Photobook Canada Omdömen 

536
•
TrustScore 4.5 av 5

4,3

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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I’ve used Photobook Canada for more than 12 years. Website, software, templates, designs, etc. had evolved over time but one thing had remained constant, the HIGH QUALITY Printing. I never had issues... Se mer

Betygsatt 5 av 5 stjärnor

We just ordered 4 copies of a Photobook we put together for our trip to Budapest and Croatia. This is our 5th time using Photobook Canada and we are very pleased. Quality is ***** excellent. You ge... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

This company presents itself as a Canadian company, but it is not. They are based in Malaysia, and if you order anything from them you will also be hit with import charges. Additionally, they are ch... Se mer

Företaget har svarat

Betygsatt 4 av 5 stjärnor

Easily created keepsake of photos for a reasonable price. Platform is relatively easy to use. Just wish there was a search feature for backgrounds & clipart. Customer service has been excellent in... Se mer

Företagsinformation

  1. Företagstjänster

Skrivet av företaget

Photobook Canada is an online platform that allows individuals to create and customize personalized photo albums, prints, and other photo-based products. The company offers a wide range of design templates, editing tools, and materials to create photo products such as photo books, photo prints, canvas prints, calendars, and more. Customers can upload their own photos, choose the design and layout, and add personalized text to create unique and meaningful photo products. Photobook Canada operates in multiple countries and ships to over 100 countries, and has won several awards for its innovative photo products and services. The company's mission is to help customers preserve and share their precious memories through high-quality photo products that are both beautiful and durable.


Kontaktuppgifter

4,3

Utmärkt

TrustScore 4.5 av 5

536 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 66 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,3

Alla omdömen

(536)

7 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

I have used Photo book for a long time…

I have used Photo book for a long time and am always very happy with the end product. Now they are printed in Canada it is a very quick service. Thank you

4 september 2024
Omdöme utan inbjudan
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Svar från Photobook Canada

Hi Helen. Thank you so much for taking the time to leave us this amazing review! We’re thrilled to hear that you had a great experience with us and look forward to serving you again soon.

Betygsatt 5 av 5 stjärnor

I have had such positive experiences…

I have had such positive experiences when using Photobook and have been consistently pleased with my finished projects. The app is easy to use and allows for your own creativity or an auto-format option that streamlines the process. You will never be disappointed if you choose Photobook.

6 september 2024
Omdöme utan inbjudan
Logotyp för Photobook Canada

Svar från Photobook Canada

Hi Nancy. Thank you for giving us a 5-star rating! We’re thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon!

Betygsatt 3 av 5 stjärnor

I am a customer of Photobook Canada and…

Updated review:
Photobook has since sent me a new book, undamaged. I updated the review to 3 stars as I did have to send a number of emails before Photobook agreed to replace the damaged item.

I am a customer of Photobook Canada and have been for over 12 years. I have over 22 photobooks that I printed through Photobook Canada. Unfortunately, my last purchase has resulted in me finding other photo book printers. My book arrived damaged. It was packaged in a thin envelope. The week prior, another of my books arrived packaged in a box protecting the book. I contacted customer service with photo proof immediately. They came back to me quickly requesting additional photos which were sent, as well as a photo of the flimsy packaging. Their website indicates damaged books will be replaced. I received an email apology and offer of a $10 voucher! This does not even pay for shipping. The book was $85. When I responded that this offer was insulting they said they would increase the voucher to $16! If this is how a company treats a loyal customer and if they publicly post that damaged items will be replaced I wonder how new customers are treated. I won't be using Photobook Canada going forward. The $10 voucher insult does not demonstrate they want me as their customer. Very disappointing.

8 oktober 2024
Omdöme utan inbjudan
Logotyp för Photobook Canada

Svar från Photobook Canada

Hi Melanie, please accept our apologies for the damaged book you received and on how your concern has been handled recently. This is not how we want you to experience our service especially being a loyal customer who entrusted her business with us. A replacement copy of your order has been processed and currently in production as communicated via email with ticket ID 49764. Rest assured that we are committed to improving our products and service to serve you better in the future. Thank you for your understanding.

Betygsatt 5 av 5 stjärnor

Photobook Canada customer service is exemplary - no question is too small!

I have contacted their customer services several times to ask questions. Not only were they quick, they were also professional and answered my questions with step by step instructions. I find their prices very competitive and love that these are printed here in Canada!

13 oktober 2024
Omdöme utan inbjudan
Logotyp för Photobook Canada

Svar från Photobook Canada

Hi Lori. Thank you for taking the time to leave such a great review about our Photobook product. We look forward to your orders again soon.

Betygsatt 5 av 5 stjärnor

I recently ordered my custom calendars…

I recently ordered my custom calendars from Photobook Canada, and I am beyond impressed with the quality. The colors are incredibly vibrant, and the level of detail is simply stunning.
As an astrophotographer, it's crucial that my work is presented with rich, deep tones to capture the beauty of the night sky—and these calendars exceeded my expectations. The paper quality is premium, and the images came out beautifully sharp.
I couldn't be happier with the final product, and I will definitely be using Photobook Canada for future projects!

30 september 2024
Omdöme utan inbjudan
Logotyp för Photobook Canada

Svar från Photobook Canada

Hi Kimberly. We’re delighted that we have exceeded your expectations. Your feedback is invaluable, and it motivates our team to continually strive for excellence.

We look forward to preserving more of your treasured memories again.

Betygsatt 4 av 5 stjärnor

FUN TO USE AND EASY

I have used this site for over 10 years, absolutely love it. Easy to use and lots of choices. I have never had a bad product or result. The only negative is that it is starting to get very expensive, unless you get a coupon or voucher. Also shipping has got very expensive. Makes me think twice about doing picture books.

1 oktober 2024
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Photo book fun

My husband and I have made several photo books. These are so nice as coffee table books for friends and relatives to look at. They are so much nicer to look through than just a stack of photos or a computer full of pictures. The creation of the books is fun and gets the creative juices flowing. It's great that there are so many added features included with the product to make the books so interesting and fun to look at.

8 oktober 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Using Photobook for 9 years

I have been using Photobook Canada since 2015. I have many albums on my book shelf and enjoy everyone of them. I am now making 6 albums for my grandchildren for Christmas. The program is easy to work through, but if you have issues, help is always there by phone or email. So many albums to choose from, and you can change page colors, add clipart and change amount of pictures on any page. You can make you album your own

6 september 2024
Omdöme utan inbjudan
Logotyp för Photobook Canada

Svar från Photobook Canada

Hi Joanne. Thank you for giving us a 5-star rating! Your positive feedback really helps us to keep going and delivering the best. We look forward to preserving more of your treasured memories again soon.

Betygsatt 5 av 5 stjärnor

Great books

Great books! We have been buying photobooks from here for the last 6 years. The only issue we ever had was shipping related which they resolved very quickly. Highly recommended!

1 oktober 2024
Omdöme utan inbjudan
Logotyp för Photobook Canada

Svar från Photobook Canada

Hi Sari. Thank you for your continued support and for recommending us to others. We hope that in the future we’ll be able to provide a similarly excellent experience. We look forward to your orders again soon.

Betygsatt 5 av 5 stjärnor

Concern quickly resolved

I had an issue when trying to start my project. I phoned in and was walked through the process to get it done. I had done this many times before, with no issues. They acknowledged that there was an issue and provided a work around in a timely manner.

4 september 2024
Omdöme utan inbjudan
Logotyp för Photobook Canada

Svar från Photobook Canada

Hi Mara.Thank you so much for taking the time to leave us this amazing review! We’re thrilled you had a great experience with us and we look forward to your orders again soon.

Betygsatt 5 av 5 stjärnor

Love Photobook Canada

Love Photobook Canada. I’ve been using for more than 10years and have never been disappointed! I highly recommend!!

3 oktober 2024
Omdöme utan inbjudan
Logotyp för Photobook Canada

Svar från Photobook Canada

Hi Tara. Thank you for your continued support, and we can’t wait for your next order soon.

Betygsatt 5 av 5 stjärnor

We used Photobook Canada for our wedding photos and liked it so much we used it again for our 4 week Poland vacation!…

We used Photobook Canada for our wedding photos and were so delighted that we used it for our recent 4 week trip to Poland. We had over 1,200 photos and picked the best 800 to make wonderful memories for us. We printed 4 copies to include lasting memories for the children. Next summer its Newfoundland and again we will use Photobook to make the memories last longer. Photobook is user friendly, easy to download photos from my phone onto my laptop and the various editing of the photos is a snap. You can load as many photos as you would like onto a page and Photobook will even "shuffle" different arrangements.

29 september 2024
Omdöme utan inbjudan
Logotyp för Photobook Canada

Svar från Photobook Canada

Hi Richard. Thank you for your wonderful review!

It’s always a pleasure to serve customers like you, and we’re glad that you enjoyed our products/services. We look forward to your orders again soon.

Betygsatt 5 av 5 stjärnor

Creative, fun and easy to use

I have made many albums for myself and family. The quality is of a high calibre and the service is excellent. The process of making an album is easy and fun. There is lots of room for creativity, whether you add clip art, frames or even text. I recommend this to anyone who is interested in creating an album!

28 september 2024
Omdöme utan inbjudan
Logotyp för Photobook Canada

Svar från Photobook Canada

Hi Patty. Thank you so much for taking the time to leave us this amazing review! We’re thrilled you had a great experience with us and we look forward to your orders again soon.

Betygsatt 5 av 5 stjärnor

I have made about 12 photobooks using…

I have made about 12 photobooks using Photobook Canada and love them. I have shared my books with fammily and friends and they too think they are great. I have customized my books to showcase my pictures in large formats and great colors. I will be using Photobook Canada again soon as we intend to finish travelling the world. Just as a note I have made books for each of my children, taking pictures of all the "school work" that you have saved but really don't have space for, then made them into books telling their stories. Lovely

27 september 2024
Omdöme utan inbjudan
Logotyp för Photobook Canada

Svar från Photobook Canada

Hi Debbie. Thank you so much for taking the time to leave us this amazing review! We’re thrilled to hear that you had a great experience with us and look forward to serving you again soon.

Betygsatt 5 av 5 stjärnor

Artful New Hobbie

I recently chose to do photo books to capture my favorite photographs and moments over the last few decades. The process is very flexible; the more you do it, the more you can make it into a form of art. The product is very professional, the service is very good, and the quality of the pages and cover are excellent. It is very well priced so that making several a year is quite affordable.

27 september 2024
Omdöme utan inbjudan
Logotyp för Photobook Canada

Svar från Photobook Canada

Hi Ross. Thank you for giving us a 5-star rating! Your positive feedback really helps us to keep going and delivering the best. We look forward to preserving more of your treasured memories again soon.

Betygsatt 5 av 5 stjärnor

Love my wedding album!!!

I have purchased quite a few photobooks from Photobook Canada but this one is by far my favorite. I was able to fit all my photos in exactly how I wanted them and it turned out perfectly!!! I can't wait to give him our album for our first anniversary in October. I have also made memory books of my father for my sister and I and I can honestly say, she was speechless when I gave it to her. Thank you

18 september 2024
Omdöme utan inbjudan
Logotyp för Photobook Canada

Svar från Photobook Canada

Hi Lisa. Thank you for your wonderful review!

It’s always a pleasure to serve customers like you, and we’re glad that you enjoyed our products/services.

Your feedback is invaluable, and it motivates our team to continually strive for excellence. We can’t wait for your next order soon.

Betygsatt 5 av 5 stjärnor

looooove Photobook Canada

I looooove Photobook Canada! I ordered over 20 photo books during the past 8 years. Very easy to make and so many beautiful templates to choose from. Shipping is very fast too (within a week).

11 juli 2024
Omdöme utan inbjudan
Logotyp för Photobook Canada

Svar från Photobook Canada

Hi Patricia. Thank you for your continued support. We hope that in the future we’ll be able to provide a similarly excellent experience. We look forward to your orders again soon.

Betygsatt 5 av 5 stjärnor

This is not the first time and I am…

This is not the first time and I am always satisfied with the result. In fact, I have been using it at least once a year for at least 7 years. And always satisfied.

23 september 2024
Omdöme utan inbjudan
Logotyp för Photobook Canada

Svar från Photobook Canada

Hi. Thank you so much for taking the time to leave us this amazing review! We’re thrilled to hear that you had a great experience with us and look forward to serving you again soon.

Betygsatt 5 av 5 stjärnor

I have made and received 6 photo books…

I have made and received 6 photo books so far and I’m currently working on 2 others. I find it a great way to see a summary of my trips. The quality of the books are very good. This is a great product.

23 september 2024
Omdöme utan inbjudan
Logotyp för Photobook Canada

Svar från Photobook Canada

Hi Liz. Thank you for giving us a 5-star rating! Your positive feedback really helps us to keep going and delivering the best. We look forward to preserving more of your treasured memories again soon.

Betygsatt 4 av 5 stjärnor

May W.

I ordered the Photobook & arrived after 1 week.
Colours were bright, images were sharp, easy to go through the order process.
Highly recommend!

21 augusti 2024
Omdöme utan inbjudan

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