Petalon Omdömen 

104
•
TrustScore 4.5 av 5

4,4

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

The flowers were a gift - and declared beautiful. Much appreciated by my friend. She said she had not seen such a fresh bunch before that had travelled… !

Företaget har svarat

Betygsatt 5 av 5 stjärnor

My friend loved her bouquet- she said it was the most beautiful bunch or flowers she’d ever seen & they smelled amazing too!

Företaget har svarat

Betygsatt 4 av 5 stjärnor

The customer service was excellent. Loved the Celosia. Dahlias were beautiful but really suffered in transit. One was broken, many were bruised and dropped petals the day / day after receipt. Glad I h... Se mer

Betygsatt 5 av 5 stjärnor

I've been sending flowers with Petalon since 2020 -- some as gifts, some for myself -- and they've always brought heaps of joy and were delivered on time. Yes, it did happen a couple of times that the... Se mer

Företaget har svarat

Företagsinformation

  1. Blomsterbud
  2. också i
  3. Blomsterhandel

Skrivet av företaget

Petalon is a flower delivery business based in Cornwall, UK. We provide our customers with stunning bouquets and selection boxes filled with exceptional quality flowers grown, when possible, on our regenerative farm in Cornwall and delivered to you by post the next day. As Europe's first B-Corp florist, our community trusts us for our planet-first approach and authentic personal touch that continues to set the standard for flower delivery.


Kontaktuppgifter

4,4

Utmärkt

TrustScore 4.5 av 5

104 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,4

Alla omdömen

(104)

61 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Beautifully arranged, healthy, long-lasting blooms.

I’ve used Petalon for years and genuinely love both their flowers and their ethos. Every bouquet arrives on time, beautifully arranged, and full of healthy, long-lasting blooms.

19 december 2025
Logotyp för Petalon

Svar från Petalon

Thank you so much for the lovely review, Lotte. We're thrilled to hear this! Team Petalon x

Betygsatt 5 av 5 stjärnor

A very positive first experience

I only had one experience with Petalon but it was a very pleasing one. I ordered a bouquet of dried Lunaria at what I thought was a very reasonable price (having checked other suppliers Petalon's price was a fraction of the price with an abundance of stems). The bouquet was delivered in a hessian wrap and the stems are stunning. I am very happy with the service, delivery and quality of product. So happy that I signed up for their monthly bouquet subscription service. I am also delighted to support their sustainability ethos and practices.

29 december 2025
Omdöme utan inbjudan
Logotyp för Petalon

Svar från Petalon

Hi Steph, thank you so much for this lovely review, we're so pleased to hear your experience with us was a good one! We hope to see you again soon!

Betygsatt 5 av 5 stjärnor

The best gift!

As always, these flowers and additional gifts from Petalon went down so brilliantly for a friend who needed a pick me up. The best gift I could give! Thank you Petalon x

19 november 2025
Logotyp för Petalon

Svar från Petalon

Thank you so much Hannah, that's wonderful news!

Betygsatt 5 av 5 stjärnor

The flowers were delivered exactly as…

The flowers were delivered exactly as and when requested as a gift and the recipient was delighted with them - she sent a photograph a couple of days after receipt and they looked really lovely. Thank you Petalon

18 november 2025
Logotyp för Petalon

Svar från Petalon

Hi Alison, thank you so much for taking the time to let us know, it's a pleasure to read! We're so pleased to hear your experience with Petalon was exactly as you'd hoped.

Betygsatt 4 av 5 stjärnor

All well with the flowers

All well with the flowers - apart from the recipient not getting a ring or a knock on the door when the flowers were delivered! As they were a surprise I had not contacted the person to expect them - luckily a neighbour came round and found them before they had a night on the doorstep?!

18 november 2025
Logotyp för Petalon

Svar från Petalon

Hi Judith, we're so pleased to hear the flowers were well received but we're sorry DPD didn't knock on the door, we'll feed this back to them.

Betygsatt 5 av 5 stjärnor

Very high-quality flowers

I love arranging flowers to celebrate the seasons, and Petalon always offers everything I need. Their locally grown Cornish bouquets, and especially their poppies and cosmos, are my favourites. The flowers are always carefully wrapped, with a watered cotton pad protecting the stems, and the box is sturdy and secure.

I do hope they offer more loose-flower options in the future instead of mostly bouquets, as some customers (like me!) enjoy arranging the stems in their own vases.

29 oktober 2025
Omdöme utan inbjudan
Logotyp för Petalon

Svar från Petalon

Thank you ever so much for your lovely review, we really appreciate it. It's great to hear that you've enjoyed our flowers! You may be interested in our wholesale offering which can be found on our website. Team Petalon

Betygsatt 5 av 5 stjärnor

The most beautiful bouquet

The most beautiful bouquet! I was slightly sceptical as it’s November and all the flowers are grown in the UK and it’s my first time buying from them but wow! I sent a bunch to my friend as she’s just got engaged and they are stunning! Like one of the most beautiful postal delivery bouquets I’ve ever seen! Enough to make me write a review haha! Will be shopping again! Well done Petalon team!

18 november 2025
Omdöme utan inbjudan
Logotyp för Petalon

Svar från Petalon

Hi Ciara, thank you so much! We're so pleased to hear you loved the flowers. For full transparency I just wanted to let you know that although we do still have some flowers coming out of our fields in Cornwall in November, this bouquet would have also used imported flowers. We grow a large portion of our own flowers in the months that we can here in Cornwall (March-Nov), but we also import from abroad outside of that season so that we can maintain a year-round product for our customers and year-round work for our staff, as well as a best-in-class product. Despite this, as a business we are in fact enormously carbon negative anyway. We have planted 6000 trees on our farm, as well as our extensive composting program and we donate our end of year profits to conservation and wildlife projects in the UK. We also use entirely home-compostable packaging, power our farm by entirely renewable energy, using regenerative practices and we leave half the land we manage to local wildlife. You can always click on 'where were these flowers grown' underneath each product title to see whether the product uses homegrown flowers or not. We always aim to be fully transparent about where our flowers come from, you can read more about this here https://petalon.co.uk/about-us/

Betygsatt 5 av 5 stjärnor

Great gift option

Sent as a gift and recipient was thrilled.

23 oktober 2025
Logotyp för Petalon

Svar från Petalon

Thanks so much for leaving a review, we're so pleased the recipient loved them!

Betygsatt 5 av 5 stjärnor

A bunch of gorgeous flowers arrived…

A bunch of gorgeous flowers arrived when they said it would.
The paying part isn’t as easy as it might have been because now there seem to be third parties involved.
Maybe this makes life easier for the company.

22 oktober 2025
Logotyp för Petalon

Svar från Petalon

Hi Gus, thanks so much, we're so glad you loved the flowers! We're not sure what you mean about the third parties in terms of paying but please do feel free to reach out again with more detailed feedback on this matter as we'd love to hear from you! Thanks so much.

Betygsatt 5 av 5 stjärnor

Flower Delivery

Easy to order the dahlia's and delivered in a timely fashion.
A lovely selection for a friend's 80th Birthday.
She was very pleased.

20 oktober 2025
Logotyp för Petalon

Svar från Petalon

That is lovely to hear, thank you so much Sarah!

Betygsatt 5 av 5 stjärnor

Beautiful flowers

Beautiful flowers, simple ordering process, will use again.

19 oktober 2025
Logotyp för Petalon

Svar från Petalon

We're so happy to hear this Emma! Thank you for leaving us a review. Team Petalon x

Betygsatt 5 av 5 stjärnor

Petalon customer service

DPD delivered my flowers to the wrong address but the Petalon team resolved the issue very quickly and sent a replacement bouquet the next day, which were lovely 👍

19 oktober 2025
Logotyp för Petalon

Svar från Petalon

We're so pleased that we were able to help resolve this for you, and hope you loved your flowers. Team Petalon

Betygsatt 5 av 5 stjärnor

Absolutely beautiful flowers

Absolutely beautiful flowers. They never disappoint. Thank you

19 september 2025
Logotyp för Petalon

Svar från Petalon

We're so pleased to hear this, Deborah! Thank you so much for taking the time to leave us a review, we really appreciate it. Team Petalon

Betygsatt 2 av 5 stjärnor

Droopy. Straggly. Brown leaves. Dead flowers. Received flowers through the post from…

Received flowers through the post from my daughter. They arrived squashed. The flowers were not the best quality considering the cost of them. Some were nearly dead with brown leaves. I read the instructions and the part where it said “give them 24 hours in water to freshen up”. They didn’t. They just look straggly.
I sent photos to my daughter and she has complained. Will wait to see outcome.
If I am honest I could have had better quality and freshness from my local shops. Such a shame when the advertising does not meet the real expectation.

16 augusti 2025
Omdöme utan inbjudan
Logotyp för Petalon

Svar från Petalon

Hi Elaine, we're very sorry to hear that you were disappointed with the quality of the flowers that you received; that's certainly not the experience we hope the recipients of our flowers have.

We take customer happiness very seriously so we'd love the opportunity to put this right for you. We'll be in touch with you directly very shortly.

Team Petalon

Betygsatt 5 av 5 stjärnor

A delightful bunch of flowers …

A delightful bunch of flowers to celebrate the birth of a baby boy
New mum and dad loved the gift

18 juli 2025
Logotyp för Petalon

Svar från Petalon

We're so pleased to hear this! Thanks a lot for taking the time to leave us a lovely review. Team Petalon

Betygsatt 2 av 5 stjärnor

Poor this time

Poor this time. The flowers were dead within 3 days. They usually last really well

20 juni 2025
Logotyp för Petalon

Svar från Petalon

Hi Belinda, we're so sorry to hear this! We'd love to fix this for you, if you could drop us an email at hello@petalon.co.uk, we'd be very happy to help. Team Petalon

Betygsatt 5 av 5 stjärnor

Really lovely flowers

Really lovely flowers, beautiful colours!

19 juni 2025
Logotyp för Petalon

Svar från Petalon

Thank you so much for the lovely review. We're so happy to hear that you enjoyed your flowers! Team Petalon

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer