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My son had adhd and gets very excited the staff treat him fairly and are very understanding also my niece had lessons and loves them and has been showing us her improvement

The organiser Keith is friendly and professional and very welcoming

Nothing works…..ever! A gym without showers. A pool area with a hot tub out of service, along with the steam room. It’s a shame

So dissaponted the pool has been out of action for so long and expected to be so for several more months

My Swimming Experience was great as always BUT why, why do you recently change the coin locker system, which I have successfully used here and several other places over the past Decades, to a Padlock system that requires customer provision of a Padlock and the memory of its code???.
I work in engineering and have a wise saying 'If it works, dont fix it'

I had booked badminton today as I am member it must be for free for a people you are playing with, I took my kids to play and been asked to pay £2.5 per person who are not members, on my question how they are expecting me to play badminton on my own there were no answer, my advice is if I have to pay for others then maybe membership price must be reduced and badminton not to include

Lovely, clean and well equipped gym etc

Not enough equipment available for the amount of members using the gym.

Paul Hammond has set up a fitness plan for me following my degenerative knee problems. He is professional, helpful and has taken much time to assist me. He has taken time to explain what he considers to be correct exercises in regard to my condition. I thoroughly recommend him. David Hillier.

Had a good day with my grandson in the teaching pool.toilets in the same bit ,very handy 😀. Small slide they can go down. But I think a few floats or something should be available for ppl to use.

Wonderful local facility. Lovely pool for a swim and friendly helpful staff.

Required maintenance work could be improved. Takes weeks in some instances to repair broken equipment that is a fairly simple fix.

Eclipse centre-Staines.
The teaching pool is still out of use! The aqua classes are being held in the large pool and they are squeezing in 30 participants into 3 lanes of approx 15m sq. it is almost impossible to stretch safely which makes the class a glorified bath!! Please limit the numbers in the class until the teaching pool is repaired.

I recently had an operation which requires me to undertake strengthening exercises. I came via a Medical Centre Referral. Getting up and running on the road to recovery has been made easy by the professionalism of the staff. I feel confident that I will get back to pre-op fitness levels.

Good clean gym with lots of space and machines. Friendly staff. I was worried that the gym would be a bit intimidating but it really wasn't. I never thought I would enjoy going to a gym, but I do at The Triangle

I’ve been a regular gym user at the Felixstowe centre and overall it has good potential, but standards have noticeably slipped.

The building is starting to look tired and could really do with better upkeep. The gym floor is often covered in bits and sand, which isn’t ideal when lifting weights — I’ve had sand fall in my face when picking equipment up. General cleanliness needs improving, particularly in the toilets, which are frequently in a poor state.

I also don’t always find the reception team particularly welcoming or helpful, which affects the overall experience.

It’s a local facility with a lot going for it, but more attention to cleanliness, maintenance and customer service would make a big difference.

It’s a FREE for All in the Spa 😖 the entrance door is constantly out of order allowing anyone free access to the Spa.
There is no policing of this facility. Teenage schoolchildren are using the Spa in their underwear and come and go unchecked. There are times when someone who is a member brings his friends in as a group. He is the only one with a wristband ! People using their mobile phones within the Spa. This is happening quite often and there are no measures in place to stop it.
When I and other members bring these points to the management’s attention things improve for a short time then relapse and it goes back to an unchecked Free for ALL 😖

I always find the reception desk staff friendly and helpful. I enjoy my Aqua class, and feel better and relaxed when I leave the venue after my session. 😊

Excellent first visit and gym induction from professional and friendly instructor.

For me the staff are always helpful