photomyne.com Omdömen 26

Very easy to use and it helped me digitize, organize and share 60+ year old slides I have. Now I can pass those on to my kids and the rest of my family! Photomyne also emails helpful tips and has responsive support. I am very pleased. Also, the additional paid options are very reasonable.

This app is amazing! It’s so easy to use. It really brings the past to life with such clear images, even when taken off very old and faded photos!

I tried the free 3 day trail to see what it was like , not disappointed but couldn’t afford the cost of paying for it as I’m on benefits but on day 3 I was charged for a years subscription, I have cancelled the subscription but still charged up until 2027, please help as I cannot afford this.

So far I LOVE LOVE LOVE this app. I paid for a year because in testing it I liked it so much. I Like that it touches up old phots as soon as scanned. You can choose to keep it or try again. I really love the “restore” function. I have old photos of both mine and my husband’s families and many or not in good shape. Using the restore function made some of the photos outstanding, almost like “new” old phots. I got something like 20 free credits, 1 credit per “restore,” and I can purchase more. I tell you, I don’t care about much in my house, as far as stuff goes, but my photos are almost everything. I’m grateful for this app and the restore feature. Makes my life easier in this regard.

The software works well so far -- and when my free photo mount was shipped to the wrong address, they sent another

Initially, I was very happy with it. Restored my photos, added color, if desired. Photos were very clear. Haven't used it in almost a year (purchased a second year, expecting it to be the same). As I'm using it now, the quality of each image is really poor. If I want the photo restored, I must PAY EXTRA for "AI Magic Restore (Beta) Powered by Google Vertex AI". Not sure when that change was made by Photomyne, but I'm extremely disappointed.

Photomyne claims in their ads, that you don’t need any extra equipment, but that’s a lie. You will need a backlight in order to scan negatives as well as a phone holder, that attaches to a desk or table, if you really want to have better quality scans. Even then, the quality of the scan isn’t good enough to print larger size prints, and it’s almost impossible to export after you scan a photo.
I cancelled my subscription before the free trial was over. I was just not impressed. Then the next month, Photomyne charged my credit card some random fee of $1.99! I sent a message asking what the charge was for, but got no response!

I had a trial that ended on February 18, 2026, and they charged my card for a year, for $59.99, starting February 19, 2026. I had requested to cancel on February 18, so I wouldn't use the service starting Feb 19, and instead of crediting back my account, they keep sending me emails on how to cancel! I've emailed them about 5 times already.

Update:
I changed rating to a 5 star, due to the company responding and taking care of the issue.

Have been billed annual subscription when wanted monthly

Charged me despite cancelling in the free trial period and now refusing to refund. Beware!

They make it extremely difficult to cancel. Endless emails to confirm data deletion yet subscription must be terminated through the way you signed up. If you signed up on their site good luck getting in.

Do not waste your $ on this app. I had used it years ago and was pleased. Purchased it again a few days ago to make a Christmas gift and was disappointed. After taking a bunch of photos, I looked at the results, poor resolution and reflections on the photos. Packed photos up and stopped using the app. Called Apple for refund, was told to allow 24-48 hours for refund. Got notification through email today that the refund has been denied by the company. This app isn’t cheap, I’m out over $63 and got nothing out of it. I’m going to use a scanner on my computer to make copies of photographs to keep the clarity so I don’t lose resolution when I enlarge and print the photos. I’m so upset, I don’t have$ to waste like this. I wish I had read the reviews, instead of going by my past experience with this app. Reviews for this app —>Image quality: The quality is not as high as a traditional scanner, and the resulting images may have less clarity and detail, especially when enlarged.

Dont be conned!! I tried the 3 day trial. I did not like the app so when I went to cancel just before the end of trial they charged me $99!!! They are giving me the run around about the refund!! Do not try the 3 day trial they will charge you!!!! Beware

I've just about had it with these companies that strong-arm non-tech users into cloud subscriptions they don't need and then make it nearly impossible to export. I'm currently helping my mom organize her photos. I have extremely fast internet- ran speed test just now showing 85 Mbps download speed. I can download huge files all day long from any website with no issue, yet when I try to download from Photomyne account, it's clear that they are heavily throttling their downloads server-side to discourage users from taking their business elsewhere. Full export takes hours and always fails. Now I'm going through each of the albums individually.-- It's taken me 9 HOURS SO FAR to download 36 albums (a GRAND TOTAL of 20GB of data). I'm still only about half way done. This is an absolute joke! Also, any captions or meta data added within the platform are not retained on the image itself. They are exported as a separate txt file which basically makes on-site edits useless.

I have found the app very useful but i am thinking of deleting it as they make it very difficult to export photos to other sites

I wouldn’t recommend this app for several reasons.
1. there aren’t enough photo editing options, the primary reason to get this app. Once images are scanned you can choose 1 of like 8 options for improving the image. No tweaking, just click and use it or no. Only 2 or 3 options are ever useful. There’s no ability to improve contrast or brightness to make faces pop a little more on older photos. THAT would be helpful.
2. the icons in the app are unintuitive. This product is meant for the older generation. If I can’t remember what the rainbow icon or diamond icon mean, how do they? Plus the placement of the editing icons doesn’t make sense:
2a) there’s a rainbow swirl icon that appears at the top of the app when you look at a photo, or at the bottom of the app when you’re editing a photo (why?) That icon means you can “colorize” your photo, which is useless 99% of the time. It doesn’t work well, and lots of people are scanning in color photos. The b+w photos look better black and white. Why is this pushed so much?
2b) the diamond icon, which only appears when you’re viewing a photo, NOT editing (again, why?) is the “sharpening level” option. This uses some 10-generations ago AI to “sharpen” faces. Which it doesn’t do. It completely changes a person’s face. If you dare accept the sharpen choice - because you want to show someone else how terribly it butchered a face - well, you can’t undo it. Ever. And it’ll show ONE face it’s going to sharpen in the editing phase. But if there are many people in the photo, it’s gonna wreck ‘em all. This feature is not ready for prime time.

3. the person / tree feature:
3a) you can label faces in each picture which can be helpful if you want to find all photos of 1 person. But you have to manually do this for each photo. If wanted to add AI in this app in a useful way THIS is where it would’ve helped — allow it to help recognize faces so you don’t have to add them for every photo, like Google Photos does.
3b) you can add a person’s birth and death dates, plus birth location. The birth location thing should be removed. It is slow, useless and has a really weird database it’s pulling from to verify the city/state you add. You’d have to use it to understand what I mean. Whatever size this is taking up in the app could be used in better ways. It’s just unnecessary.
3c) the tree feature is sort of good but not really. The tree view can quickly get too tiny to be useful, and when you click on a person to add parents or siblings, it doesn’t always properly propagate to the other person. Like you can add a mom and dad for a person, but if you then click on that mom or dad, one may show the child listed but not the other. The weirdest part is adding a spouse: you can add two spouses max, one “deceased spouse” and one regular spouse. Just why.

4. But besides those issues, the worst is this: the insane number of advertisements this paid app has popping up constantly is CRAZY. I’m paying $6/month. Quit shoving your ads down my throat. The main advertisements are for your Elite Club - which I do NOT want to join - and selling your products on Amazon. Doesn’t matter if you own all the products on Amazon; you’ll still see the ads constantly from the second you open the app. And the crazy thing is I own the most useful product you sell — the drafting arm thing that you can attach your phone to so you can sort of take photos from above your project without moving your phone. But it’s not great. It’s a plastic piece of junk. The arm sections are not long so have little variance in way of adjustments, the phone holder is crazy tight, and because it doesn’t come with a Bluetooth clicker (oh, right, that’s another product you sell) the arm itself doesn’t really help bc you still have to touch the phone to take a photo. It’s a Chinesium piece of trash and I’m sure you know that. But back to the ads - if you use this app 10 minutes, you will see 20 ads. It’s disgusting how the maker of this app would think this form of marketing was a smart decision.

SUMMARY
I love the idea of scanning a page of photos in a photo album at a time but the app is really not there. Spend less time making video ads of the owner pretending to tell family and friends about this great app while holding his empty coffee cup, and less time adding pop up ads for your paid users, and use that time and money to develop the photo / name / tree editing capabilities and this app would be good.

Right now the app makes me think of a company that slapped some crap together a long time ago and called it good, and now only cares about Selling! More! Things! to the people that already bought your things. It’s gross.

I am very upset about my experience with photomyne.com

I was told there was a 3 day trial period so after experimenting and realising the results were not good enough I cancelled the app. I have however been charged the full rate! I have contested this and been told I am not eligible for refunding.

I have so many old photos, I would like to incorporate them in photobooks. I have a scanner, but I'm lazy and thought Photomyne would do the job. How wrong I was. The software corrupts the photo so that they are unrecognisable. I cancelled the sub the same day but did not get a refund. Don't be conned AVOID.

Photomyne customer service is terrible. All you get is a run around from them no solutions to your problem. I am missing over 60,000 of my pictures.

This company promises "NO ADS" for paying customers. I did the lifetime membership (which is really just ten years, which by itself is shady) and every time I log in to use the iOS app, I see THEIR OWN ADS all over the place. I contacted their support on several occasions, and they refused to fix this issue. In fact, they even had a very unprofessional attitude like "yeah, we're not going to fix this because they aren't really ads" - so I got nowhere after paying. I would avoid this product and go with something different.