I visited a bar Impossible in York and…
I visited a bar Impossible in York and made a payment to use the power bank. A light was supposed to turn on to say that the power bank was ready to use and when it did- I tried to take it out- and it did not work.
I told the bar staff who advised me to contact the WhatsApp of the provider as they normally good at helping out so I did. They messaged me back and said they would look into it - then ignored me - I requested refund -they reassured me they would look into it. All follow ups were ignored.
I wouldn’t use this service ever again. It was a small price to pay but the fact they ignored and kept the money seems extremely dodgy. Very poor customer service








