A lovely atmosphere when I was just looking aimlessly a gentleman came and asked if I needed any help ... he was very helpful and knowledgeable and knew exactly what product would be best for me. A v... Se mer
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Plats
Byt platsUnit 8 The Avenue The Lexicon Centre, RG12 1BD Bracknell, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Lovely helpful stafff despite my lack of vocabulary. 😁 Found an item online but not instore but staff were helpful and i walked away appreciative. Will shop again in near future
Well appointed, immaculate store with particularly friendly, attentive and helpful staff (Bracknell). ProCook products are always of exceptionally high quality. Their cast-iron cookware is second-to-n... Se mer
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Staff in Bracknell shop are friendly and helpful. Range of stainless steel saucepans is very high quality. Information leaflets on how to heat the saucepans slowly for best results are great - just a... Se mer
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Företagsinformation
Skrivet av företaget
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Skrivet av företaget
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Kontaktuppgifter
Unit 8 The Avenue The Lexicon Centre, RG12 1BD, Bracknell, Storbritannien
4,7
Utmärkt
421 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent service and I have an…
Excellent service and I have an excellent and useful product from Pro Cook
26 september 2025
Svar från ProCook - Bracknell
We appreciate you taking the time to share your experience! We're so happy to hear that you find our service and products excellent and useful.
Replacing pans and a wok
We have replaced our pans and wok moving on to induction cooking. Good range to choose from and helpful staff
24 september 2025
Svar från ProCook - Bracknell
We're happy to hear that you found a good range for your induction cooking needs and that our staff were helpful. Thank you for your positive feedback!
Friendly staff
Friendly staff, knowledgeable and helpful. Didn't push to sell, but listened to what we needed and offered the best solution for us - was buying a good quality chef's knife.
28 september 2025
Svar från ProCook - Bracknell
We're happy to hear that you found our staff friendly, knowledgeable, and helpful. We appreciate that they listened to your needs and offered the best solution for your chef's knife purchase.
Excellent products and customer…
Excellent products and customer service. Got 20 year warranty on a steel saucepan.
23 september 2025
Svar från ProCook - Bracknell
We're happy to hear that you're enjoying our products and customer service! We're also glad you appreciate the 20-year warranty on your steel saucepan. Thanks for your feedback.
Svar från ProCook - Bracknell
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
The young lad that served me was very…
The young lad that served me was very helpful and polite
15 september 2025
Svar från ProCook - Bracknell
We appreciate you taking the time to leave us this great review! We are so happy to hear our service was helpful and polite.
Svar från ProCook - Bracknell
We're happy to hear that you find our saucepan great and worth the money. Thank you for your positive feedback!
Great service
Friendly. Helpful. Great service. Great range of goods. Well presented for customer viewing. Made customer feel valued.
15 september 2025
Svar från ProCook - Bracknell
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our service friendly and helpful, and liked our range of goods.
Svar från ProCook - Bracknell
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Polite and very well informed staff
14 september 2025
Svar från ProCook - Bracknell
We appreciate your feedback! We are so happy our staff was polite and well-informed for you, and we thank you for letting us know.
Excellent throughout!
The young man who dealt with us was absolutely superb.
His knowledge of the products was outstanding, his manner and approach were excellent.
At no point was there any pressure to buy, I merely acted on instinct and happily spent quite a bit of money in store due to the professionalism of the staff member.
12 september 2025
Pleasant staff
Pleasant staff , friendly, efficient, professional and knowledgeable .
9 september 2025
Very helpful staff
Very helpful staff. Lots of choice. Found what we were looking for and the pan & utensils work really well.
4 september 2025
Love this shop for all cooking utensils…
Love this shop for all cooking utensils and everything else kitchen related excellent value for money.
6 september 2025
Svar från ProCook - Bracknell
We're so happy you love our shop for cooking utensils and kitchen-related items. We appreciate you noticing our excellent value for the money we offer.
Excellent service as per usual
Excellent service as per usual, couldn’t find what I was looking for and as soon as I asked they got it for me. Also brought a couple of other things while there, staff are so polite.
1 september 2025
Svar från ProCook - Bracknell
We appreciate your continued support and are happy to hear about the excellent service you received. It's great that our staff could quickly find what you needed and were polite during your visit.
Svar från ProCook - Bracknell
We appreciate your positive feedback! We are so glad you enjoyed our clean shop and great customer service.
Great purchase
They were very helpful with my purchase of a frying pan and serving spoon. The quality was as expected and the service was patient and calm.
27 augusti 2025
Svar från ProCook - Bracknell
We're so happy to hear that our staff was helpful with your frying pan and serving spoon purchase! We appreciate your feedback regarding the patient and calm service and the quality.
Svar från ProCook - Bracknell
We appreciate your positive feedback. We are so happy to hear that our place was clean, easy to navigate, and that our staff member was polite.
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