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PGL Travel Omdömen 

1 539
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TrustScore 4.5 av 5

4,7

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

We had a fabulous weekend at PGL Newby Wiske with our Brownies. Activities were varied and very well run. Accommodation is good & the best of all was our PGL Group Leader, Eddie, who looked after us... Se mer

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Betygsatt 5 av 5 stjärnor

We wanted to commend PGL for being so well organised and diligent. We particularly like the high staff to kids ratio and it puts parents at ease for ensuring the boys will be well looked after. The... Se mer

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Betygsatt 5 av 5 stjärnor

I took a group of 24 Guides (girls aged 10-13) and 5 adults to PGL Dalguise in Perthshire. Great experience overall. Girls enjoyed all the activities. We had a nice mix of challenges high activit... Se mer

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Betygsatt 5 av 5 stjärnor

Our son had a difficult year at school and his confidence was low. He came away The PGL from the stay at PGL with boosted confidence and a sense of achievement. He said he would go again without being... Se mer

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Företagsinformation

  1. Äventyrssportcenter

Om PGL Travel

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Here at PGL we have been using the power of adventure and exploration to enrich young people's lives for 65 years.

Our holidays enable children to discover their potential and create memories to last a lifetime.

Travel with us as a school, individually - on our children-only holiday camps - or bring the whole clan on a family adventure. What is in common on all of our breaks are that the kids come first - with unrivalled care from our experienced on-site teams, a fun-filled activity schedule and a good dose of something we call the PGL magic!

Find out more for yourself at www.pgl.co.uk

Kontaktuppgifter

4,7

Utmärkt

TrustScore 4.5 av 5

2 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

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Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 96 % av sina negativa omdömen

Svarar vanligtvis inom 1 månad

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,7

Alla omdömen

(1 539)

559 omdömen under de senaste 12 månaderna

Skriv ett omdöme
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Betygsatt 5 av 5 stjärnor

Excellent

Absolutely excellent camp, lovely place

3 augusti 2026
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Svar från PGL Travel

Thanks so much for this 5 star review, we're so pleased you had a great time.

Betygsatt 1 av 5 stjärnor

Lack of proper supervision that exposed…

Lack of proper supervision that exposed my son to a sexual encounter. He is being sent home but PGL staff allowed at night for 13 year old boys and girls to be together and even allow them to take blankets out of their rooms to then
Bed together and touch each other. I will be raising this with ofsted and any other authority that needs to know of this

11 augusti 2026
Omdöme utan inbjudan
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Svar från PGL Travel

Hi Stephen, we're very concerned by the details of your review as the safeguarding of our guests is paramount. What you have described is not something we allow, and we would like to understand exactly what has happened so this can be looked into urgently. If you haven't already done so, please could you contact us on 03333 212114 or send us an email on customercare@pglbeyond.com . Thank you.

Betygsatt 5 av 5 stjärnor

A very different Camp for a Scout Group

As a Scout Group we as Leaders are very used to planning activities and keeping our Children entertained.
The staff at Newby Wiske handled all of that from making sure we were in the right place at the right time to keeping our children entertained between activities.
Everyone from our Group Leader to Instructors to the Chef and catering team were brilliant with our Neurodiverse children ensuring everyone had a great time, could access the activities and were fed.
We will definitely be back.

11 augusti 2026
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Svar från PGL Travel

Thanks for the brilliant review! We're thrilled to hear that your scouts had an amazing time, and we are especially heartened to hear that your neurodiverse children were well looked after - we've really invested in our SEND provision so it's brilliant to hear that its working. We'll pass on your comments to the team at Newby, and we can't wait to welcome you back.

Betygsatt 5 av 5 stjärnor

Amazing experience

Amazing experience. Great staff who are fully engaged and helpful. Activities were incredible and lots to do and challenge all ages.

3 augusti 2026
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Svar från PGL Travel

Wow, thanks for the great review! We are delighted to hear that you had a brilliant time at PGL, filled with all-age activities and challenges. We hope to see you again soon.

Betygsatt 2 av 5 stjärnor

Angry and disappointed

The stay itself was not bad, but I’m very annoyed and disappointed with the staff. After dropping my son off at PGL, I realised she had forgotten his bag of slippers and sandals. So the next day I brought it to the centre and the staff at the reception instructed me to leave it with him, with a post-it of my son’s name.

At the end of the stay, I picked my son up and we left, then my son pointed out that he never received the bag of shoes (which I had only bought the week before so they were brand new).

I called the centre asap and the staff said they will get back to me. Later, they emailed and said they can’t find it and will keep an eye out. I replied stating my frustration and requested for compensation. But my email was never replied to.

So basically, not only have they not passed the bag to my son, they have randomly given it to the wrong kid, AND they are not taking any accountability about this.

This shows how badly situations are handled when things goes wrong and I would not trust my kid in their hands again.

27 juli 2026
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Svar från PGL Travel

Hi Candy, thank you for taking the time to leave a review. We're sorry to hear about your experience and can completely understand your frustration.
We appreciate how disappointing it must have been to take the time to return your son's belongings to the centre, only to find that they hadn't been reunited with him at the end of his stay.
We'd like the opportunity to look into this further. Please contact us at customercare@pglbeyond.com with your son's booking details and our central support team will investigate what happened and respond accordingly.

Betygsatt 5 av 5 stjärnor

Osmington Bay Centre

Osmington Bay Centre - fabulous location, team and facilities.
We attended this centre for our 10th annual pack holiday for our Brownies.
The girls had an exceptionally positive experience and we now need to decide which centre to visit next year as we normally go to Little Canada on the Isle of Wight.
We visited Osmington Bay on our first holiday in 2015. The site has been vastly improved and the location overlooking Portland Bay is stunning.

11 augusti 2026
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Svar från PGL Travel

Hi - thank you for this wonderful review! We are so pleased that your Brownies had a brilliant 10th pack holiday with us. Little Canada and Osmington Bay are both beautiful centres... but every PGL centre is unique and special in its own way. Whichever centre you choose, we can't wait to welcome you back!

Betygsatt 5 av 5 stjärnor

I had a great time at PGL BArton Hall…

I had a great time at PGL BArton Hall with my granddaughter who is 13. I was looking for fun things to do together in a safe, easily facilitated environment. PGL was perfect. All fully inclusive. Everything arranged and made so easy to take part in.all
Equipment supplied so no planning. Felt safe and valued by the team who were amazing. So friendly and made it such fun for the kids and adults alike. Would def recommend for a fun time with the kids. Great location in Devon too with sea views from the camp. We went on to have a few days in Torquay.

31 juli 2026
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Svar från PGL Travel

Hi! Thank you for the glowing review - we are delighted to hear that you had a wonderful time with your granddaughter at PGL. Our aim is to provide safe family adventures, with minimal stress, maximum fun, and lots of happy memories for everyone! We'll pass on your kind comments to the Barton Hall team - and we hope to see you again soon.

Betygsatt 5 av 5 stjärnor

Fantastic experience

Great team. Great activities. Good food.
All was fantastic, highly recommend

11 augusti 2026
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Svar från PGL Travel

Hi, thank you for leaving us a 5 star review - we're so pleased to hear that you had a great time all round - and we hope to see you again soon.

Betygsatt 5 av 5 stjärnor

PGL Family trips are brilliant

PGL Family trips are brilliant. All food and activities are included. My 2 teenagers were entertained all day and we got to spend some quality family time together. We love it.

11 augusti 2026
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Svar från PGL Travel

Hi Helen, thank you for leaving us a 5 star review! We're so pleased that everyone had a great time, including 2 teenagers (not an easy task!) and that you all got to spend some quality family time together. We hope to see you again for another Family Adventure soon.

Betygsatt 5 av 5 stjärnor

Lincolnshire camp stand out

Stayed at the Lincolnshire camp as a family . The staff were so genuine , friendly and safety conscious we felt in great hands. The variety of activities was perfect for teenagers and adults , the food pretty decent especially the breakfast and fresh salads , accommodation is basic but had a good shower and kettle so all you need . We met likeminded people and had real family fun can’t wait to return.
One feedback point - names of staff need to be highlighted on tops so we can name stand out ones as so many
Kyle I wouldn’t of done zip wire but for his encouragement . Bar staff super friendly Jaime , James and lovely lady . Wish could name them all so nice

7 augusti 2026
Omdöme utan inbjudan
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Svar från PGL Travel

Thank you for leaving us a 5 star review! We're thrilled to hear that you had a fantastic time at PGL Caythorpe Court. Great feedback about the name badges - you always want to be able to put a name to a friendly face. Thank you for calling out Kyle, Jaime and James - we'll make sure they see your comments. We hope to see you again soon!

Betygsatt 5 av 5 stjärnor

A great value, fun experience

We had a really wonderful time doing 15 different activities over the 5 days. The staff were all lovely and knew the kids by name after mere hours.

It was such good value for money and for a family of 4 to do all the activities we did separately would have cost multiple thousands of pounds!

Would highly recommend!

3 augusti 2026
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Svar från PGL Travel

Thank you for the 5 star review! You're so right, unlike other holiday destinations, all our activities, meals and accommodation are included in the price - so thank you for calling that out for us! We hope to see you again soon for another family adventure.

Betygsatt 4 av 5 stjärnor

4 fun-packed days of activities

4 fun-packed days of activities! My daughters wanted to swap an activity which was not a problem.

We would go back to PGL Caythorpe Court.

3 augusti 2026
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Svar från PGL Travel

Hi! Thank you for leaving us a review after your Family Adventure - we're thrilled to hear you had such a great time, and that your daughter was able to swap out an activity for one she preferred. We hope to see you again soon for another action-packed few days.

Betygsatt 5 av 5 stjärnor

Fun for families, especially younger children

We've been on several 4 night family adventure holidays with PGL and found it a great experience (my kids ages have ranged from 9 to 14, but there were other families with much younger children). The activities are non-stop, with 4 scheduled activity sessions per day plus the option of lunchtime activities, early and later evening ones too. It's taken us a few goes to realise that we enjoy the holiday more if we take at least one session off for a rest/change of pace. The choice is great, we especially enjoyed high ropes, canoeing, zip wire and aeroball, plus plenty of climbing and abseiling type activities, giant swing, rifles and archery. In any micro breaks between activities, my son usually found a game to join in on the football pitch. Other families attending seemed friendly and the kids generally got along well.

PGL staff were great, food was decent (buffet style). Accommodation was basic but good (make sure to book a room with single bed for adult. The bunk beds can be quite cramped). Great smoothies and milkshakes available to purchase all day long and a nice gift shop open at lunchtime only.

3 augusti 2026
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Svar från PGL Travel

Wow - what a great review, thank you for leaving us 5 stars! We're so happy to hear that your whole family had a brilliant time. Sounds like you were kept very busy and made the most of every moment! Thanks for trying so many activities and we hope to see you again soon.

Betygsatt 5 av 5 stjärnor

Great family holiday

Great family holiday. Brilliant schedule of activities. Great food. Comfortable accommodation. Excellent staff. We will be back for our fourth visit next year!

3 augusti 2026
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Svar från PGL Travel

Thanks for choosing PGL for your 3rd family adventure, and for leaving such a brilliant review. We're delighted to hear that we ticked all the boxes again, and can't wait to welcome you back again next year.

Betygsatt 5 av 5 stjärnor

Osmington Bay Aqua Explorer 2026

Both onsite and offsite activities were excellent, all the staff were knowledgeable and their was a great ratio of staff to young people, our son had an amazing time and wants to go again.

27 juli 2026
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Svar från PGL Travel

Thank you for the 5 star review - we're thrilled that your son enjoyed his Aqua Explorer adventure, hope he had a great time doing all the water activities! We hope to see him again soon.

Betygsatt 4 av 5 stjärnor

Excellent range of activities for adults and children

Good value for money. Excellent range of activities which were fun for the whole family including adults. We got to try a lot of activities we had never done before. Love the outdoor heated pool too!

3 augusti 2026
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Svar från PGL Travel

Hi Lorraine - thanks for the great review! We're really pleased to hear that you had a brilliant time, participated in the activities and made the most of the heated pool.

Betygsatt 5 av 5 stjärnor

Absolutely perfect trip

Absolutely perfect trip. The kids loved every part of it - great quality time together!

3 augusti 2026
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Svar från PGL Travel

Wow, what a fantastic review - thank you! We're so happy to hear your family adventure was 'perfect' and that you got to spend lots of quality time together. We hope to see you again soon.

Betygsatt 5 av 5 stjärnor

Brilliant 4-night family break!

Visited Caythorpe Court for a 4-night family stay and it was fantastic. Family ensuite rooms, accessible facilities, great catering, fabulous staff (who are absolute pros at supporting children, and adults, to challenge themselves!), and BRILLIANT activities. Exhausting but honestly one of the best breaks we've had and such a confidence-building trip away! We will definitely be back - the variety of activities was great!

3 augusti 2026
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Svar från PGL Travel

Wow, what a review! 😊 Thanks so much for sharing. It sounds like you packed a lot into those four days! We're thrilled to hear the activities, catering and facilities hit the mark, and we'll make sure your kind words are passed on to the team at Caythorpe Court. Thanks for choosing PGL for your family adventure, and we'll be ready for round two whenever you are!

Betygsatt 5 av 5 stjärnor

Welcoming & friendly camp for kids

From welcoming to leaving my daughter has a fantastic experience.

Highlights were paddle boarding, canoeing, cookout & silent disco.

She's made friends from Norway, Italy & Newcastle that are planning to return next year together again.

Dalguise is a fantastic location for the camp with great activities and a location that is easy to get to.

Andrea, Harley, Kirsty & Diego made my daughter feel welcome for the two stays this summer (7 nights & 4 nights).

11 juli 2026
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Svar från PGL Travel

Thank you so much for your lovely review! 😊 We're delighted to hear your daughter had such a fantastic experience at Dalguise and made friends from across the UK and beyond. Paddle boarding, canoeing, cookouts and silent discos are always hard to beat! We'll make sure Andrea, Harley, Kirsty and Diego see your kind words. It sounds like your daughter made memories to last a lifetime, and we can't wait to welcome her back for another adventure next year!

Betygsatt 5 av 5 stjärnor

Thank you Osmington Bay

The whole PGL team from start to finish were exceptionally helpful and accommodating. Apart from a brief hiccup at the beginning which was rectified swiftly, the whole experience was reassuring. When it came to the Camp week, drop off went really smoothly. Each evening our eldest was able to call us to update us on all the fun activities they had done and this was really reassuring to hear how much fun they were having. Midweek the team called us to arrange contact with our youngest so that we could speak to him and get some updates which was really nice. At pick up it was really organised and reassuring to see the security they had in place. The staff were already cheerful and helpful, and when the boys were brought back, they had big smiles on their faces. Handover went really well, although the staff are all quite young, they were really approachable and happy to talk to us about what the boys had been up to and how they had been for the whole week. Both boys have asked if they can go again next year, which is a big thumbs up for us. Thank you, Osmington Bay PGL.

27 juli 2026
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Svar från PGL Travel

Wow, thank you for such a thoughtful review! 💚 We're so pleased to hear that both your boys had a fantastic week at Osmington Bay and that you felt supported and reassured every step of the way. It's lovely to hear how much the regular updates, friendly team and smooth arrival and departure experience meant to you. The biggest compliment of all is that both boys want to come back next year! We'll be sure to pass your kind words on to the team.

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