good advice about the set of Knives that I purchased. Will definitely be visiting... Se mer
Företagsinformation
Skrivet av företaget
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Skrivet av företaget
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Kontaktuppgifter
Unit F1 Juunction 32 Outlet Village, Glasshoughton, WF10 4FR, Castleford, Storbritannien
4,8
Utmärkt
820 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från ProCook - Castleford
We're so glad you found our team helpful in the shop and great with customers! Thank you for your wonderful feedback.
Helpful friendly service and more than…
Helpful friendly service and more than happy with the product.
5 augusti 2026
Svar från ProCook - Castleford
We're so glad you were happy with your product and received helpful, friendly service! Thank you for your kind words.
Excellent support provided to help…
Excellent support provided to help choose the kitchen wear I needed, with advice on use too. Very helpful and friendly staff. Jade especially was a joy to speak to.
4 augusti 2026
Svar från ProCook - Castleford
We're so pleased to hear you received excellent support in choosing your kitchen wear and found our staff helpful and friendly. It's wonderful that you enjoyed speaking with our team member!
Clean well laid out shop with good staff
26 juli 2026
Svar från ProCook - Castleford
We're so glad you found our shop clean and well laid out, and that you had a positive experience with our staff. Thank you for your wonderful feedback!
Svar från ProCook - Castleford
We appreciate your positive feedback on our in-store sales and after-sales service. We are so happy to hear this!
Egg timer
Bought an egg timer to replace a broken one. Live the duck egg blue colour. Staff helpful in store.
29 juli 2026
Great products at good prices,and…
Great products at good prices,and excellent customer service.
23 juli 2026
Love what we brought and definitely…
Love what we brought and definitely will go back to buy more ,always invest in good quality kitchen products so you don’t have to keep on replacing them .
11 juli 2026
Omdöme utan inbjudan
Exceptional service
The gentleman that served me was very nice and helpful and my husband is very happy with my purchase of a satin stainless steel double walled cafeteria he recommended
24 juli 2026
Purchased a stainless steel pan with…
Purchased a stainless steel pan with help of knowledgeable staff . It’s always a pleasure to shop at procook never disappointed with their quality goods
24 juli 2026
I went into store looking for something…
I went into store looking for something specific and the store assistant helped me to find exactly what I was looking for. He was very knowledgable about the product and gave me lots if advice on how to use it and look after it
23 juli 2026
the lady that served me was very helpful
18 juli 2026
Great shopping experience at the…
Great shopping experience at the Castleford outlet pro cook store with friendly and helpful staff on hand to give good advice about the set of Knives that I purchased.
Will definitely be visiting this store again.
Great service and fantastic store!
12 juli 2026
Very helpful staff
The staff were very helpful and explained the various options available to me. I didn’t feel under any pressure to buy into one of the deals available. The staff were knowledgable and I appreciated their help
13 juli 2026
Exceptional, personal shopping experience!
My overall experience was exceptional! I visited ProCook Castleford to look at some new kitchen knives for my wife.
When entering the store I was greeted warmly, after a short time looking I was asked if I need any assistance, information or demonstrations. I answered yes to all the above as knives are not my forte!
If I remember correctly, the person that assisted me was called Mark, he was extremely helpful and knowledgeable. He talked me through every possible option, from entry level to the top of the range and even got the different knives out to get hands on to feel the difference.
I genuinely only went in to browse, I'd seen a few options online and wanted an in person view. However, the level of service and information provided assured me I was buying the perfect items.
My wife loves the knives! She was making any excuse to use them after she was gifted them, slicing apples at 10.30pm just to see how thin she could get the pieces!
Thank you again!
2 juli 2026
Svar från ProCook - Castleford
We are happy to hear about your exceptional experience with us! It is wonderful to know that our team could provide such helpful and knowledgeable assistance, especially when you were exploring options for your wife's new kitchen knives. Your wife's enjoyment of the knives, even at 10:30 pm, brings a smile to our faces, but how thin did she get those slices? Thank you for sharing such positive feedback; we truly appreciate it.
Very helpful
Very helpful, knowledgable and polite assistant in store. Courteous and considerate to needs of customer. Thank you.
3 juli 2026
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
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