I have ordered from them in the past and was happy however, I recently placed an order that never shipped. I have emailed the company twice and left a voicemail with no reply to any of my attempts to... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Shopping at PetSwag has been a joy. As a dog lover, their range of dog-centric gifts and accessories resonated with me. It's wonderful to have a dedicated place to find high-quality, dog-themed produc... Se mer
I purchased a Sleepy Pod Utility. Had some problems left two messages. No return call. Returned over a week ago no response. Purchased another Sleepy Pod Sport. I hope I don't have a problem. Custo... Se mer
I purchased a Found My Animal rope leash to replace one that we've had for a couple of years. (We love them and own 3.) The diameter on the one we received is half that of the others, and the box sa... Se mer
Företagsinformation
Skrivet av företaget
PetSwag truly cares about the lives of animals all around the world. We strive to make the lives of pets and owners better with our unique and helpful products.
Kontaktuppgifter
33 Cady Hill Boulevard, 12866, Saratoga Springs, USA
- contact@petswag.com
- www.petswag.com
2,5
Dålig
282 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Inadequate Customer Service
I purchased a Found My Animal rope leash to replace one that we've had for a couple of years. (We love them and own 3.) The diameter on the one we received is half that of the others, and the box says this is supposed to be a large.
I've contacted customer service multiple times and continue to reach their voicemail. My messages have gone unanswered. This is unacceptable and extremely frustrating. I will not be making any future purchases with Petswag, nor will I be recommending them to our friends and family.
27 juli 2017
Omdöme utan inbjudan
High end quality collars and leashes
High end quality collars and leashes. Very fast shipping.
26 juli 2017
Omdöme utan inbjudan
No tracking number, long wait and wrong item.
I did not receive a tracking number until I contacted customer service. The order took over a month to arrive. When the order finally arrived it was completely incorrect. I ordered a dog collar and instead recieved a burlap blanket. Very disappointed.
27 juni 2017
Omdöme utan inbjudan
Very nice
What i ordered was very cute both in person and on the website nice quality. My dog looks so cute .
15 juni 2017
Omdöme utan inbjudan
Found what I was looking for at a great …
Found what I was looking for at a great price! And it was shipped out FAST!!! Thank you!
12 juni 2017
Omdöme utan inbjudan
My dog love the Jax and Bones toys
My dog loves the Jax and Bones toys. The only site I was able to find them was Petswag. Great, fast shipping and reasonably priced.
7 juni 2017
Omdöme utan inbjudan
Disappointed
I ordered 2 different dog collars with credit card. Only one arrived, without explanation or contact from the company. When I emailed them to tell them that only one collar arrived, the response was that the other collar is out of stock and they do not know why this merchandise was still on the website. They refunded money for that collar to credit card, but... do you send part of what was ordered with no explanation or no action ? Really?
27 maj 2017
Omdöme utan inbjudan
Bought the ombré collar and leash for …
Bought the ombré collar and leash for my sis's birthday and she loves it for her new fur baby!!
24 maj 2017
Omdöme utan inbjudan
Terrific collars and leash
Terrific collars and leash! My dogs are super happy with them ~ and handsome, as well!!
19 april 2017
Omdöme utan inbjudan
Very friendly staff
Very friendly staff! My only complaint is that I would like to see more selection in the bandannas.
9 april 2017
Omdöme utan inbjudan
I give PetSwag a 5 star rating!
I would recommend this company to anyone!
7 april 2017
Omdöme utan inbjudan
Couldn't be happier
Item as pictured, excellent packaging & item arrived punctually.
13 mars 2017
Omdöme utan inbjudan
Exchange experience
PetSwag should offer exchanges. I have had to do a return and repurchase over the course of 3 weeks. Waiting for the return label, returning the package after having paid for shipping, and reordering the same collar in a different size prior to even seeing my credit on the statement because my dog can't be collarless. I love the quality and look of the products but exchanging collar sizes has been a painful and slow process. I have yet to receive my credit and the new collar.
25 februari 2017
Omdöme utan inbjudan
Great product, long delivery
This is a great product, exactly what I expected. The only thing I was surprised by was the delivery time. It took about a week and a half longer than expected.
17 februari 2017
Omdöme utan inbjudan
Hope you have patience
I ordered two dog beds and did not get them for almost 3 weeks.
No communication what so ever from Pet Swag unless I asked for it.
No one answers the customer service phone line..will only take a message during business hours (which I did) to no return phone call...ever. I left 3 messages. I did get a very helpful and nice girl to email me back quite a bit named Andrea. If not for her, I would have cancelled my order.
14 februari 2017
Omdöme utan inbjudan
Fast delivery, great product
The delivery was here the next day product was great!! Very happy with your company!!
4 februari 2017
Omdöme utan inbjudan
Amazing customer service
Had issues ordering on line . Called customer service.
So friendly , took order on phone
Shipped same day
Love this place !!!!!
27 januari 2017
Omdöme utan inbjudan
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