We visited the ProCook store at the Arndale Centre in Manchester this afternoon at around 4:30pm, and from the moment we walked in, James, the manager, was absolutely lovely. He was so w... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Ordered both online and been in store. Brilliant service from both apart from DPD delivery which was abysmal. Just notification of 15 hour delivery not one hour slot as promised!
Företaget har svarat
Every staff member we spoke with was very knowledgeable & helpful. We ordered a dinner set on Sunday and was advised it would take 3-5 working days. It arrived on Monday- very impressive. Unfortunatel... Se mer
Företaget har svarat
I bought a Santoku knife at the Arndale Centre store in Manchester. When I got home and unboxed it, I noticed that the seal on the box had been "opened' and when I took the knife out of the sheaf, the... Se mer
Företagsinformation
Skrivet av företaget
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Skrivet av företaget
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Kontaktuppgifter
MSU7 Halle Mall, Arndale Centre, M4 3AB, Manchester, Storbritannien
- 01615156449
4,8
Utmärkt
256 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Arndale ProCook
Staff were friendly and helpful. Store layout was nice with good presentation and clear pricing. Great experience all around.
25 februari 2026
Svar från ProCook - Arndale
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you found our staff helpful and liked our store's presentation.
Svar från ProCook - Arndale
We appreciate you taking the time to leave us this great review! We're so happy you enjoyed our products and staff.
Excellent sales person
21 februari 2026
Svar från ProCook - Arndale
We're glad you enjoyed your experience; we appreciate your positive feedback and thank you for sharing.
Svar från ProCook - Arndale
We appreciate your positive feedback! We are so happy you found our staff helpful and our products good quality at reasonable prices.
Great service and advice.freindly staff…
Great service and advice.freindly staff and know there stoc
27 februari 2026
Svar från ProCook - Arndale
We appreciate you taking the time to leave us this great review! We're so happy you liked our friendly staff and great service.
Great experience
Walked in, was immediately directed to what I needed. Was advised about the 3 for £20 special by a very polite salesperson. Prices were reasonable and checkout was seamless.
24 februari 2026
Svar från ProCook - Arndale
We're so glad to hear that you were immediately directed to what you needed and advised about our special offer by our polite salesperson. We appreciate your positive feedback regarding our reasonable prices.
Svar från ProCook - Arndale
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
staff friendly and helpful
22 februari 2026
Svar från ProCook - Arndale
We appreciate you letting us know our staff was friendly and helpful; it means a lot to our team.
Svar från ProCook - Arndale
We appreciate your positive feedback regarding our pleasant colleagues and well-set-out environment; we are so happy you enjoyed them!
Easy to walk around store to enable…
Easy to walk around store to enable good look around, able to pay without difficulty.
22 februari 2026
Svar från ProCook - Arndale
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our store easy to navigate and payment simple.
The staff were great
18 februari 2026
Svar från ProCook - Arndale
We appreciate you letting us know that our staff was great; thank you for your feedback; it means a lot to us!
Svar från ProCook - Arndale
We appreciate your positive feedback regarding the product's good quality; we are so happy you are pleased!
Excellent experience
My husband and I had visited your Trafford Centre store and were not impressed with how cramped the space and how disorderly. What a refreshing change your store made and the colleagues were exceptional!
We came away with items I didn’t realise the first time I needed but I couldn’t leave your store without purchasing something. Excellent experience thank you
21 februari 2026
Svar från ProCook - Arndale
We're happy to hear that you enjoyed your visit to our store! We appreciate your feedback regarding the Trafford Centre store and are so glad our colleagues made your experience exceptional. Thank you for your positive comments!
Svar från ProCook - Arndale
We're glad you enjoyed your experience; we appreciate your positive feedback and thank you for sharing.
Great product range
Great product range, well priced, good store layout, friendly professional staff member.
20 februari 2026
Svar från ProCook - Arndale
We appreciate you taking the time to leave us this great review! We're so happy to hear that you liked our product range, prices, store layout, and staff.
Svar från ProCook - Arndale
We appreciate your positive feedback regarding our helpful staff and great products; we are so happy you enjoyed them!
Svar från ProCook - Arndale
We appreciate you letting us know our staff was honest; it means a lot to our team that you had a good experience.
It was very nice of the staff to double…
It was very nice of the staff to double check the price, because it went from £35 to £20.
11 februari 2026
Svar från ProCook - Arndale
We're happy to hear that our staff's attentiveness ensured you received the correct price. Thank you for your positive feedback; we appreciate it very much!
Svar från ProCook - Arndale
We appreciate your positive feedback regarding our good staff and selection of equipment; we are so happy you enjoyed them!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.