Great online store. Fast dispatch of my order for two models & jigsaw puzzle, all superbly packed & thus arrived in perfect condition. Ordered Friday & delivered Monday. Free postage is offered at... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Easy to find what I was looking for, no problems with the ordering and arrived quickly. Excellent service as usual.
Even though with the Christmas/New Year holidays, I knew also that Royal Mail were having their days off, so from day of ordering & to receiving the parcel, the delivery time factor was appropriate.... Se mer
I've bought from George at Phillips Hobbies before and find his customer service from start to finish excellent from the word go. Not only does he take the time to try find models requested, but the c... Se mer
Företagsinformation
Skrivet av företaget
Phillips Hobbies is a specialist online retailer of Model Railways, Diecasts, Plastic Kits, Farm Toys and Jigsaw Puzzles. Our mission is quality products, exceptional service and fair prices. As part of our growing range, we're proud to be a stockist of many leading brands, such as Oxford Diecast, Corgi, Gibsons, Ravensburger, Britains Farm Toys and Airfix.
Kontaktuppgifter
Correspondence Only: Phillips Hobbies, March Self Store, PO Box 1, Three Acres Business Park, Creek Road, PE15 8SW, March, Storbritannien
- sales@phillipshobbies.co.uk
- www.phillipshobbies.co.uk
4,9
Utmärkt
670 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har inte besvarat negativa omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent customer care from start to…
Excellent customer care from start to delivery
6 september 2024
Excellent supplier
Good communication fast delivery of quality item. Good choice of models in stock. Will be using them again.
4 september 2024
Well made diecast models .A few more to…
Well made diecast models .A few more to get yet ,if I can find them .
1 september 2024
Good service
5 augusti 2024
Very pleased with this product it was…
Very pleased with this product it was packaged very well and arrived on time
4 augusti 2024
Absolutely outstanding service from…
Absolutely outstanding service from Phillip and his team - they could not have been more helpful or responsive.
30 juli 2024
Brilliant service
30 juli 2024
Great service from Philips Hobbies
Great service from Philips Hobbies. The models are well priced and arrived quickly. They are always well packed! Thank you
11 juli 2024
Fantastic
Great selection of models at affordable prices. Delivered safely and promptly. Much more realistic prices than other model sites like 'Corgi'.
9 juli 2024
Purchased online
Purchased online, a couple weeks back still haven’t received the item which is disheartening as I’ve read so many positive reviews but it must just seem all too good to be true
28 juni 2024
Omdöme utan inbjudan
Svar från Phillips Hobbies
Good morning,
Thank you for your recent purchase and review. Please can you get in touch with me with your name, email and order number, as I cannot find any details on our system.
Please email support@phillipshobbies.co.uk and I will get back to you. I have also requested more information via Trustpilot, so you can provide these details here if it is easier.
We will always rectify any issues when given the chance to, so it is disheartening to see you've left a two-star review before contacting us for support and notifying us of any problems with the carrier.
I look forward to hearing from you so we can get this resolved :)
All the best
George
Phillips Hobbies
Svar från Phillips Hobbies
Good afternoon,
Thank you for your feedback and recent purchase. I am sorry to hear your order is yet to arrive. This is our first-ever 1-star review, as all orders usually arrive within 48 hours.
We dispatched your parcel on July 1st with Royal Mail Tracked 48. I will contact RM to find out when your item will arrive and why it has yet to be delivered.
Please accept my sincere apologies for the delay. As a small business doing all it can to offer the best service, we are just as frustrated as you are.
I have followed up with you by email and will keep you updated.
Have a lovely weekend!
All the best
George
Phillips Hobbies
My package was well-packed.…
My package was well-packed and was delivered promptly, I am very delighted with the service from start to finish.
25 juni 2024
Prompt delivery and excellent packaging.
25 juni 2024
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