Arred 20mins before they closed but the guy working there did not rush me and gave me all the advice I needed for what pan range suited.my needs, on the way out we chatted about the knives and helpe... Se mer
Plats
Byt plats10 South Street, CM23 3AT Bishops Stortford, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Bought a large salad platter in the sale the young gentleman that served me was extremely helpful and polite. The store is well later out and goes without saying everyone loves a sale so will be bac... Se mer
I know knives are difficult to display but when I wanted to see a particular knife to see if it was the right fit for my hand, the shop didn’t have a demonstration model. I had to buy unseen
Very friendly and helpful staff. Wrapped purchase well and very considerate - purchased knives so e.mail for receipt but also gave paper receipt as carrying knives! (their suggestion for safeguarding... Se mer
Företagsinformation
Skrivet av företaget
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Skrivet av företaget
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Kontaktuppgifter
10 South Street, CM23 3AT, Bishops Stortford, Storbritannien
4,8
Utmärkt
486 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Always make an excuse to visit this…
Always make an excuse to visit this excellent store. Sales staff always polite and helpful
1 juni 2026
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Quality products and excellent service,
1 juni 2026
Svar från ProCook - Bishops Stortford
We are so happy you are pleased with our products and service.
Good advice from staff
26 maj 2026
Svar från ProCook - Bishops Stortford
We appreciate your kind words about our staff's helpful advice. Thank you for your positive feedback.
Svar från ProCook - Bishops Stortford
We appreciate your positive feedback.
Member of staff ( scottish guy) was…
Member of staff ( scottish guy) was really friendly & knowledgeable. Excellent customer service.
Product, good quality
25 maj 2026
Svar från ProCook - Bishops Stortford
We appreciate your wonderful feedback! We're so happy to hear you received excellent customer service and found our product to be of good quality.
Disappointed!!
The price displayed on the item i brought was different at the til ,when i questioned this the member of staff explained that all the prices had gone up and that the shelf edge label had not been changed, but clearly this was not a new product and had not cost the company anymore more money!!disappointed
27 maj 2026
Svar från ProCook - Bishops Stortford
We appreciate you bringing this pricing discrepancy to our attention. We understand your frustration when the price at the till was different from the shelf. We are reviewing our processes to ensure accurate pricing.
Lovely products and service as always
22 maj 2026
Svar från ProCook - Bishops Stortford
We appreciate your continued support!
Great store and staff
Your store is always clean and tidy. It is organised in a logical manner and your staff are always friendly, welcoming and helpful. Probably my favourite store.
24 maj 2026
Svar från ProCook - Bishops Stortford
We're so pleased to hear you find our store clean, tidy, and well-organized. It's wonderful that our staff are friendly and helpful!
Excellent product at a very good price
21 maj 2026
Svar från ProCook - Bishops Stortford
We're glad you liked our product and price.
Svar från ProCook - Bishops Stortford
We appreciate your kind words about our staff and equipment!
Friendly and helpful staff
Friendly and helpful staff. Excellent selection of products at good prices
18 maj 2026
Svar från ProCook - Bishops Stortford
We're so glad you enjoyed our friendly staff, product selection, and good prices! Thank you for your kind words.
Svar från ProCook - Bishops Stortford
We're glad our advice led to your purchase!
The staff were really helpful as what I…
The staff were really helpful as what I wanted to buy didn't come as a complete unit but the member of staff came up with a solution that ended up with a solution.
21 maj 2026
Svar från ProCook - Bishops Stortford
We're so glad our team could provide a helpful solution for you. Thank you for sharing your positive experience!
I was just given a carrier bag without…
I was just given a carrier bag without asking me. I assumed it was free, I was shocked to see after that I was charged for it. I already had a bag over my arm I could of used.
17 maj 2026
Svar från ProCook - Bishops Stortford
We are sorry to read this and will pass your comments on to the store
I bought a few Items from the store
I bought a few Items from the store. Also, I was kindly offered the promotion get 3 items for the price of one. The shop is beautiful and the service is attentive and professional. Thank you
16 maj 2026
Svar från ProCook - Bishops Stortford
We're so pleased to hear you enjoyed your visit and found our team attentive and professional. It's wonderful that you appreciated our promotion! Thank you for your kind words.
Outstanding service
Outstanding service. Great product and extremely helpful, efficient staff. Thank you.
28 april 2026
Svar från ProCook - Bishops Stortford
We appreciate you taking the time to share your experience! We're so glad to hear you received outstanding service and found our staff helpful and efficient.
Very helpful staff
9 maj 2026
Svar från ProCook - Bishops Stortford
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Polite friendly efficient member of…
Polite friendly efficient member of staff,very good prices would highly recommend
8 maj 2026
Svar från ProCook - Bishops Stortford
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our staff efficient and our prices very good.
Overcharged at the til and only…
Overcharged at the til and only realised at home as they insist on proving an electronic receipt via email.
4 maj 2026
Svar från ProCook - Bishops Stortford
Thank you for your review. We are sorry to hear of your experience, please contact us by calling into us on 0330 100 1010 and we will help you resolve your issue.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.