Placesleisure Omdömen 

1 456
•
TrustScore 3 av 5

3,2

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 2 av 5 stjärnor

Terrible terrible website. Doesnt work properly when trying to log in and move swimming classes/enrol. Nobody answers the phone either. I once got fined for not attending a swimming session even thoug... Se mer

Betygsatt 2 av 5 stjärnor

I visted today with my daughter to go swimming we booked online. Can I recommend that you make it clear that main pool is not open all the time. Very frustrating when taking a child swimming and the o... Se mer

Betygsatt 5 av 5 stjärnor

Places Leisure at Camberley is Marvellous. Today the lifegaurds were attentive and engaged which was a challenge as so people were moaning about the temporary arrangements in place for aqua jog. Well... Se mer

Betygsatt 5 av 5 stjärnor

I just wanted to commend the young male lifeguard on duty in the middle pool at Felixstowe Leisure Centre on Saturday 11th July 2026 @ around 1.25 for his swift rescue of a small boy whom was only a c... Se mer

Företaget har svarat

Företagsinformation

  1. Evenemang och underhållning

Skrivet av företaget

We are Places Leisure, a leading leisure and wellness partner delivering fitness, sport, health and wellbeing. We primarily work with local authorities to deliver the health and physical activity outcomes that make a difference to the lives of people and their communities; it’s about more than just operating facilities.


Kontaktuppgifter

3,2

Medel

TrustScore 3 av 5

1 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 84 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,2

Alla omdömen

(1 456)

586 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Not enough classes for members

Increased membership fees and increased members but NO increase in fitness classes or equipment or gym facilities or changing rooms or lockers or toilets or carpark spaces. Don’t waste your money.

11 mars 2026
Omdöme utan inbjudan
Logotyp för Placesleisure

Svar från Placesleisure

Hi Mrs Richardson, thank you for your review we appreciate your feedback, could you please email enquiries@pfpleisure.org with your feedback and the centre it is regarding. Thank you in advance Vicky

Betygsatt 5 av 5 stjärnor

Everyone is friendly and helpful

Everyone is friendly and helpful
I always enjoy my swim

11 mars 2026
Omdöme utan inbjudan
Logotyp för Placesleisure

Svar från Placesleisure

Hi Jim, thank you for your review, it's great to hear you feel our staff are friendly and that you enjoy swimming with us. Best wishes Vicky

Betygsatt 5 av 5 stjärnor

Lovely centre

A great centre to visit with plenty of activities and an easy booking system if needed.

11 mars 2026
Omdöme utan inbjudan
Logotyp för Placesleisure

Svar från Placesleisure

Hi, thank you for your review and lovely feedback it's greatly appreciated. Best wishes Vicky

Betygsatt 4 av 5 stjärnor

Everything.

10 mars 2026
Omdöme utan inbjudan
Logotyp för Placesleisure

Svar från Placesleisure

Hi Jude, thank you for your review it's greatly appreciated. Best wishes Vicky

Betygsatt 3 av 5 stjärnor

Could always improve

Places - Eastleigh: Could always improve. We’ve just had a fee increase so be nice to see some more classes added to the programme

11 mars 2026
Omdöme utan inbjudan
Logotyp för Placesleisure

Svar från Placesleisure

Hi Shelly, Thank you for your feedback. Can you please email enquiries@pfpleisure.org with the centre this would relate too for this to be passed on to the centre manager. Thanks, Nikki.

Betygsatt 5 av 5 stjärnor

Super reception staff our first line of…

Super reception staff our first line of contact.

6 mars 2026
Omdöme utan inbjudan
Logotyp för Placesleisure

Svar från Placesleisure

Hi Denise, Thank you for sharing your positive feedback, Its great to hear our receptionists are being recognised for their hard work, Thanks, Nikki.

Betygsatt 3 av 5 stjärnor

Very poor hygiene overall in this gym.

Very poor hygiene overall in this gym.
Equipment never gets cleaned and is in a layer of dust, hairs & god knows what else.

10 mars 2026
Omdöme utan inbjudan
Logotyp för Placesleisure

Svar från Placesleisure

Hi Christy, I am very sorry to hear this, Can I ask you to email enquiries@pfpleisure.org with the centre this would relate to for this to be passed on. Thanks, Nikki.

Betygsatt 5 av 5 stjärnor

The staff are amazing who work at…

The staff are amazing who work at Waltham abbey leisure centre always happy to help and it’s a very nice and relaxed atmosphere

10 mars 2026
Omdöme utan inbjudan
Logotyp för Placesleisure

Svar från Placesleisure

Hi Marc, this is great to hear! Thank you for sharing your positive feedback. Thanks, Nikki.

Betygsatt 3 av 5 stjärnor

Too many kids and the parking is awful

Too many kids and the parking is awful, paying £50 a month to not be able to park because people are coming in to use costa is ridiculous, there needs to be parking for members and parking for people coming in to drink coffee, pi++ take imo. The time it takes for machines to be fixed aswell is mental. Other than that the gyms good

10 mars 2026
Omdöme utan inbjudan
Logotyp för Placesleisure

Svar från Placesleisure

Hi Lee, I am very sorry to hear this, In order for your feedback to passed on can you please email enquiries@pfpleisure.org with the centre this would relate too. Thanks, Nikki.

Betygsatt 5 av 5 stjärnor

Placesleisure at Wycombe

Placesleisure at Wycombe. Great venue. Plenty of classes & well equipped gym. Worth a visit for sure! Recommended 👍💪😀

9 mars 2026
Omdöme utan inbjudan
Logotyp för Placesleisure

Svar från Placesleisure

Hi Kerry, Thank you for sharing your great feedback, I will ensure this is passed on to the centre. Thanks, Nikki.

Betygsatt 5 av 5 stjärnor

I joined the xcel to lose weight to…

I joined the xcel to lose weight to build up strength. (As I turned 66 years old this month.) to feel better in myself as I suffer with depression anxiety. Since i joined the gym my anxiety my well being has increased significantly. Happier in myself. I leave the gym at the xcel after a good work out pleased with myself. The only issue I have with the gym is I be waiting ages to go on the weight machines as other members sit on the weight machine on their phones for ages. Or chatting to another person on the other machine near them. Mostly ignoring is they are on their phones for 10-15 minutes not moving off or away from the weight machines having to wait on them to finish. I have had to do extra work out on other weight machines which I don’t want to do just waiting on that someone to get off their phones to carry on using the machine. Making other people wait while their on their phone then to start using the weight machines a is selfish and out of order. Both men and women

9 mars 2026
Omdöme utan inbjudan
Logotyp för Placesleisure

Svar från Placesleisure

Hi Jules, This is great to hear! Thank you for sharing this. I will ensure this is passed on to the centre and ask the general manager to look into phone issue. Thanks, Nikki

Betygsatt 1 av 5 stjärnor

Gyms full most of the time

Gyms rammed most of the time. Almost pointless going now as you have to queue to get in machines or use a bench. Been a member for years. Cancelling membership.

10 mars 2026
Omdöme utan inbjudan
Logotyp för Placesleisure

Svar från Placesleisure

Hi Andy, I am very sorry to hear this, Can I ask if you can email enquiries@pfpleisure.org with the centre this would relate too. Thanks, Nikki

Betygsatt 1 av 5 stjärnor

The Triangle in Burgeds Hill has…

The Triangle in Burgeds Hill has rapidly gone downhill. The Jacuzzi & Steam Room have not worked for several month. Place is an absolute disaster, it is dirty and management don't care.

9 mars 2026
Omdöme utan inbjudan
Logotyp för Placesleisure

Svar från Placesleisure

Hi Nick, I sorry to hear of your Disappointment. The works for the steam room will start week commencing the 6th April, We do not have an update on the jacuzzi unfortunately. I will be sure to pass the feedback on to the general manager. Thanks, Nikki.

Betygsatt 5 av 5 stjärnor

The centre feels good from the minute I…

The centre feels good from the minute I arrive. All facilities are excellent and efficiently managed.
The staff are consistently helpful and focussed.

9 mars 2026
Omdöme utan inbjudan
Logotyp för Placesleisure

Svar från Placesleisure

Hi Liz, Thank you for sharing your lovely feedback. Its great to hear you enjoy our facilities and the feedback of how helpful our staff are. Thanks, Nikki.

Betygsatt 5 av 5 stjärnor

A lovely all round leisure centre

A lovely all round leisure centre. A nice pool for aqua fit and lane swimming- the aquafit instructors are amazing with great music choices. Great value as a monthly charge gives you all classes from yoga to Pilates to Zumba and the newly refurbished gym. Lovely friendly atmosphere and would definitely recommend.

9 mars 2026
Omdöme utan inbjudan
Logotyp för Placesleisure

Svar från Placesleisure

Hi Janine, Thank you for sharing your positive feedback. It's to hear you are enjoying our classes and facilities, Thanks. Nikki

Betygsatt 3 av 5 stjärnor

Check before you go,....

If you are going to the Triangle over the next few weeks check that the facility you need is up and running. There are various closures planned for long overdue maintenance.

9 mars 2026
Omdöme utan inbjudan
Logotyp för Placesleisure

Svar från Placesleisure

Hi John, Thank you for sharing your feedback. All closures will be advertised on out website. Thanks, NIkki.

Betygsatt 3 av 5 stjärnor

Places doing OK but room for improvement.

Shower pressure not great, as only 1 or 2 people can use it at the same time.
Water can be on the cold side, but that tends to be the same else where.
Pool forced to close because chlorine pump breaks down regularly, probably a legacy of Better running the center.

9 mars 2026
Omdöme utan inbjudan
Logotyp för Placesleisure

Svar från Placesleisure

Hi, Thank you for your feedback, Can you email enquiries@pfpleisure.org with the centre this would relate too, for this to be passed on. Thanks, Nikki

Betygsatt 5 av 5 stjärnor

Use the Hinckley location for swimming - its great

Use the Hinckley location for swimming, all good.

9 mars 2026
Omdöme utan inbjudan
Logotyp för Placesleisure

Svar från Placesleisure

Hi Alex. Thanks for the review. We love to hear that customers are enjoying the facilities! Thanks for taking the time to leave your feedback. Thanks, Emma

Betygsatt 5 av 5 stjärnor

The Rotherham staff are welcoming and…

The Rotherham staff are welcoming and helpful. The instructors are amazing and encouraging in classes and the gym

7 mars 2026
Omdöme utan inbjudan
Logotyp för Placesleisure

Svar från Placesleisure

Hi there, thanks for your great review! We appreciate those 5 stars and are pleased to hear how welcome you have been made to feel. Thanks, Emma

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