I went looking for a thin sharp fish filleting knife, and was not disappointed, but what made the purchase more special as the lovely Assistant who was so thorough in her help to find the right knife... Se mer
Plats
Byt platsUnit F1 Juunction 32 Outlet Village, Glasshoughton, WF10 4FR Castleford, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The staff are so approachable. I needed information and thought they were extremely knowledgeable. Answered my questions and I bought two frying pans instead of the one I intended to buy.
We were looking for a pan set that would be light for me as I struggle to lift the ones we have. The lady in junction 32 branch was very knowledgeable and helped us to choose by her recommendation and... Se mer
ProCook has lots of interesting things. I wanted a birthday present. The salesperson and I had a brief and pleasant chat. I picked what I liked but wasn't sure about whether it was suitable. No pr... Se mer
Företagsinformation
Skrivet av företaget
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Skrivet av företaget
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Kontaktuppgifter
Unit F1 Juunction 32 Outlet Village, Glasshoughton, WF10 4FR, Castleford, Storbritannien
4,9
Utmärkt
827 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great customer service.
20 november 2025
Svar från ProCook - Castleford
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Very helpful and polite when finding…
Very helpful and polite when finding what we needed
19 november 2025
Svar från ProCook - Castleford
We're happy to hear that our team provided helpful and polite assistance during your visit. Thank you for your positive feedback!
Got stock from the back boxed
19 november 2025
Svar från ProCook - Castleford
We appreciate your feedback and will review our stock processes to ensure better experiences for everyone. Thank you.
Quick helpful assistant.
18 november 2025
Svar från ProCook - Castleford
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Good all round help
The shop assitant was very. good and helped make the best choice by showing me the knives and saying which i needed for cutting and prepering vedgatbls
18 november 2025
Svar från ProCook - Castleford
We're glad you enjoyed your experience. It's great to hear that the shop assistant was very helpful in guiding your knife selection for vegetable prep. Thank you for your positive feedback!
The shop is well set out
The shop is well set out. They have a large variety of goods. The staff are friendly and knowledgeable. My Daughter and I have used the shop several and have always been happy with our purchases
16 november 2025
Svar från ProCook - Castleford
We're delighted you find our shop well set out with a large variety of goods and friendly, knowledgeable staff. We're so glad that you and your daughter have always been happy with your purchases!
Good customer service
16 november 2025
Svar från ProCook - Castleford
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Top quality
15 november 2025
Svar från ProCook - Castleford
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Svar från ProCook - Castleford
We're glad you found our team helpful and that we explained the offers well. Thank you for your feedback!
Polite & friendly staff
Polite & friendly staff, let me try out handle etc. Good quality.
13 november 2025
Svar från ProCook - Castleford
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our staff polite and friendly and liked our quality.
Svar från ProCook - Castleford
We're happy to hear that you love the pan and find it easy to use and clean! We appreciate your feedback and are glad you enjoyed your experience.
Svar från ProCook - Castleford
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Sales assistant was very helpful
Sales assistant was very helpful, even showed.us how.get a great deal
6 november 2025
Svar från ProCook - Castleford
We appreciate you sharing your positive experience! We're so happy to hear that our sales assistant was helpful in getting a great deal.
Chopping Board
Staff asked if I needed any help. Very pleasant and efficient. Needed wooden chopping board to replace plastic one.
7 november 2025
Svar från ProCook - Castleford
We're happy to hear that our staff was helpful and efficient during your visit. We appreciate you choosing us for your wooden chopping board purchase. Thank you for your positive feedback!
Svar från ProCook - Castleford
We appreciate your feedback and are glad you are happy with the quality.
Good quality products!
Good quality products with 10 year guarantee! Spent £120 got to the till and it was spend over £100 and get £20 off 👍
2 november 2025
Svar från ProCook - Castleford
We're glad you appreciate the quality and guarantee! It's great you were able to take advantage of the special offer. Thanks for your positive feedback.
Very helpful very patient lovely lady…
Very helpful very patient lovely lady served me at Castleford please pass on a thank you from me love the knives xx
5 november 2025
Svar från ProCook - Castleford
We're so happy to hear that you had a positive experience in Castleford. We'll be sure to pass along your kind words to our team member. Thank you for your lovely feedback and for loving our knives!
Staff and easily found what i needed
1 november 2025
Svar från ProCook - Castleford
We appreciate you letting us know our staff was helpful, and you easily found what you needed! We are so happy to hear it.
Junction 32 Castleford - Jade
We visited the Pro Cook outlet at Junction 32 Castleford today, just to have a look around and see what was what. We didn't really have any intention on purchasing anything but we did need a new big frying/sauce pan.
I hate shopping for kitchen stuff. I find the choice overwhelming and usually the shops quite stuffy. But Pro Cook has always felt a little different when we've made purchases from there before.
We had the pleasure of being helped by Jade, who was listening in to our conversation about pans and not knowing what we wanted or needed. - She was really helpful and informative and eventually made a sale as we were confident in what she was telling us.
She is an asset to the team there and she's a natural salesperson.
I run a sales business and if she ever wants to come and work for me I'd welcome her with open arms. Truly a credit to the business; she should be recognised.
Thanks Jade!
5 november 2025
Svar från ProCook - Castleford
We're glad you enjoyed your experience at our outlet. It's great to hear that one of our team members was so helpful and informative, making your shopping experience pleasant. We appreciate your kind words and will certainly recognise their contribution. Thank you for your feedback!
Svar från ProCook - Castleford
We appreciate you sharing your feedback. We are so glad you had a great experience with our customer service!
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