First time shopping at ProCook - great selection of quality products avaliable. Both staff working there were very friendly, knowledgeable and helpful. Will definitely shop here again
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Plats
Byt platsUnit 45C The Derwen, McArthur Glen Designer Outlet, CF32 9SU Pen-y-cae, Bridgend, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Excellent choice of cookware in a well displayed environment. Great advise given by the sales assistant who guided us through our choice of saucepans and knives. Her knowledge of the products was outs... Se mer
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Helpful staff without being in your face pushy. Informative and polite. Easy to look at the products. Could easily spend a lot of money in that shop. Staff even carried our heavy items to the car fo... Se mer
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Friendly , knowledgable staff. Very helpful, i wanted another small knike, and couldnt find the style , but your colleague knew there was a chance my previous purchases could be registered for the gua... Se mer
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Företagsinformation
Skrivet av företaget
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Skrivet av företaget
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Kontaktuppgifter
Unit 45C The Derwen, McArthur Glen Designer Outlet, CF32 9SU, Pen-y-cae, Bridgend, Storbritannien
4,7
Utmärkt
683 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från ProCook - Bridgend
We're glad our staff was helpful and provided clear, impartial answers. We appreciate your positive feedback and thank you for your review!
Total lack of interest from staff
I’ve been wanting a decent set of knives for a long time and went to have another look to check out the range.
This review is not about the product but the staff. I found one person in particular to be totally disinterested and offered no advice or expertise at all. What handles were good; type if knife etc Nothing. I made my choice and spent over £200. I was offered no aftercare instructions where I heard another member of staff giving help to other customers eg dont put in dishwasher; oil the bamboo chopping board etc.
if I didn’t want the knives at that time I would have gone elsewhere.
12 februari 2026
Miller & Carter Quality Steak Knives.
We were looking for steak knives ones like Miller & Carter use. The gent whom served us was helpful and efficient, we were able to look at the knives and compare it to a screenshot I had on my phone. Pleased to say they were the same and we made a purchase. We've yet to use them but there a good weight and chunky steak knife with a good price and long warranty..
11 februari 2026
First time
First time I’d been to this store. The staff were very helpful and easy to talk to.
7 februari 2026
Lovely little store at Bridgend retail…
Lovely little store at Bridgend retail park. Would highly recommend if you after high quality kitchen utilities.
10 februari 2026
Helpful and knowledgeable staff
9 februari 2026
Buying a set of knives
The staff were really friendly, knowledgeable, helpful and patient when I couldn't decide which knives to purchase and helped me to come to a decision without being overbearing or pushy.
6 februari 2026
There is collection at the rear of the shop for heavy items
Welcomed by a member of staff on arrival then left to browse. We asked for help with our choice of purchase and it was given with a smile.
3 februari 2026
Svar från ProCook - Bridgend
We appreciate you letting us know our staff was very helpful and friendly; it means a lot to our team.
Lovely shop with great value and some…
Lovely shop with great value and some good bargains, everything looks like a quality product and the staff are always helpful and professional, purchases wrapped nicely, feels as though you are valued as a customer and I don’t really go there that often as I’m not local.
28 januari 2026
Svar från ProCook - Bridgend
We're happy to hear that you find our shop lovely with great value and good bargains. It's great to know you appreciate the quality of our products and find our staff helpful and professional. We appreciate your feedback.
Knowledgeable staff and super quick…
Knowledgeable staff and super quick delivery. Well done.
24 januari 2026
Svar från ProCook - Bridgend
We appreciate you letting us know our staff was knowledgeable and the delivery was quick! We are so happy to hear it went well.
Svar från ProCook - Bridgend
We appreciate that you consider us a good choice and value our reasonable prices.
Good product and knowledgeable staff
21 januari 2026
Svar från ProCook - Bridgend
We appreciate your positive feedback regarding our good product and knowledgeable staff; we are so happy you enjoyed them!
Great service
Great service. Found an item I was looking for that wasn’t on display. Wrapped my glass items. Great service.
16 januari 2026
Lovely very helpful shop assistant who…
Lovely very helpful shop assistant who helped us to make the right choice for our requirements. Pan set looks lovely and hopefully my daughter will have many years of cooking fulfilment with her new set.
19 januari 2026
Svar från ProCook - Bridgend
We appreciate your positive feedback regarding our helpful staff and excellent cookware choice; we are so happy you enjoyed them!
Very satisfied.
Good quality products and friendly staff who were very helpful and knowledgeable.
13 januari 2026
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