Company sucks! I worked for them! They will raise your rent on the 4th month they are money hungry! They are infested with mice and rats and have mold conditions in most facilities! Go with a more pop... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The rates they provide online are competitive. Once you move all of your items in, they begin steady rate increases. This month they attempted a 40% rate increase on one of my units. Our local facili... Se mer
Tried to get temporary rental before investing in real estate in new area. Bathroom leaked water and hot water heater was out. They said they would fix it. Paid intro fees. 5 weeks later, still more e... Se mer
Everything was easy to set up at the Scarborough Maine location. I was able to do everything online so that I can access the unit immediately. Matthew called and assisted me through the set up of the... Se mer
Stay Away Unless You Like BIG Monthly Increases!
I am very disappointed with my most recent experience with this facility today. I've been a customer for a mere 3 months (left a glowing review then) and have just been rewarded with a 54% increase. I am not the only one complaining, I've met multiple people in the halls who have experienced the same thing... some even more then my increase! I initially chose this facility and paid a little more for the convenience as I live across the street. If I knew that my rate would increase this much, I would have never chosen it. I went in to speak with the manager one week ago and now just got word that the rate increase will stand. There are a lot of facilities in this area, I would just urge you to do your homework. On the bright side, the facility is always nice, clean and the personnel are friendly. But, if money is no object... this is your place. Location is 300 Rabbit Hill Rd. Holly Springs, GA 30115. I did get a reply to call them to discuss, but the phone # given was not a good one...been calling for 2 days and it always says "server unreachable." Unfortunately I cannot given less than 1 star as it is not an option!
29 september 2021
Omdöme utan inbjudan
BEWARE OF PRIME STORAGE
BEWARE OF PRIME STORAGE
Prime Storage has been a terrible experience. I had S&E Mini Storage for 28 years. They were easy to deal with, and ALWAYS responded to complaints and concerns. They also had nice friendly employees, and even a clean rest room. Now it is a disgusting pigsty.
Three years ago, Prime Storage bought S&E. With S&E I always paid in advance at the current monthly rate. With Prime Storage I paid for a year in advance and they charged me the following year's proposed, forthcoming rate. If this wasn't illegal, it was certainly unethical.
Although they sent a letter stating they had a grievance policy they refused to address my legitimate complaint. The person in charge even started yelling at me over the telephone.
Every six months they would send me a letter stating they would need the same proof of insurance. I wouid have to spend my time contacting Travelers to get them to send the same information. I would call Prime and ask them to have the courtesy to contact me upon receipt from Travelers. They said they would but never did. Instead, I would get a letter from Prime saying I needed additional insurance from Prime. Over and over again, every six months I would to go through this. Pitiful customer service!
There is NO customer service. They even have their dumpster locked up so customers cannot dispose of anything. Use another storage facility that actually cares about their clients.
Tony Raymond
973 Circle Drive
13 juli 2021
Omdöme utan inbjudan
IF YOU CAN AFFORD A $277 RENT INCREASE AT ONE TIME, BY ALL MEANS CHOOSE PRIME!!
If I could give less than zero stars for this NIGHTMARE I would. I signed up only 4 months ago, was promised "stability" in pricing and was even told by Greg that my rate wouldn't go up in 2020 at all in consideration of the Covid crisis. I received an email yesterday morning saying MY RATE WOULD BE INCREASING FROM $188.50 TO $465.50!! I've heard of 20-40 dollar rate increases at worst, NEVER an increase of HUNDREDS at one time! I think a class action lawsuit is in order. At any rate, I have reported them to NYC 311 for this appalling and criminal TRAVESTY!
21 oktober 2020
Omdöme utan inbjudan
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