Staff very helpful pointed me in the right direction told me about the product. How much would it was for best ideas for it? Good price just what I wanted too would recommend. Thank you Basingstoke s... Se mer
Plats
Byt plats52 Festival Place, RG21 7BF Basingstoke, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Staff really helpful. I had no idea where to start and visited the store several times, staff always happy to help and answer any questions I had. Very knowledgeable and able to clearly set out the op... Se mer
We had a pleasant shopping experience at your Basingstoke store and found the staff very helpful. Sadly one of the two own brand electric pepper mills appeared broken with the inside mechanism loos... Se mer
Företaget har svarat
Bought ProCook pans before and been very happy with them so bought again for our induction hob.. Staff v helpful at shop too
Företagsinformation
Skrivet av företaget
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Skrivet av företaget
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Kontaktuppgifter
52 Festival Place, RG21 7BF, Basingstoke, Storbritannien
4,8
Utmärkt
469 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Helpful staff and informative of products
Staff very helpful pointed me in the right direction told me about the product. How much would it was for best ideas for it? Good price just what I wanted too would recommend. Thank you Basingstoke store 👍
16 juli 2026
Bought ProCook pans before and been…
Bought ProCook pans before and been very happy with them so bought again for our induction hob..
Staff v helpful at shop too
17 juli 2026
The CSR was kind and helpful with a…
The CSR was kind and helpful with a pleasant demeanor.
18 juni 2026
I was unable to find one item I was…
I was unable to find one item I was looking for so asked at the cash desk and one of the assistants went and found it for me.
8 juli 2026
Love the products
Love the products, have always found them well made & very well priced. staff were attentive & knowledgeable
13 juli 2026
Staff really helpful
Staff really helpful. I had no idea where to start and visited the store several times, staff always happy to help and answer any questions I had. Very knowledgeable and able to clearly set out the options available for my needs.
12 juli 2026
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Svar från ProCook - Basingstoke
We're so pleased to hear that our team in Basingstoke was helpful and friendly during your visit. Your positive feedback is greatly appreciated!
Love the pan set
27 juni 2026
Svar från ProCook - Basingstoke
We are so happy to hear that you love your new pan set! Thank you for sharing your positive experience with us.
Excellent help from staff in making…
Excellent help from staff in making good choice of frying pan. Friendly and wrlcom8ng too.
27 juni 2026
Svar från ProCook - Basingstoke
We're so glad our staff provided excellent help in choosing your frying pan and that you found them friendly and welcoming! Thank you for your wonderful feedback.
It's a nicely set out store and the…
It's a nicely set out store and the staff are extremely helpful.
24 juni 2026
Recommended
Great company. Knowledgeable staff, good choice of items in stock, fair pricing, good quality
8 juni 2026
Nice ProCook store in Basingstoke
Nice ProCook store in Basingstoke. Always helpful staff.
26 maj 2026
Svar från ProCook - Basingstoke
We're so glad you enjoyed our store and found our staff helpful.
Expertise and friendliness of the staff
20 maj 2026
Svar från ProCook - Basingstoke
We appreciate your kind words.
Great choice of products
Great choice of products. I went and bought myself some more silicone trivets for hot pans, dishes etc and more bag clips. I'm so pleased with them and would definitely recommend.
16 maj 2026
Svar från ProCook - Basingstoke
We're so glad to hear you're pleased with your new silicone trivets and bag clips! It's wonderful that you found a great selection of products. Thank you for your recommendation!
The pan has become unusable within few…
The pan has become unusable within few weeks and I don’t have the receipts which is needed to exchange it though they said it will be mailed
17 maj 2025
Svar från ProCook - Basingstoke
Thank you for your review. We are sorry to hear of your experience, please contact us by calling into us on 0330 100 1010 and we will help you resolve your issue.
A well stocked shop
A well stocked shop. Found what I was looking for and happy with the price too. Service was also great.
29 april 2026
Warranty claim
I contacted the support team regarding a warranty issue. The claim process was simple and straightforward, and I received a replacement pan within days. I am extremely happy with the new pan and the overall customer support experience!
23 april 2026
Detta är Trustpilot
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.