Letting flats We have dealt with Portico for many years. They are now part of a much larger organisation. it is therefor important to have a good contact at the local office. The head of letting Tam... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Eshan at Portico Fulham was super in helping me with my search for a flat to rent. Whilst my offer was delayed for a week due to unforeseen circumstance, he communicated an update three times with how... Se mer
The worst estate agent I've ever dealt with. They treat anyone who's leaving their properties TERRIBLY and are AWFUL at communication when you're in them. Everyone at the company seems deep... Se mer
Företaget har svarat
I can't thank Ehsan enough for his exceptional assistance with my property search. He is a true professional who went above and beyond to make the process smooth and enjoyable. Ehsan's in-depth knowle... Se mer
Företagsinformation
Om Portico Property - Fulham
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We’re Portico, an award-winning estate and letting agent with over 19 branches across London and Essex.
GET AN INSTANT VALUATION
Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!
We value long-lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Portico customers can get everything they need under one roof.
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Property experts
We're approachable. We're insightful. We're in it for the long-term.
With a knowledge-driven approach, we deliver advice in a friendly and consultative way. We are committed and supportive, with high levels of communication thanks to our first-class internal training.
And most importantly, we’re focused on delivering an outcome that is in the long-term best interests of our clients.
Kontaktuppgifter
843 Fulham Road, SW6 5HJ, London, Storbritannien
- 020 7731 9680
Expert knowledge and guidance.
3,8
Bra
7 omdömen
Har besvarat 94 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Letting flats
Letting flats
We have dealt with Portico for many years. They are now part of a much larger organisation. it is therefor important to have a good contact at the local office. The head of letting Tameen Shahid has been absolutly brilliant dealing with all the queries and paperwork involved in lettings today. Thank you.
Tim THC ltd
15 november 2024
Omdöme utan inbjudan
Svar från Portico Property - Fulham
Dear Timothy
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Tameen a 5 star rating!
Many thanks
Customer Care Team
I want to write on trust pilot that…
I want to write on trust pilot that Portico are faking their own 5-star reviews on Google. I’ll leave this here:
Dear Portico,
I noticed recently that you have been posting fake reviews on Google for your Fulham branch. As an ex-tenant of portico and knowing firsthand the disgusting customer service you provide and the illegal practices (including these reviews) I have reported each one individually to google.
Your guy Esham must be the best letting agent in London if it’s to believed from all the reviews.
I understand you are trying to bury all the negative reviews but posting fake ones is a real low-blow - even for portico. I tried to click on each fake account and they are locked so you couldn’t even do it properly. Good reviews come from hard work and dedicated customer service, not posting 10 positive reviews in the same week.
If I see further fake reviews I will take the necessary steps to report them too.
Do better and I wish you a pleasant day.
24 oktober 2023
Omdöme utan inbjudan
Excellent service from Ehsan
I can't thank Ehsan enough for his exceptional assistance with my property search. He is a true professional who went above and beyond to make the process smooth and enjoyable. Ehsan's in-depth knowledge, responsiveness, and negotiation skills were outstanding, ensuring I found the perfect property. I highly recommend Ehsan to anyone seeking a dedicated and knowledgeable real estate agent. Thank you Ehsan
4 september 2023
Omdöme utan inbjudan
Great experience with Eshan for a new tenancy
Eshan at Portico Fulham was super in helping me with my search for a flat to rent. Whilst my offer was delayed for a week due to unforeseen circumstance, he communicated an update three times with how the property was progressing and assuring me that I was still in a good position before then confirming again that I had been successful in securing the flat. I appreciated this immensely in the ongoing chaotic London rental market, and when trying to move into this property in under 4 weeks. Once signing and in the initial days after moving in, he was there to answer any questions I had and was very quick solutions. This could be multiple a day as I wanted to speed things along! Altogether, extremely good experience dealing with Eshan when securing my new tenancy. The use of Leaders Roman combined tech and back office offering is all good as part of the group. Thanks Eshan!
14 augusti 2023
Omdöme utan inbjudan
The worst estate agent (which says a lot)...
The worst estate agent I've ever dealt with.
They treat anyone who's leaving their properties TERRIBLY and are AWFUL at communication when you're in them.
Everyone at the company seems deeply incompetent and their turnover of staff is second to none. It felt like we got palmed off on a ridiculous amount of people in our time at the property.
"Lacking in communication skills" is a generous term for them. The management and C-Suite need to do something about this company and if they don't, I look forward to their downfall.
No flat or house is worth going through what me and many others have experience with Portico. Please don't make the same mistake we did.
23 september 2022
Omdöme utan inbjudan
Svar från Portico Property - Fulham
Dear Viv,
We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. If you would like to contact us at customercare@lrg.co.uk we will be happy to look into this for you.
Many thanks, Customer Care Team
Not very pleased. At all.
The flat was gross when I moved in with broken furniture. Left me without hot water for a month during the first lockdown. I had a mice infestation for 2 months and they did nothing to fix it. The electricals were outdated and didn't do anything until over a year after we moved in. And a long list.
I moved out a month ago and I am still waiting for the deposit back. And they are charging me the money equivalent to a month's rent, although we have repeatedly proven that all monies have been paid.
Not expecting anything from this review, but I just wanted to share my extreme disappointment. We are waiting, and waiting, and waiting... and nothing is happening. Very keen to seek legal advise if this continues.
15 augusti 2022
Omdöme utan inbjudan
Svar från Portico Property - Fulham
Dear Jm,
We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. If you would like to contact us at customercare@lrg.co.uk we will be happy to look into this for you.
Many thanks, Customer Care Team
I had a pleasant experience with…
I had a pleasant experience with Portico. “Erick dos Santos” and “Holly Pearson” went above and beyond to help me ! Thank you !!!
1 juli 2022
Omdöme utan inbjudan
Svar från Portico Property - Fulham
Dear Deisi,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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