Pinnacle Surveyors Omdömen 

322
•
TrustScore 4 av 5

4,2

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Det här tycker kunderna

Betygsatt 3 av 5 stjärnor

The surveyor was great and very generous with his time. But the interaction with Pinnacle was poor. We hated not being able to talk to surveyor before the visit, we were not informed when the visit... Se mer

Betygsatt 5 av 5 stjärnor

I used Pinnacle to get my a survey done on the house I’m buying at the recommendation of my mortgage advisor. I was very impressed throughout the process. They were proactive in reaching out, very fri... Se mer

Betygsatt 5 av 5 stjärnor

Was easy to book online and was kept up to date with the whole process. Given options of appointments as had to travel a couple of hours to property. The surveyor arrived within given time frame given... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I had booked for Help To Buy evaluation. I found the process to be easy and efficient. The surveyor was professional and thorough. I appreciated that the surveyor has carried out this service locally... Se mer

Företaget har svarat

Företagsinformation

  1. Besiktningsman
  2. också i
  3. Fastighetsinspektör
  4. Fastighetsvärdering
  5. Lantmäteri

Skrivet av företaget

Pinnacle Surveyors is an independent firm of chartered surveyors based in the East Midlands.


Kontaktuppgifter

4,2

Bra

TrustScore 4 av 5

322 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 41 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,2

Alla omdömen

(322)

85 omdömen under de senaste 12 månaderna

Skriv ett omdöme
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Betygsatt 5 av 5 stjärnor

Quick and efficient

Quick and efficient
Happy with realistic valuations

1 mars 2023
Omdöme utan inbjudan
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Svar från Pinnacle Surveyors

Thank you for your 5* review. It is great to hear that you are happy with the service we provided.

Joe @ Pinnacle Surveyors

Betygsatt 1 av 5 stjärnor

There is no option of a 0 STAR.

There is no option of a 0 STAR.
And this company does not get any better. When my mortgage provider assigned Pinnacle i was sure this would now fall over the place and i called Mortgage company but unfortunately its a policy as per them to use Pinnacle.
They are rude people, they just read zoopla and that too not properly, They dont understand Shared ownership properties, without parking properties, 3 BED with one bathroom, 2 BED with extra Utility. They will go to the last sold and then undervalue it. they did undervalue mine by 80000 GBP and what a shame and shameless agents and company they are. I would put a name of who did a survey and his no over here, i am just consulting with Ombudsman. Shame dear surveryor you just put one more family into trouble.

2 februari 2023
Omdöme utan inbjudan
Logotyp för Pinnacle Surveyors

Svar från Pinnacle Surveyors

Good afternoon

I am sorry to hear that you are disappointed with the valuation of your property. Unfortunately I am unable to go into any specific details about this valuation.

However, I would suggest that you speak to the proposed mortgage lender about raising a valuation appeal, in which we will review any evidence you provide that you believe supports a higher valuation of your property. Each lender has their own way of dealing with appeals, so I would suggest you speak to them directly and they will then submit it to us for review.

Kind regards
Joe @ Pinnacle Surveyors

Betygsatt 5 av 5 stjärnor

HTB Survey - 100% recommendation

I have been recommended by a friend. It is worth. Process was simple & straight. Got the appointment with a day. Survey appointment was scheduled immediately and report was provided less than a day. Would definitely recommend anyone. Midlands - Nottingham - Meadows.

30 januari 2023
Omdöme utan inbjudan
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Svar från Pinnacle Surveyors

Hi Mr Sadaram

Thank you for the 5* review. It is great to hear you are happy with the process and service we have provided.

Kind regards, Joe @ Pinnacle Surveyors

Betygsatt 5 av 5 stjärnor

House valuation

Our house valuation appointment was arranged so quickly and took place the day after payment was made. We then received the report back the day after. Really impressed with how quick and efficient this service was. Would recommend.

13 januari 2023
Omdöme utan inbjudan
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Svar från Pinnacle Surveyors

Hi Jade

Thanks for your 5* review. It is great to hear that you are impressed with our efficient service.

Many thanks
Joe @ Pinnacle Surveyors

Betygsatt 5 av 5 stjärnor

Great Survey - Jonathan Sharp

Thorough survey of a property by Jonathan Sharp was received within 24 hours of inspection. The report was comprehensive and all questions were answered clearly over the phone. Friendly and knowledgable surveyor, very pleased with the service.

15 januari 2023
Omdöme utan inbjudan
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Svar från Pinnacle Surveyors

Hi Ewan

Thanks for your 5* review, it is great to hear that you are satisfied with the service Jonathan has provided for you.

Joe @ Pinnacle Surveyors

Betygsatt 5 av 5 stjärnor

Polite friendly surveyor carried out…

Polite friendly surveyor carried out the visit professionally, fast turnaround of report and clear communication for booking process and attendance time slot

22 november 2022
Omdöme utan inbjudan
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Svar från Pinnacle Surveyors

Hi Sam

Thanks for your 5* review. It is good to hear you are happy with all aspects of the service.

Joe @ Pinnacle Surveyors

Betygsatt 5 av 5 stjärnor

So quick and easy to communicate with

So quick and easy to communicate with. Highly recommend.

21 november 2022
Omdöme utan inbjudan
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Svar från Pinnacle Surveyors

Hi Alice

Thanks for your 5* review. It is great to hear you found us easy to communicate with.

Joe @ Pinnacle Surveyors

Betygsatt 5 av 5 stjärnor

Very friendly surveyor

Very friendly surveyor, made me feel at ease, and recieved report within 24hrs of inspection.
Great service!

9 november 2022
Omdöme utan inbjudan
Logotyp för Pinnacle Surveyors

Svar från Pinnacle Surveyors

Hi Laura

Thanks for the 5* review. I am pleased to hear you are happy with the service provided!

Joe @ Pinnacle Surveyors

Betygsatt 5 av 5 stjärnor

We had a valuation with Jonathan Sharp…

We had a valuation with Jonathan Sharp today and he was excellent. Very thorough and professional but also polite, friendly and patient. He talked us through each step of the process and was very clear at all stages. What could have been a very stressful morning was very straightforward. Very impressive.

11 november 2022
Omdöme utan inbjudan
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Svar från Pinnacle Surveyors

Hi Kevin

Thanks for your 58 review. It is great to know that you were impressed by Jonathan.

Joe @ Pinnacle Surveyors

Betygsatt 5 av 5 stjärnor

Good quality

Highly recommended, fast, accurate, precise and always available

2 november 2022
Omdöme utan inbjudan
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Svar från Pinnacle Surveyors

Hi Henrietta

Thank you for your 5* review, it is great to know you were satisfied with the service we provided.

Joe @ Pinnacle Surveyors

Betygsatt 5 av 5 stjärnor

Pinnacle - highly recommend

We had a really positive experience with Pinnacle. After filling in an online query they were quick to get in touch with us, providing a quote and further information. The surveyor, Sam, then visited our property a few days later to complete the level 2 survey and we were very impressed with his efficiency when we received the survey report the following day. The report was detailed and comprehensive and the follow up phone call from Sam was extremely helpful in terms of understanding some of the things raised in greater depth.

27 oktober 2022
Omdöme utan inbjudan
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Svar från Pinnacle Surveyors

Hi Danielle

Thank you for your review. I am really pleased to hear you are happy with the service and found Sam to be helpful.

Joe @ Pinnacle Surveyors

Betygsatt 5 av 5 stjärnor

Very good experience explaining…

Very good experience explaining everything as they went along

11 oktober 2022
Omdöme utan inbjudan
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Svar från Pinnacle Surveyors

Hi Charlene

Thanks for your 5* review, I am glad to hear you are happy with the service we provided!

Joe @ Pinnacle Surveyors

Betygsatt 5 av 5 stjärnor

Ed was brilliant, a fantastic survey

Ed was brilliant, did a thorough check and found a few problems that I wouldn’t have known about if I hadn’t had the level 2 survey. Even though it is a new build I would never have known about the roof problems or the bi-fold doors that should never be made of upvc. Thanks Ed.

26 september 2022
Omdöme utan inbjudan
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Svar från Pinnacle Surveyors

Hi Geoff

Thanks for your 5* review. I am really pleased to hear you are happy with the service that Ed provided.

Joe @ Pinnacle Surveyors

Betygsatt 4 av 5 stjärnor

Very friendly staff and really helpful

21 september 2022
Omdöme utan inbjudan
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Svar från Pinnacle Surveyors

Hi Emma

Thanks for your 4* review. I am glad to hear that you are satisfied with our friendly and helpful staff members that you dealt with.

Joe @ Pinnacle Surveyors

Betygsatt 5 av 5 stjärnor

Great service from start to finish

Great service from start to finish, easy to book an appointment, surveyor was friendly and courteous, can’t complain would use again if required

7 september 2022
Omdöme utan inbjudan
Logotyp för Pinnacle Surveyors

Svar från Pinnacle Surveyors

Hi Mark

Thank you for your 5* review.

I am pleased to hear you are happy with the service we provided.

Joe @ Pinnacle Surveyors

Betygsatt 5 av 5 stjärnor

Quick and easy to arrange

Quick and easy to arrange, helpful staff, would recommend

5 september 2022
Omdöme utan inbjudan
Logotyp för Pinnacle Surveyors

Svar från Pinnacle Surveyors

Hi Miss Grove

Thank you for your 5* review. I am glad to hear you found the service to be easy, and thank you in advance for any recommendations.

Joe @ Pinnacle Surveyors

Betygsatt 5 av 5 stjärnor

First Class Service

Arrived on time, very friendly and knowledgeable.

26 augusti 2022
Omdöme utan inbjudan
Logotyp för Pinnacle Surveyors

Svar från Pinnacle Surveyors

Hi Gavin

Thanks for your 5* review.

I am glad to hear you are satisfied with the service we provided.

Joe @ Pinnacle

Betygsatt 5 av 5 stjärnor

Top recommendation

Staff on the phone made me
feel at ease as I’ve never had a survey before.Without the honest report I would have lost a lot of money,the surveyor called exactly when he said he would and I was given the opportunity to ask questions.I would certainly recommend this company, no let’s downs, no rudeness, very nice patient helpful people well done guys👍

23 augusti 2022
Omdöme utan inbjudan
Logotyp för Pinnacle Surveyors

Svar från Pinnacle Surveyors

Hi Lisa

Thank you for your 5* review.

I am pleased to hear that you are happy with service provided by the office staff and surveyor.

Joe @ Pinnacle

Betygsatt 5 av 5 stjärnor

Great experience

The booking part was so simple and I was given a choice of dates for the survey. I was then given a time slot a day or two before the survey was complete. The surveyor (Wayne McIntyre) was great, I had my little boy in the house at the time and it wasn’t a problem at all. He was kind and we got it all done fairly quick. I then got my results of the survey back incredibly quickly which meant I could push along the payback of Help to Buy loan with Target.

23 augusti 2022
Omdöme utan inbjudan
Logotyp för Pinnacle Surveyors

Svar från Pinnacle Surveyors

Hi Jenny

Thanks for your 5* review.

I am really pleased to hear you are happy with the whole service, I will let Wayne know about your review too.

Joe @ Pinnacle

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