Had a bad experience here as one of the practitioners gave a deep tissue massage to what turned out to be a stress fracture. Subsequent emails and the company has been rude, unapologetic and dismissiv... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The physiotherapists themselves were good — professional and knew what they were doing. The problem is the front office. Getting through by phone is difficult, and when you do, follow-through is poor:... Se mer
We learned we needed a COVID test before returning to USA the next day and were able to schedule the four of us and get results at the Bury St Edmons site within a few hours of calling for the appoint... Se mer
Företaget har svarat
Dear sir, madam, we had an appointment for a PCR covid test for our 5 year old son Luuk, at 34 Exchange street. Cesar was called over from another location. We are well travelled with our family, and... Se mer
Företagsinformation
- Medicinska intyg
- också i
- Sjukgymnast
Skrivet av företaget
Physiotherapy, RT-PCR Test, Rapid Antigen Test, Fit to Fly Test Certificates.
Kontaktuppgifter
Unit 4, Park Farm Business Centre, IP286TS, Bury St Edmunds, Storbritannien
- 01842630014
- contact@physiowork.co.uk
- www.physiowork.co.uk
2,7
Dålig
46 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 50 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Simple to access and quick
Simple to access , quick and friendly service
27 maj 2022
Omdöme utan inbjudan
Svar från Physiowork
Thank you for your review, we really appreciate your support.
Very helpful and efficient
Very helpful and efficient! Easy from booking to having test done to getting results
25 maj 2022
Omdöme utan inbjudan
Svar från Physiowork
Thank you Lisa for the great feedback, Physiowork!
Quick to do but they did mess up the test results.
The test it self was quick and easy to do.
But they did completely mess up my results. No email all day after saying it would be a few hours. Phoned up to get it sent and they sent someone else's information. Passport number, name and address. So pretty poor for information security.
Considering the trip, costing me hundreds of pounds, was riding on the results I wasn't too impressed.
However the lady I spoke to on the phone got the issue sorted out aspa and I got my results. So 10/10 for her help and support.
20 maj 2022
Omdöme utan inbjudan
My test was performed by Ceasars
My test was performed by Ceasars, a very knowledgeable, highly skilled and highly emotionally intelligent professional with an extremely pleasant character. He explained to me in detail every step of the process and what would follow. I received the results orally within few minutes and then I received the results of my test on my email in less than a couple of hours.
15 maj 2022
Omdöme utan inbjudan
Truly a first class service
From the initial enquiry with Physiowork via telephone to conpketing out LFT and receiving the result, the service and staff were brilliant and professional, and fully empathetic to our needs. We heeded a swift result and were not disappointed.
I have nothing but praise for the staff and speed of their service. First class. Would recommend Physiowork to anyone needing a truly professional service.
13 maj 2022
Omdöme utan inbjudan
Had to find a last minute early morning…
Had to find a last minute early morning lateral flow test on a Saturday to enable me to fly early the next morning. Physiowork were the only company I could find in Norfolk or Suffolk who offered the required time at such short notice. Really appreciate their help in arranging the test and coming in at such short notice to complete it - 5 star service throughout. Thanks!
10 maj 2022
Omdöme utan inbjudan
Svar från Physiowork
Hi Harry, thank you for taking the time to write such great review. We are so glad we could help. All the best, Physiowork
Great experience
Great experience. Easy to book, easy to find and fast results. Hopefully won’t need to test on next trip but would definitely come back if need another test to fly.
9 maj 2022
Omdöme utan inbjudan
Avoid...
We had to wait a while past our appointment times and the testing was a little odd as the practitioner had very limited english. On arrival at our holiday destination our test was rejected as it had not been done by a clinical professional. A complete waste of money. I emailed the comany for comment and did not get a response.
3 maj 2022
Omdöme utan inbjudan
Svar från Physiowork
Hi, Our tests and certificates are fully valid but can be rejected randomly by the country you are travelling to. We have no control over it. We advise people to send us specific requirements if there are any before taking the test. Please accept our apologies for any inconvenience caused.
Don’t go anywhere else
Excellent service by a super efficient polite young man.
1 maj 2022
Omdöme utan inbjudan
Svar från Physiowork
Hi, Many Thanks for the review!
Last minute test
We learned we needed a COVID test before returning to USA the next day and were able to schedule the four of us and get results at the Bury St Edmons site within a few hours of calling for the appointment. The staff was very helpful, pleasant and courteous. If needed, we would certainly go there again. Our friend we were visiting was also able to find about other services they were needing for their sons. Highly recommend.
27 april 2022
Omdöme utan inbjudan
Svar från Physiowork
Hi Gordon, We are glad we could help. Really appreciate your kind feedback.
Certifly app did not accept my order…
Certifly app did not accept my order number and I couldn't get my test result I had to download another app and ran out of time
23 april 2022
Svar från Physiowork
Hi, you must be putting the order number incorrectly. We are always there to help. Please call us or email us if you have any problems.
Hi, Barbados Red Noses and Unicycles
Hi, we attended in Kings Lynn on 20th for Rapid Antigen tests which were fine. Received paperwork and printed off.
However, when we produced the paperwork on entering Barbados they declined us entry stating the paperwork was insufficient/ incorrect but they would not clarify why or how.
We had to re-take a further Rapid Antigen test within the Customs Area of the airport and once Negative Tests confirmed we were allowed to enter.
We feel that it was a random spot check rather than the paperwork provided as there were other travellers complaining of the same.
22 april 2022
Omdöme utan inbjudan
Svar från Physiowork
Hi, Unfortunately we have no control over these random events. Our certificates are accepted in Barbados as we have tested 100s of travellers going to Barbados without any issues. If they could specify the issue, we would look in to this.
Very friendly and explained process…
Very friendly and explained process thoroughly.
17 april 2022
Omdöme utan inbjudan
Fantastic nurse and really quick result.
14 april 2022
Omdöme utan inbjudan
Good customer service.
12 april 2022
Awful service
Awful service - certificate expired after 48 hours which left us at airport unable to download expired certificate to show crew.
Nearly cost us a £5k Cuban holiday
Why on earth would a certificate cowrie after 48 hours when it needs to be shown a day later
12 april 2022
Omdöme utan inbjudan
Svar från Physiowork
Hi, This is a security measure and emails sent to you clearly states that link is valid for 48 hours only. You should have downloaded it with in 48 hours. After 48 hours, you just need to email or call us and we can issue you a download link again.
Punctual, friendly, efficient. Thank you.
10 april 2022
Omdöme utan inbjudan
Would recommend
Arrived for my pre departure rapid antigen test on Thursday 7th April 2022 and was greeted by a very friendly and helpful lady called Natalie (apologies if I'm wrong on the name, but you know who you are!) My partner couldn't attend as he had just had a positive lateral flow test at home. I was somewhat upset under the circumstances but she was so understanding. Thank you.
My test was quick and easy and my negative certification came through within a couple of hours.
I decided not to make the trip after all.
Would definitely recommend PhysioWorks.
9 april 2022
Omdöme utan inbjudan
The staff at Physiowork were very…
The staff at Physiowork were very professional, kind, thorough, and quick. I am thankful for their great customer service.
3 april 2022
Omdöme utan inbjudan
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.