Absolutely faultless, got scammed for a pair of Jordan 4’s & these guys authenticated them for me & I managed to proceed through the clai & get my money back! Got back to me within 15 mins with a cert... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The process is very straightforward, which is great. I understand that depending on the shoe the delivery time is different but still I like the updates on that which have been accurate so far. My sho... Se mer
I ordered a pair of Nike's & they are authentic , look exactly as posted on the site & I am in love with them 💜 POIZON checked them for authenticity & then shipped them straight to me via UPS ground... Se mer
The app was well laid out and easy to use. I was informed and up to date on the entire process of my order. I was also informed about damage to the shoe box and minor blemishes on the shoes. The findi... Se mer
Företagsinformation
Skrivet av företaget
Greetings! This is the official Trustpilot x POIZON page. We value your feedback on our products and services. Please inform us how we can enhance your experience. POIZON offers a diverse range of premium goods sourced globally from 400 brands and comprising over half a million products. From the hottest retro sneakers to world-renowned designer brand bags, from popular streetwear essentials to rare collectibles, whether you're into streetwear, luxury fashion, or seeking something beyond, POIZON has you covered. Elevate your style, Elevate your life - and experience the distinction of POIZON.
Kontaktuppgifter
Pacific Design Center, Red Building, 750 N San Vicente Blvd, 90069, Los Angeles, USA
- support@poizon.com
- www.poizon.com
4,3
Utmärkt
2 tn omdömen
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great experience
Good packaging, good quality shoes, good shipping, and an overall great experience.
31 mars 2025
Updates every step of the way during my…
Updates every step of the way during my purchase and delivery
16 mars 2025
So far my experience has been great
So far my experience has been great. I have purchased two pairs of sneakers so far.
31 mars 2025
Doesn’t seem authentic
Doesn’t seem authentic. Size is way off compared to same item from Nike.com.
30 mars 2025
Svar från POIZON
Hello there,
We’re sorry to hear about your concerns regarding the authenticity and sizing of your purchase. Your satisfaction is extremely important to us, and we regret any disappointment this may have caused.
Our customer support team will be reaching out to you shortly to assist with this issue. If you need immediate help, please feel free to contact us.
We truly appreciate your feedback and will do our best to improve your experience.
Best regards,
POIZON
My purchase of the jordan 5 a ma…
My purchase of the jordan 5 a ma maniére was great.the price was reasonable and shipping was ok and I had had no issues with the quality of the shoe..
29 mars 2025
Easy navigation and shipped within a week.
30 mars 2025
Poor quality of shoe
Poor quality of shoe. Nice job catching and providing refund, but waste of time.
28 mars 2025
Svar från POIZON
Dear Customer,
Thank you for your feedback. We’re sorry that the product did not meet your expectations. While we’re glad we could assist with the refund, we understand that the process may have been inconvenient for you.
Our customer support team will be reaching out to you shortly to assist with this issue. If you need any other help, please feel free to reach out to us directly at support@poizon.com.
Your time and satisfaction are important to us, and we truly appreciate your patience. We will continue to improve our quality control and service to provide a better shopping experience in the future. If you have any further concerns, please feel free to reach out to us.
Best regards,
POIZON
Great looking product
Great looking product, super fast shipping, I don’t like the fact that the box was damaged a little bit on shoes that are paid 300 some dollars for, but all in all it’s a pretty good process.
29 mars 2025
Fakes or Factory rejects
I think the shoes are fakes or bad rejects from the factory. The insole in one shoe is sewed in, in an angle. Stitching also looks off.
28 mars 2025
Svar från POIZON
Hello there,
We’re sorry to hear that you're not completely satisfied with your purchase. We understand how important it is to receive high-quality products, and we truly appreciate your feedback.
Our customer support team will be reaching out to assist you as soon as possible. If you need any immediate help, please don’t hesitate to contact us—we’re always happy to help!
Thank you for bringing this to our attention. We value your trust and will do our best to improve your experience.
Best regards,
POIZON
damaged product, return not accepted by merchant
I receive a damaged product. The merchant was not willing to accept a return.
27 mars 2025
Svar från POIZON
Hello there,
We’re very sorry to hear that you received a damaged product. We understand how frustrating this must be, and we truly appreciate you bringing this to our attention.
Our customer support team will be reaching out to you shortly to assist with this issue. If you need immediate help, please feel free to contact us.
Thank you for your patience and understanding. We value your trust and will do our best to improve your experience.
Best regards,
POIZON
STIFF AND UNCOMFORTABLE
STIFF AND UNCOMFORTABLE, The shoes we ordered took 2 weeks to get here and were so stiff and uncomfortable , they are un wearable , SHOP IN THE USA , not from china
12 mars 2025
Omdöme utan inbjudan
Svar från POIZON
Hello there,
We’re sorry to hear that the shoes didn’t meet your expectations. We understand how frustrating it must be to receive a product that feels uncomfortable. Your feedback is very important to us, and we’d love to assist you further.
We’d love to assist you in any way we can. We’ve sent a request through the Trustpilot platform for more details—please respond with your order ID, or feel free to reach out to us directly at support@poizon.com. Once we receive your information, we’ll look into this as a priority and do our best to help resolve the issue.
We truly appreciate your feedback and your patience as we work to assist you.
Thank you!
POIZON
DAMAGED SHOES ! Not WORTH IT!
Shoes came in later than expected and when they FINALLY ARRIVED they came DAMAGED! I wore it and not even 5 min of having them on the WHOLE BOTTOM PART FELL OFF!!! Really bad CUSTOMER SERVICE they only said “SORRY WE CANT DO ANYTHING ABOUT IT BUT GIVE U A $40 coupon on your next order! $40 coupon !??? I SPENT ALMOST $300 on some DAMAGED PAIR OF SHOES! TOTALLY NOT WORTH IT ! I WONT BE BUYING FROM THIS SITE AGAIN!
14 februari 2025
Svar från POIZON
Hello there,
We’re truly sorry to hear that the shoes did not meet your expectations. Your satisfaction is extremely important to us, and we regret any disappointment this may have caused.
Our customer support team will be reaching out to you shortly to understand the issue better and explore possible solutions. If you need immediate assistance, please don’t hesitate to contact us.
We truly appreciate your feedback and will do our best to improve your experience.
Thank you!
POIZON
Package delivered and arrived as…
Package delivered and arrived as advertised. Great service from start to finish.
24 mars 2025
POIZON is legit !
I ordered a pair of Nike's & they are authentic , look exactly as posted on the site & I am in love with them 💜 POIZON checked them for authenticity & then shipped them straight to me via UPS ground . It took about a week & a half , but the shipping costs were low , so it was worth the wait . I believe they have other options available for faster shipping times as well . I will definitely be a return customer !
24 mars 2025
Amazing products
Amazing products. I’ve bought from Poizon twice now and will continue to buy from them. It’s the perfect app.
24 mars 2025
It was perfect! They came quickly, they look exactly as they did online, and my girl loved them
It was perfect
25 mars 2025
Certificate of Authenticity A+Plus A 👍🏿
I honestly like the fact that my shoe's came with a certificate of authenticity. Just proves to me you guys are THE REAL DEAL and #1 Shoe shop with far more the best experience I've ever had ordering from a site or App. Very easy and fast. Pictures of your products are always just as the same if not BETTER than the photos. These Jordan Columbia blue 11 2024 are icey. I'll be most CERTAINLY purchasing again and again. I could use some new wardrobe soon. Thank POIZON TEAM
24 mars 2025
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.