Good chair delivered next day after accepting order. Didn't have instructions with it or any info saying where to get these and I've just seen the email with a link to these, but I managed to build it... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Good product, very quick turnaround.. Couldnt give 5 as Fed Ex decided to deliver to another location elsewhere in the city when my parcel was clearly marked with the correct address. I had to spen... Se mer
Företaget har svarat
Very pleased with my purchases and response from customer services. Products are well made and give excellent support. However, whilst my order was dispatched very quickly, FedEx were a nightmare!
Thank you so much for my delivery. It arrived at both locations ahead of the expected delivery date, which was greatly appreciated. I would also like to commend the excellent customer service I... Se mer
Företaget har svarat
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At Posturite, we create healthier, more active workspaces both at home and in the office. Our team of health experts offer ergonomic products like office chairs, sit-stand desks, lumbar cushions, and wireless accessories.
Investing in ergonomic equipment is a valuable step for both health and work performance. While we can't promise instant success, being comfortable and well-supported boosts focus, creativity, and motivation.
Our ergonomic chairs cater to individual needs, offering adjustable options like executive, industrial, and specialist seating to reduce risks of back pain and RSI. Our team is available for support via live chat, email, phone or DSE assessments carried out at your workspace or remotely.
Kontaktuppgifter
The Mill, Station Road, BN26 6SZ, Berwick, Storbritannien
- 0345 345 0010
- support@posturite.co.uk
- www.posturite.co.uk
4,5
Utmärkt
4 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Fed ex rubbish
Good product, very quick turnaround.. Couldnt give 5 as Fed Ex decided to deliver to another location elsewhere in the city when my parcel was clearly marked with the correct address. I had to spend my time hunting it down when I spotted on gps where they delivered it
8 juli 2026
Svar från Posturite
Good afternoon Anthony. Thank you for your lovely feedback, we really appreciate it. We're happy to hear that you had a good experience and that we were able to help - however we do apologise for the issues you experienced with your delivery. We look forward to helping you again in the future. Kind regards, Amber.
Svar från Posturite
Good afternoon Pamela. Thank you for taking the time to share your feedback. We're really pleased you had a good experience. We look forward to helping you again in the future. Kind regards, Amber.
Svar från Posturite
Good afternoon Christine. Thank you for sharing your feedback with us. We're pleased to hear you were satisfied with the service we provided. We look forward to helping you again in the future. Kind regards, Amber.
Overall very good experience.
7 juli 2026
Svar från Posturite
Good afternoon Graham. Many thanks for your review, it's great to see that you were happy with our service. We look forward to helping you again in the future. Kind regards, Amber.
Svar från Posturite
Good afternoon Sian. Thank you for leaving us a review, we're really pleased that you had a good experience. We look forward to helping you again in the future. Kind regards, Amber.
Svar från Posturite
Good afternoon Lisa. Many thanks for taking the time to leave us a review, it's great to hear you had a positive experience with us. We look forward to helping you again in the future. Kind regards, Amber.
Svar från Posturite
Good afternoon Valerie. Thank you very much for submitting your review, we're glad to see you had a good experience. We look forward to helping you again in the future. Kind regards, Amber.
Since request was made after DSE risk…
Since request was made after DSE risk assessment the whole process took less than 2 weeks to have someone come out and assess my workstation until delivery of item. I am awaiting Email to book appointment for the chair to be built.
9 juli 2026
Svar från Posturite
Good afternoon Elizabeth. We're really pleased to read that you had a good experience with us, thank you for taking the time to share it. We look forward to helping you again in the future. Kind regards, Amber.
Excellent product delivered promptly.
Excellent product delivered promptly.
Supports lower back on long car journeys
9 juli 2026
Svar från Posturite
Good afternoon. Thank you for taking the time to leave us a review, we're delighted to receive your feedback. We look forward to helping you again in the future. Kind regards, Amber.
Svar från Posturite
Good afternoon Devi. Many thanks for taking the time to leave us a review, we're delighted that we lived up to your expectations. We look forward to helping you again in the future. Kind regards, Amber.
Excellent service and price
Delivered less than 24 hours after purchasing, £20 cheaper than on Amazon, with more choices of colours. Recommended.
8 juli 2026
Svar från Posturite
Good afternoon Pat. Thank you very much for leaving us a review, we appreciate you taking the time. We're pleased to hear of your experience and look forward to helping you again in the future. Kind regards, Amber.
good service
8 juli 2026
Svar från Posturite
Good afternoon Margaret. Many thanks for taking the time to submit a review, we're delighted to hear that you had a good experience. We look forward to helping you again in the future. Kind regards Amber.
Gas lift cylinder missing however it…
Gas lift cylinder missing however it was ticked off on the sheet inside the box. The screws were also loose in the box when it arrived. Can't build the chair and have had to escalate internally.
30 juni 2026
Svar från Posturite
Good Afternoon Ben, Thank you for taking the time to leave us a review. We are sorry to hear of your experience with your ordered goods. If you wish to discuss this further with a member of staff, please would you be so kind as to contact Bespoke@posturite.co.uk and one of my colleagues will be happy to speak with you, and assist you accordingly to resolve this. Kind regards, Samuel
Incompatible goods provided and shocking follow up service
the initial assessment recommended a desk and footstool that does not fit under the desk and a mouse that arrived faulty.
Lots of follow up emails and after a month I have been told by one dept that I need to order the new mouse despite a different dept stating that they have ordered.
Initial good delivery even if goods were not compatible, but follow up service is simply shocking I have tried to resolve this with over 25 emails to date to the posturite teams at the following email addresses where the complaint has been passed around Bespoke@posturite, warranties@posturite and Supportmailbox@posturite
7 juli 2026
Svar från Posturite
Good Afternoon Mavis, Thank you for taking the time to leave us a review. We are sorry to hear of your experience with your ordered goods and service. Please be advised, I have passed your details and review onto our bespoke team at Bespoke@posturite.co.uk and one of my colleagues will be in contact with you shortly to resolve this matter with you as a matter of urgency. Kind regards, Samuel
Order Mishandled & Delayed
PO was submitted on 30th June. The product arrived on 07th July. I had to intervene numerous times to explain that I'm not expecting any chair delivery, it's just an ergonomic mouse. My order was placed on hold. "I can confirm this order has been amended to go just as a direct shipment for you and re-released. Once the item is with our delivery partners, they will contact directly with delivery updates on this for you. I do greatly apologise for any inconvenience due to this."
I suffer a lot due to your internal error.
7 juli 2026
Svar från Posturite
Good Afternoon, Thank you for taking the time to leave us a review. We are sorry to hear of your experience with us and the delay with receiving your ordered goods. In regards to your order, it does seem a system error was the result of the delay with your order and I can reassure you that this was investigated by the relevant employees at the time and was resolved as a matter of urgency. Kind regards, Samuel
Instructions for how to adapt the chair…
Instructions for how to adapt the chair to my needs were very clear.
3 juli 2026
Svar från Posturite
Good afternoon Jacqueline. Thank you for leaving us a review, we're really pleased that you had a good experience. We look forward to helping you again in the future. Kind regards, Amber.
Svar från Posturite
Good afternoon Thomas. Many thanks for taking the time to leave us a review, it's great to hear you had a positive experience with us. We look forward to helping you again in the future. Kind regards, Amber.
Svar från Posturite
Good afternoon. Thank you very much for submitting your review, we're glad to see you had a good experience. We look forward to helping you again in the future. Kind regards, Amber.
Quick dispatch, quality item
The desk converter was dispatched straight away (faster than the 2 days the website indicated).
It's not out of the box yet but this is the second one we've ordered because the first was high quality and suitable so we're getting the same now another employee requires one.
6 juli 2026
Svar från Posturite
Good afternoon. We're really pleased to read that you had a good experience with us, thank you for taking the time to share it. We look forward to helping you again in the future. Kind regards, Amber.
The quick response to my request and…
The quick response to my request and helpful staff member,
1 juli 2026
Svar från Posturite
Good afternoon. Many thanks for taking the time to submit a review, we're delighted to hear that you had a good experience. We look forward to helping you again in the future. Kind regards Amber.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.