Pixlr Omdömen 

185
•
TrustScore 2 av 5

2,1

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

The "mature content" filter is a joke! It steps in even with completely harmless text. Even though the text and images contain no insults, sexual content, or violence, they get blocked! Unle... Se mer

Företaget har svarat

Betygsatt 2 av 5 stjärnor

This clown website isn't worth much. After YouTube flagged WWII tank videos as child rape and refuses to reverse its decision (450,000 people falsely accused of pedophilia in one year), now this... Se mer

Företaget har svarat

Betygsatt 2 av 5 stjärnor

Service completely trashed on July 1st. Removed mature content allowance and imposed content restrictions that make zero sense. Chat GPT and Nano-Banana already have fairly strict prohibitions but at... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

The overall experience and results are satisfactory , however i booked a whole year(a few monts ago) and had around 4500 credits still. Now they are suddenly 0 credits. I can still login but no more... Se mer

Företaget har svarat

Företagsinformation

  1. Elektronik och teknik

Skrivet av företaget

Pixlr is a free online photo editor. Edit, adjust and filter your images. No registration jump right in!


Kontaktuppgifter

2,1

Dålig

TrustScore 2 av 5

185 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 96 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

2,1

Alla omdömen

(185)

74 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

What a load of crap Pixlr has become

What a load of crap Pixlr has become, literally crashing my machine trying to do simple and I mean simple tasks and edits, I won't be using Pixlr anymore as it's horrible to use.

9 mars 2024
Omdöme utan inbjudan
Logotyp för Pixlr

Svar från Pixlr

Hi there, thank you for reaching out to Pixlr.
The editor utilize your browser memory to save and perform the edit.
You may close unrequired processes to maximize the efficiency of the editor.

Betygsatt 1 av 5 stjärnor

This site is absolutely terrible

This site is absolutely terrible, i want to save my projects and I can only have 3 per day, resetting my cookies wipes my work and when i try and redo it the quality is terrible, never use this always use a alternative

23 februari 2024
Omdöme utan inbjudan
Logotyp för Pixlr

Svar från Pixlr

Hi there, thank you reaching out to Pixlr.
You may purchase the Pixlr Plus plan at only $0.99 per month for the Annual plan for unlimited saves and ads free access. As well as access to the mobile app.
If encounter any quality issue on the editor, do email to info@pixlr.com and we can assist to check for you.

Betygsatt 1 av 5 stjärnor

Pixlr is not honoring with its lifetime AppSumo deal

A few years ago Pixlr had a lifetime deal on AppSumo. One of the terms of this deal was that all updates to the premium plan would be guaranteed for those who made the purchase, but I recently discovered that this wasn't true.
At the end of last year Pixlr made an update and added several artificial intelligence tools, so the premium plan was updated with the new functions.
Although the AppSumo offer guaranteed these updates, contrary to expectations, lifetime users were not included. The premium plan guarantees 1000 AI credits per month. In the first few months the credits were renewed as they should have been, but in the last 2 months the renewal has stopped. I contacted Pixlr support and they said they won't be able to fulfill their offer because of the AI costs.
Not only are they not complying with the offer, but there's been no warning about it, meaning that lifetime buyers are being harmed and haven't even been warned.
I've made dozens of purchases of lifetime offers and several tools have made updates with artificial intelligence, including much smaller companies, and so far all of them are fulfilling their offers to lifetime users, except Pixlr.
I really hope Pixlr go back and honor the offer on their own terms.

23 februari 2024
Omdöme utan inbjudan
Logotyp för Pixlr

Svar från Pixlr

Hi there, thank you for reaching out to Pixlr.
We appreciate your feedback and have since update our backend team. Thank you for your patience and kind understanding.

Betygsatt 1 av 5 stjärnor

Perfect.... until limited saves

This is a scam, i have used Pixlr.com E for so long, and now, what? Daily limited saves? What is this kind of company move!? why does everything has to keep getting worse? What am i going to use now? The old Pixlr was simply PERFECT!

12 januari 2024
Omdöme utan inbjudan
Logotyp för Pixlr

Svar från Pixlr

Hi there,

Thank you for reaching out to Pixlr.

In order to support and maintain the brand and applications, I am afraid there is now a daily limit of 3 saving attempts for free users.

You may consider getting our Pixlr Plus monthly plan at only $1.99 per month or $0.99 per month for the annual plan to support us and you will gain unlimited saving attempts as well as ads free usage and access to the mobile app.

Thank you for your kind understanding.

Betygsatt 4 av 5 stjärnor

I had a task at university to make a…

I had a task at university to make a picture using this tool. The interface changed drastically and I had some problems in identifying the right tools. But overall the functionaluty is good and the design is quite simple and easy-to use.

22 december 2023
Omdöme utan inbjudan
Logotyp för Pixlr

Svar från Pixlr

Hi there, we are happy to know that our editor has helped you.

If you encounter any difficulty in finding the right tools, feel free to email to info@pixlr.com and our team can assist you.

Betygsatt 3 av 5 stjärnor

What the hell Pixlr, new interface is garbage

I have utilised this platform for a few years now and have found it brilliant, but whatever the hell they have done to it over the last few days with the ai interface is not brilliant. It gives you 70 credits to use the ai and then it does not even add the image or add on you've requested, but happily takes your credits.

Maybe it's just experimental, but if so, they shouldn't be giving credits if it does not even work.

At least let users choose which interface they want to use, legacy or new, now it's just forced.

Using less now.

29 november 2023
Omdöme utan inbjudan
Logotyp för Pixlr

Svar från Pixlr

Hi there, thank you for reaching out to Pixlr.
Our team is always striving to improve our editor and to update it to match the latest requirements.
If you encounter any difficulty in using the new UI, please feel free to reach out to us via info@pixlr.com and our dedicated team will be there to assist you.

Betygsatt 4 av 5 stjärnor

Stopped working

I bought a subscription to use Pixlr/e for unlimited saves everything went well for a while now when then it started crashing, I was contacted by support after posting a bad review here and they helped me fix the issue which may have been caused by being logged int twice on 2 different browsers,

5 november 2023
Omdöme utan inbjudan
Logotyp för Pixlr

Svar från Pixlr

Hi there, thank you for reaching out to Pixlr.
Kindly email to info@pixlr.com and our team can assist to investigate further for you.

Betygsatt 1 av 5 stjärnor

Don't forget to cancel

It's obvious that they use their "no refund" policy to make money. If you need to rely on people's forgetfulness to generate profit, perhaps that should be a warning about the business itself. I would have been happy to just downgrade for the unlimited downloads but due to that policy I'm going to find another platform to use.

16 oktober 2023
Omdöme utan inbjudan
Logotyp för Pixlr

Svar från Pixlr

Hi there, thank you for reaching out to Pixlr.
We noted the feedback and update for respective team for their future review and consideration.
Although we do not provide refunds unless on specific technical issues, we do assist with changing of plans to a downgraded one.
Please do not hesitate to email to info@pixlr.com for further assistance.

Betygsatt 5 av 5 stjärnor

Great for upscaling images!

I purchased a lifetime deal on Pixlr a couple of years ago and I've been enjoying using it to create designs for social media: it has a built-in background remover, plus tools to help you tweak an existing image, heal blemishes, uses AI to blend backgrounds to smooth over issues, swap out colours, and more.

I especially love being able to take an AI generated image from another app and using Pixlr to tweak it, and then upscale it so I can get high quality images to use on merch sites! Super easy, and high ROI on that one aspect.

20 september 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Thiefs

They don’t offer any refunds if you forgot to cancel your free trial the company is overall money hungry through the fact they limit the work YOU made your almost pressured into buying premium DONT waste time with the website unless your expecting your money taken

1 september 2023
Omdöme utan inbjudan
Logotyp för Pixlr

Svar från Pixlr

Hi there, thank you for reaching out to Pixlr.
The plan renewal was mentioned when you sign up for the trial plan and the renewal can be deactivated whenever you want before the renewal occurs from your account page.
Depending on certain circumstances, we can make arrangement for a refund.
For further assistance, kindly email to info@pixlr.com

Betygsatt 1 av 5 stjärnor

Pixlr Premium: A total disappointment!

I thought Pixlr Premium would be the perfect solution for graphic design, but I was wrong! It's nothing but a never-ending nightmare. I have an annual subscription that I don't take advantage of and that frustrates me.

Every time I work on a design, everything freezes and poof! All my work disappears and sometimes, by magic, I get it back. It's like a cruel joke, it can make you laugh and it can make you cry, sometimes I work and pray at the same time that I'll get to the end. And it's not just once, these dysfunctions are repeated ad infinitum. I'm tired of doing the same work late at night, for nothing.

I can't believe I let myself be seduced by Pixlr's promises. I'm simply frustrated and angry. The hours I've lost, the creativity that's been wiped out, it's all gone. This experience has left me with a feeling of total desolation.

I expected Pixlr Premium to be an alternative to PS or AI, but instead it has become my worst nightmare. They need to get their act together and solve these problems as soon as possible. It's time for them to act and provide a reliable, user-friendly experience, or they're going to lose even more disappointed customers like me.

22 juni 2023
Omdöme utan inbjudan
Logotyp för Pixlr

Svar från Pixlr

Hi there, thank you for reaching out to Pixlr and apologies for the inconvenience.

Kindly note that our Pixlr Editor utilize your browser memory and cache to store your projects as we do not store your project information on our cloud to adhere to GDPR regulations.
If you are opening a lot of processes at once, the cache and memory may have delay or may not store the information correctly.

We recommend to avoid opening too many processes at once to maximize the usage of the Pixlr Editor.

We also recommend backing up your projects as PXZ file periodically.

For further assistance, please do not hesitate to reach out to info@pixlr.com

Betygsatt 1 av 5 stjärnor

Saves nothing. Will make you cry.

Awful. DO. NOT. USE. IT HAS DELETED EVERYTHING FOR THE 4TH TIME AGH IM DYING. Doesn't save anything, you have to restart your work at least a million times and have a good cry in between. I am finished. I hate you.

21 juni 2023
Omdöme utan inbjudan
Logotyp för Pixlr

Svar från Pixlr

Hi there, to adhere to GDPR regulations, Pixlr does not store your projects in our cloud storage.
All your work are stored locally in your browser cache.

Your file may be lost due to the desktop clearing cache, working in an incognito mode where history and cache are not stored, or lack of storage space. It may also be due to your desktop being set to periodically clear cache to make space for your files. Changing to a different browser doesn't transfer the data from the cache.

To avoid any loss of your work due to unforeseen circumstances, we recommend saving your work/project as a PXZ file ( Pixlr Editable File) which you may upload to Pixlr to edit the Image anytime.

Thank you for your kind understanding.

Betygsatt 1 av 5 stjärnor

Provide what I paid for

I don't have a problem paying an anual subscription but after using it a few times I have been blocked at three downloads per day. I paid for unlimited downloads and no ads for one year and have only had it since 27 Feb. Tried contacting Pixlr but have had no response.
Heard back and several people tried to help. Problem was with the payment not Pixlr. All sorted, thank you

30 april 2023
Omdöme utan inbjudan
Logotyp för Pixlr

Svar från Pixlr

Hi there,
Thank you for reaching out to Pixlr.
We believe the team has assisted you with your inquiry.
For further assistance, please do not hesitate to contact us via info@pixlr.com.

Betygsatt 5 av 5 stjärnor

Ignore the naysayers, Pixlr is legit.

I don't understand why people think they deserve anything for free, get over it. Pixlr is a company which needs to generate profit to pay for staffing, server housing, and a host of many other amenities to run a business, otherwise, no more Pixlr. How petty can one be to complain about dirt cheap monthly rates, none of you are entitled to anything, stop with the temper tantrums. Pixlr offers a quality service for a price you will not see elsewhere, and above all else, Pixlr is a business before it is a hand out. If you can't afford 8.99 annually then you should probably cancel your internet service which is more than likely running you anywhere from 25-80 a month. It takes some ignorant nerve to throw a cry party on a review site just because a business is trying to stay afloat.

8 mars 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

cost of living is a thing pixlr

cost of living is a thing pixlr, as a person in the UK, right now i dont think hardly anyone has any money to spare, ill now have to go for a new application thankyou xxx

6 mars 2023
Omdöme utan inbjudan
Logotyp för Pixlr

Svar från Pixlr

Hi there,

Thank you for reaching out to Pixlr.

In order to support and maintain the brand and applications, I am afraid there is now a daily limit of 3 saving attempts for free users.

Our team has tried to make the subscription as affordable as we can. You may consider getting our Pixlr Plus plan at only $1.99 per month or $0.75 per month for the annual plan to support us and you will gain unlimited saving attempts, mobile app access as well as ads free usage.

Hope this clarifies and thank you for your kind understanding.

Betygsatt 1 av 5 stjärnor

Really disappointed with this

Really disappointed with this. We teach photography to young people - 100s a year - and the Free Pixlr E has been brilliant for them. We'll have to find something else now as we can't ask them to pay for a subscription . Understand why and happy to pay for our own account but we'll have to find an alternative free platform for our students

19 februari 2023
Omdöme utan inbjudan
Logotyp för Pixlr

Svar från Pixlr

Hi Philip, Greetings from Pixlr! Would you consider and check out our Pixlr Education? It is a Free program/plan. You can check out our link here : https://pixlr.com/learn/education/ or email to our respective team at : education@pixlr.com for mroe information. Hope this helps. Thank you for your kind understanding. Regards, Pixlr

Betygsatt 1 av 5 stjärnor

Money Grabbing In Times Like these.

I've been using Pixlr since 2020. I've only just recently started using it more for YouTube and now they've decided to hit users with a dumb daily limit out of nowhere. There are alternative sites and programs to use that don't charge. 2023 is the year we see a lot of platforms crumble cause of greed. They ignore their user base on Twitter, Discord and Reddit. The majority of the Discord has changed their names to either # or ! FreeSaveLimit LetUsSave or BringBackFreeSaves. If you're smart Pixlr (and I know you read these reviews) I'd listen to the people, there are other ways to nickel and dime users, like giving us features worth paying for instead of taking away a basic feature like saving.

12 februari 2023
Omdöme utan inbjudan
Logotyp för Pixlr

Svar från Pixlr

Hi there

Thank you for reaching out to Pixlr.

At Pixlr, we would love to provide our editor for free as much as we can but as there are growing costs of operations, I am afraid the possibility is at its end.

Kindly note that to sustain the application, there are payments required for the servers and manpower involved.

Manpower includes those that maintain the server, maintain and upgrade the application to fit to latest required usages as well as marketing and support team to push the Pixlr brand so more people can know about the tool.

The ads don't generate much revenue which in addition to people using adblocks which has been developed to even erase elements from the browser. There are little ways we can continue maintaining the application.

We tried to keep the subscription cost as low as we can already with only 75 cent a month for the annual plan.

Hope this clarifies and thank you for your kind understanding.

Betygsatt 1 av 5 stjärnor

NOT GOOD ANYMORE it was ok

NOT GOOD ANYMORE it was ok, but now you have to pay or you can only save 2 images a day ridiculous, is not worth the upgrade, as there are other free alternatives! stay away

12 februari 2023
Omdöme utan inbjudan
Logotyp för Pixlr

Svar från Pixlr

Hi there,

Thank you for reaching out to Pixlr.

In order to support and maintain the brand and applications, I am afraid there is now a daily limit of 2 saving attempts for free users.

You may consider getting our Pixlr Plus plan at only $1.99 per month or $0.75 per month for the annual plan to support us and you will gain unlimited saving attempts, mobile app access as well as ads free usage.

Hope this clarifies and thank you for your kind understanding.

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer