Proactive Healthcare UK Omdömen 

31
•
TrustScore 4.5 av 5

4,7

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Easy to order and good delivery time, had a Question/Concern about a product ordered and got a quick reply by email. The email was clear and reassuring. Great customer service. Great products.

Betygsatt 5 av 5 stjärnor

I received my package today and was delighted to receive a lovely hand written note from Sarah Gibson thanking me for my order which I thought was a lovely touch. Awesome product, speedy delivery, g... Se mer

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Betygsatt 4 av 5 stjärnor

Unfortunately because my first order went “rogue” with message advising “poor risk assessment” on my credit card and also “out of stock” despite the order having been accepted .. I then ordered 3 more... Se mer

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Betygsatt 5 av 5 stjärnor

Highly recommend this company. Wonderful customer service. I received my items in less than 24 hours, very well packaged and with a hand written note from Sarah. Also a freebie of daily nutrients boos... Se mer

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Företagsinformation

  1. Örtmedicinsbutik

Skrivet av företaget

ProActive Healthcare has a reputation for customer service, reliability, quality and confidentiality. We started in 1994 after owner Stephen struggled to get a diagnosis as to why he felt so ill. Proactive Healthcare was born out of Stephen's desire to help other people have access to the products that helped him so much such as Quicksilver Scientific and Biocidin Botanicals. Now Stephen and his daughter Sarah are dedicated to helping people afford natural health solutions such as PEMF. We ship across the UK and beyond using the fastest methods possible!


Kontaktuppgifter

4,7

Utmärkt

TrustScore 4.5 av 5

31 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,7

Alla omdömen

(31)

9 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Easy to order and good delivery time

Easy to order and good delivery time, had a Question/Concern about a product ordered and got a quick reply by email.
The email was clear and reassuring.
Great customer service. Great products.

12 oktober 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I received my package today and was…

I received my package today and was delighted to receive a lovely hand written note from Sarah Gibson thanking me for my order which I thought was a lovely touch.
Awesome product, speedy delivery, great family business. I'll definitely use them again.

25 augusti 2026
Omdöme utan inbjudan
Logotyp för Proactive Healthcare UK

Svar från Proactive Healthcare UK

Thank you so much for leaving us a review Chris, it really means a lot when people take time to leave us feedback!

I am so pleased you will be with us again :)

Warm regards

Sarah G.

Betygsatt 5 av 5 stjärnor

Highly recommend them

Highly recommend them. Very fast delivery with carefully packed items and thank you note.
Had some issues which where handled very fast. Superb customer service. All the best to them in the future 🙂.

30 maj 2026
Omdöme utan inbjudan
Logotyp för Proactive Healthcare UK

Svar från Proactive Healthcare UK

Thank you so much for leaving us a review and for your custom, we greatly appreciate it :)

Warm regards
Sarah G.

Betygsatt 5 av 5 stjärnor

Highly recommend this company

Highly recommend this company. Wonderful customer service. I received my items in less than 24 hours, very well packaged and with a hand written note from Sarah. Also a freebie of daily nutrients boost. Will definitely be using this company again.

14 maj 2026
Omdöme utan inbjudan
Logotyp för Proactive Healthcare UK

Svar från Proactive Healthcare UK

What a wonderful review Laura! Thank you so much for taking the time to write it and for your custom with us, we truly appreciate it :)

Warm regards

Sarah G.

Betygsatt 5 av 5 stjärnor

Highly recommend this website

Highly recommend this website. Ordering was easy, the website is clear and easy to navigate. Communication about my order was excellent, I was kept in the loop from start to finish. My order was sent out very quickly, and very well packaged.

24 april 2026
Omdöme utan inbjudan
Logotyp för Proactive Healthcare UK

Svar från Proactive Healthcare UK

Thank you so much for leaving us a review Emma. I am so pleased to hear you were happy with your order and our service, we really appreciate your custom with us :)

Warm regards

Sarah G.

Betygsatt 5 av 5 stjärnor

Absolutely fantastic.

I can’t recommend Proactive Healthcare highly enough. From start to finish, the entire experience was absolutely exceptional.

Their website is incredibly well-designed, easy to navigate, and made finding exactly what I needed quick and stress-free. The ordering process was seamless, which was especially important as the item I purchased was something I urgently needed.

What really stood out was how fast everything moved after placing my order. The shipping was impressively quick, and the delivery time exceeded all expectations. It was clear that they truly understand how important reliability and speed are to their customers.

The packaging was also fantastic, secure, professional, and clearly handled with care, which gave me real confidence in the quality of the service.

But what genuinely set Proactive Healthcare apart was the personal touch. Receiving a handwritten thank-you note from one of the owners was such a thoughtful and unexpected gesture. It made the whole experience feel personal and showed that they truly value their customers.

In a situation where I really needed support, Proactive Healthcare went above and beyond in every possible way. I wouldn’t hesitate to use them again and highly recommend them to anyone looking for a company that genuinely cares.

19 mars 2026
Omdöme utan inbjudan
Logotyp för Proactive Healthcare UK

Svar från Proactive Healthcare UK

Thank you so much Ashley, this review really means a lot to our small family business, we are so grateful that you took the time to write this and brighten our day!

We greatly appreciate your custom and your feedback. We hope we will be able to continue to support you in the future

Warm Regards

Sarah G.

Betygsatt 5 av 5 stjärnor

Fantastic customer service

Fantastic customer service. Vitamins despatched and received within 2 days of ordering. Would highly recommend Proactive Healthcare and wouldn't hesitate in using them again.

28 februari 2026
Omdöme utan inbjudan
Logotyp för Proactive Healthcare UK

Svar från Proactive Healthcare UK

Thank you so much for your lovely review Helen, we really appreciate you taking the time to leave us feedback and for your custom with us :)

Warm regards

Sarah Gibson

Betygsatt 5 av 5 stjärnor

This may well be the best customer…

This may well be the best customer service I have ever received. First of all my vitamins arrived less than 24 hours after ordering them from Ireland to London with a lovely hand written note from Sarah. Also I received a freebie sachet called "Optimal Electrolyte" which I've never heard of but I look forward to trying it out.

Thank you for your great customer service and very speedy delivery.

7 februari 2026
Omdöme utan inbjudan
Logotyp för Proactive Healthcare UK

Svar från Proactive Healthcare UK

This review has truly brightened my day! Thank you so much for your lovely feedback, we truly appreciate it. If we can do anything else to help please feel free to reach out and thank you once again :)

Sarah G

Betygsatt 5 av 5 stjärnor

Excellent service

Easy to understand website which was super important when buying a £1000 piece of equipment (an PEMF mat) - very reassuring purchasing process - excellent customer service and delivery all the way to a hand written thank you note.

6 november 2025
Omdöme utan inbjudan
Logotyp för Proactive Healthcare UK

Svar från Proactive Healthcare UK

Thank you so much for your lovely review Heather, we truly appreciate it and your custom :) I Hope you enjoy your PEMF mat if you need further assistance please let us know!

Sarah

Betygsatt 5 av 5 stjärnor

Very fast delivery

Very fast delivery. Very efficient service. Products all as described. Highly recommended

14 oktober 2025
Omdöme utan inbjudan
Logotyp för Proactive Healthcare UK

Svar från Proactive Healthcare UK

Thank you so much for leaving us a review! We truly appreciate it and hope we can continue to deliver the same efficient service in the future for you :)

Sarah

Betygsatt 5 av 5 stjärnor

Fantastic customer service

Fantastic service and value! Ordered online and it arrived in NI the next morning with a lovely handwritten ‘thank you’ note – a great experience. I’ll be purchasing from this company again!

9 augusti 2025
Omdöme utan inbjudan
Logotyp för Proactive Healthcare UK

Svar från Proactive Healthcare UK

Thank you so much for your lovely review and your custom, we greatly appreciate it :)

Betygsatt 5 av 5 stjärnor

Great service

Great service. I found a probiotic that was difficult to get here and the order process and delivery was seamless.

11 april 2025
Omdöme utan inbjudan
Logotyp för Proactive Healthcare UK

Svar från Proactive Healthcare UK

Thank for your review and your custom, as a small family business it is truly appreciated!

Sarah

Betygsatt 5 av 5 stjärnor

Really impressed

Been let down by other supplement providers recently so I am really pleased that I have found proactive healthcare. I have made a few orders recently and they are dispatched and delivered quickly. They are also really competitively priced. Really impressed all round

11 mars 2025
Omdöme utan inbjudan
Logotyp för Proactive Healthcare UK

Svar från Proactive Healthcare UK

Thank you for such a lovely review, as a small family business we truly appreciate your custom :)

Sarah

Betygsatt 5 av 5 stjärnor

I have been buying from this company…

I have been buying from this company for at least twenty years. Their product range and pricing are top notch and their after sales service has always been both friendly and professional. I appreciate your service.
Stephen M
Co Antrim N I

24 februari 2025
Omdöme utan inbjudan
Logotyp för Proactive Healthcare UK

Svar från Proactive Healthcare UK

Thank you for your continued custom, it is truly appreciated

Betygsatt 5 av 5 stjärnor

Product range

Great range of products and constantly updating their range. Efficient delivery. Love the Vitamin C and Marine Collagen especially! Great customer service!

3 februari 2025
Omdöme utan inbjudan
Logotyp för Proactive Healthcare UK

Svar från Proactive Healthcare UK

Thank for your review and your custom

Betygsatt 5 av 5 stjärnor

Highly experienced company & high quality products

Have been using this company for almost 20 years. Always very reliable and knowledgeable on products that would suit my requirements. Very friendly & extremely speedy delivery of items. Highly recommend! The only company I trust with my health products for myself & my children.

24 februari 2025
Omdöme utan inbjudan
Logotyp för Proactive Healthcare UK

Svar från Proactive Healthcare UK

Thank you for your continued custom and your review

Betygsatt 5 av 5 stjärnor

Great products and arrived the next…

Great products and arrived the next day! Staff are super helpful and best price for my supplements. Will definitely be back for more

13 februari 2025
Omdöme utan inbjudan
Logotyp för Proactive Healthcare UK

Svar från Proactive Healthcare UK

Many thanks for your custom and your Feedback :)

Betygsatt 1 av 5 stjärnor

Dreadful. Buyer Beware.

Dreadful. I have not received the item I purchased. They refuse to refund me for non-delivery claiming my issue is with their courier company not them and as such I can probably claim compensation from the courier company, but it has nothing to do with them and that's their policy. I was given this information in a very non-polite manner. Claiming to be an Irish company they choose a UK-based courier to deliver to me in Tipperary! Buyer beware, all may not be what it seems on their website.

The reply given below is incorrect. I was refunded after I threatened legal action against a fraudulent company operating as an Irish company who refused to refund me for non-delivery to me. This is actually English and with no regard for customer service. The item may have been delivered somewhere, but it wasn't to me and they refuse to understand that! They cannot provide proof of delivery either. I find it difficult to believe that this company is legitimate!

18 februari 2025
Omdöme utan inbjudan
Logotyp för Proactive Healthcare UK

Svar från Proactive Healthcare UK

Hello, we are a UK company and you did not purchase from us.

We have reached out to the Irish company and you have already been refunded. At no point were you asked to claim from the courier company, you were asked for patience while they investigated where your parcel had been delivered to as it was scanned as delivered on the 13th, you refused to wait for them to do this and proceeded to send threats. Your order was delivered via GLS Ireland, all information on the website regarding shipment is correct and that orders dispatch from County Antrim.

Best Regards
Stephen

EDITED Reply - We are not fraudulent nor are we English. Threatening a small family business is nothing to be proud of and yes your behaviour is why you were refunded, it wasn't worth the mental health of staff to continue corresponding with you.

Betygsatt 4 av 5 stjärnor

Bit of a headache transaction

Unfortunately because my first order went “rogue” with message advising “poor risk assessment” on my credit card and also “out of stock” despite the order having been accepted .. I then ordered 3 more (special offer) from another company. So now I am the proud owner of FOUR tubs of Megamag Calmeze as it transpires that my order with this company DID go through. So a messy transaction but I suppose all is well that ends well.

26 januari 2025
Omdöme utan inbjudan
Logotyp för Proactive Healthcare UK

Svar från Proactive Healthcare UK

Hello Carolyn, you made two attempts to pay, the first time at 11.15 am your card declined and the second time it went through. I have forwarded your order confirmation again, please check your spam

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