Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
PGS Global Logistics provides an array of services within the logistics sector, servicing UK and international requirements. The company provides a dedicated fleet of vehicles as well as additional services for overnight parcel and pallet distribution via APC Overnight, Pallet Track and the Hazchem Network. PGS Global Logistics operate from two main sites, Birmingham and Kidderminster, providing a solution for warehousing requirements including pick and pack, container offloading, et al. All of which is managed and monitored via a warehouse management system. Other services: BSA Tools & A1 Training Service
248 Mackadown Lane, B33 0LE, Birmingham, Storbritannien
We’ve used PGS for many years and they have proved to be reliable and efficient with very few hiccups. We’ve built good relationships with the local depot and the customer service staff who are always keen to help us with any queries. PGS have provided a valuable service to our expanding business.
Friendly service from the driver today, even wished me a good day, parcel delivered, no problems at all, thank you :0)
We have been dealing with PGS for years now, they are reliable, courteous and nothing is too much trouble. 99.9% of our parcels are delivered next day which makes our customers very happy and often compliment on the quick and efficient service.
Customer service team, operations team and the drivers are excellent. keep up the good work PGS, Tina @ plant supports UK
Absolutely amazing customer service
Was waiting for a delivery and was due to leave for the airport Hayley managed to arrange for the driver to get it to me before I had to leave was very pleased with the service
Through my experience of PGS as a customer they couldn't be more helpful, offering solutions that are not just black and white they were able to come up with ways to transport one of our machines that we had not before thought of. best price by comparison and most helpful people to deal with. we will continue to use PGS.
Service from this company can be descibed in one word. "Shocking".
Timing keeping non existent. Drivers arrive unprepared without any equipement for loading their vehicle. Drivers turn up late take a look at what needs collecting and drive off saying they don't have enough space. Customer service team doesn't appear to even know what services they offer.
These are just some of my personal experiences of dealing with this company over the last couple of weeks.
If you are looking for quite possibly the worst logistics experience ever than these are the people for you.
Absolutely horrendous customer service, would not buy from any company that use this delivery service . Rude, arrogant and extremely unhelpful.
I found GP Logistics one of the worst delivery companies I have come across & I would recommend supply companies not to use them as they will loose your business. As you can not rely on there tracking system or even the item has been loaded onto there delivery truck. I waited a day for the delivery of a mattress yet there tracking system said it was in the system to be delivered between 0900 to 1200, tried ringing them all day with no answer until 1430 hours & was told the item had not been loaded on the truck.
In the end I cancelled my order with the supply company Hyder Beds.
Horrible place to work as a hgv driver.
Defective vehicles
Very poor management run by school kids with no qualifications.
The yard is an accident waiting to happen.
No straps in vehicles to secure loads.
Defective vehicle with pg9 vehicle off road still expected to be driven and they will chance it.
If your caucasian you will be fine. If your black or Asian then expect all the crap drops and late collections.
This is an 100% honest review.
Had a delivery via PGS ad was trying to find information as to when it would be delivered . I called and spoke with a chap by the name of Neil in the Kidderminster office who was obnoxious and rude telling me he won't help due to Christmas rush. All I can say is that this was the worst customer services experience I have ever had and the guys not the full ticket. People like this are a bad blot on companies trying to project a professional image.
Svar från PGS Global Logistics
We are sorry to hear of your bad experience. PGS pride themselves on customer service, and this incident is not normal practice. Our dedicated customer service team are always on hand to help customers. Unfortunately as you have mentioned this one incident has put a "bad blot" the company.
Should you have a problem in future please contact our customer service team on 0121 516 0156.
Sincerest apologies.
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