Perthshire Caravans Omdömen 

93
TrustScore 4 av 5

3,9

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

French people on holidays in Scotland coming from France with our motor home (model from 2014) Leak on the roof caused by an old butyl sealant. Nice phone call with Lorraine who really tried to... Se mer

Betygsatt 3 av 5 stjärnor

Picked up our campervan a week ago after waiting three months following being quoted a 4-6 week delivery. I understand the delays were due to Peugeot, not Perthshire caravans, but the communication fr... Se mer

Betygsatt 5 av 5 stjärnor

We have been using Perthshire Caravans for parts for many years and the service in there has always been exceptional, so in May we decided to get a new to us caravan, I have always been wary about buy... Se mer

Betygsatt 1 av 5 stjärnor

While on holiday ,we had a clash of mirrors on returning home, took too Perthshire 15 August for insurance quote, was charged £30 for this. Received this 17 september.I phoned James about quote which... Se mer

Företaget har svarat

Företagsinformation

  1. Fordon och transport

Skrivet av företaget

Founded in 1936 by Peter and Chris McCormack, Perthshire Caravans is a proud family-run business with deep roots in Scotland's leisure industry. Over the decades, we’ve grown from modest beginnings to become a leading name in caravans, motorhomes, and holiday parks. Our showroom at Errol features a wide range of new and used motorhomes and caravans from trusted brands like Swift, Bailey, Elddis, Buccaneer, Burstner, Coachman, Carado and Auto-trail, ensuring something for every traveler. In addition, we operate two stunning holiday parks, Loch Earn Leisure Park and Red Lion Holiday Park, offering exceptional facilities and unforgettable stays. Despite challenges like the devastating fire in 2009, we’ve continued to innovate and expand, now with state-of-the-art facilities and nearly 100 employees. Run by siblings Ian and Claire McCormack, Perthshire Caravans is built on a passion for quality, exceptional customer service, and a commitment to creating memorable experiences for every customer. Whether you're looking to start your caravan journey, upgrade to a motorhome, or relax in one of our parks, we’re here to make it happen. Visit us and discover why we’re at the forefront of Scotland’s caravan and motorhome industry.


Kontaktuppgifter

3,9

Bra

TrustScore 4 av 5

93 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 50 % av sina negativa omdömen

Svarar vanligtvis inom 48 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,9

Alla omdömen

(93)

15 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Many thanks to the team at Perthshire…

Many thanks to the team at Perthshire Caravans. I dropped my motorhome for some warranty repairs and asked for a quick turnaround as we were booked to go away on Hogmanay. Picked up MH today , all work completed and ready for our New Year break . Well done to all at Perthshire Caravans and Merry Christmas to all the team .

16 december 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Highly recommend

Amazing service as always from the Perthshire Caravans Team. We just took ownership of our motorhome yesterday and as we have been super pleased with our previous caravan, that we purchased through them, we did not hesitate to return for our recent purchase. Thank you to Ray and Andy for a great customer service. Highly recommended.

19 november 2024
Omdöme utan inbjudan
Logotyp för Perthshire Caravans

Svar från Perthshire Caravans

Thank you so much for your wonderful feedback! We’re thrilled to hear that you had another amazing experience with us and that your new motorhome has found a happy home with you.

Ray and Andrew will be delighted to know their service made such a positive impact. It’s always a pleasure to welcome returning customers like yourself, and we truly appreciate your continued trust in Perthshire Caravans.

If you need any assistance or advice in the future, don’t hesitate to get in touch. Wishing you countless adventures and happy memories in your motorhome!

Best regards,
The Perthshire Caravans Team

Betygsatt 5 av 5 stjärnor

Big thank you to John Allan at…

Big thank you to John Allan at Perthshire Caravans. He was a fantastic help at figuring out the parts I had lost on my Fresh water drainage pipe. He even posted them out to me as I live in Glasgow. Great service, thanks again

16 oktober 2024
Omdöme utan inbjudan
Logotyp för Perthshire Caravans

Svar från Perthshire Caravans

Hi Kenneth,

Thank you so much for your kind words and positive review!

We're thrilled to hear that John Allan was able to assist you with your fresh water drainage pipe and get the parts sent out to Glasgow. Providing great service is always our top priority, and it’s fantastic to know John made the process easy for you.

If there’s anything else you need, don’t hesitate to get in touch. We’re always happy to help!

Best regards,
The Perthshire Caravans Team

Betygsatt 1 av 5 stjärnor

The Red Lion Caravan Park

The Red Lion Caravan Park, Arbroath, is at present very unsightly, (replacement of piping of water taking place). There are no warning or diversion signs in place on site to help owners or visitors avoid this upheaval.
Staff are very unhelpful and on repeated occasions disrespectful. Rating should be NIL at present, (in my personal view).

7 september 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Caravan was in for some warranty work

Caravan was in for some warranty work. Lorraine called me back within the week to say that all the work has been done. Not only that the engineers also went that extra mile to ensure that certain items on the list were over engineered so the fault would definitely not happen again. Great service, very professional and polite service. For my first time caravaning these are the type of people that ensure all is OK. Many thanks to all in the service department

20 juli 2024
Omdöme utan inbjudan
Logotyp för Perthshire Caravans

Svar från Perthshire Caravans

Hi Bob,

Thank you so much for your kind words and for taking the time to leave such a glowing review! We're thrilled to hear that you had a positive experience with our service department.

Lorraine and our engineers take great pride in ensuring all work is completed to the highest standard, and it's fantastic to know their extra effort made a difference. We're delighted to have been part of your first caravaning journey and to provide you with the peace of mind you deserve.

If there’s anything else we can assist you with in the future, please don’t hesitate to get in touch. Wishing you many happy adventures in your caravan!

Best regards,
The Perthshire Caravans Team

Betygsatt 5 av 5 stjärnor

Big ‘ups’ for Perthshire Caravans

Big ‘ups’ for Perthshire Caravans. On longterm retirement travel, when other dealers, workshops & auto electricians were too busy to help, PC took my campervan and diagnosed and fixed my broken water pump within 90min of arrival.
The service staff (thanks Marion) said, “Lets see what we can do”, rather than ‘Sorry, were too busy!”
Offered tea/coffee and TV while waiting, but spent most time exploring their extensive motorhome stock and accessory shop.
It was finally great to have the replacement pump changed in, and be on my way again.

10 juli 2024
Omdöme utan inbjudan
Logotyp för Perthshire Caravans

Svar från Perthshire Caravans

Hi Keith,

Thank you for taking the time to share such a fantastic review! We're so glad we could assist you during your travels and get you back on the road quickly. It's great to hear that Marion and our service team made a positive impression and went the extra mile to help.

We’re also delighted you enjoyed exploring our motorhome stock and accessory shop while you waited—we aim to make every visit as comfortable and enjoyable as possible.

Wishing you many more smooth and enjoyable adventures on your retirement travels. If you ever need anything else, don’t hesitate to stop by—we’ll be happy to help!

Safe travels,
The Perthshire Caravans Team

Betygsatt 1 av 5 stjärnor

Have some manners

Phoned to ask a question and was greeted by a gruff "did you buy it here"
I replied no I didn't but___"well we can't help you then.
I only wanted to ask a question!!
Poor telephony experience equals no returning custom.
So if I was thinking of purchasing I wouldn't now.

26 juni 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Kindness. I contacted Perthshire Caravans with an…

I contacted Perthshire Caravans with an electrical problem with my motorhome which was getting me down a little as we are soon to head off on a holiday for a tour round Scotland. Because of work capacity, Perthshire Caravans could not look at my motorhome at this time but were extremely helpful to find someone who could help us which was very kind of them indeed. We are not a customer of theirs, but when we come to change our motorhome at some point in the future we have confidence that we will be treated with fairness with Perthshire Caravans.

24 maj 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent service!!

Excellent service!!! After an issue on the highway the caravan was damaged and they were willing to help us. Very friendly and helpfull people at the service departement!!! It is a pity we cannot give 6 stars because they deserve. Thank you very much for the help.👍🏻

23 maj 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I would like thank Andrew and John…

I would like to thank Andrew and John from Perthshire Caravans so much for all their help last night. I was driving to Errol yesterday evening with my horse in the horse trailer when my car broke down. I managed to pull in to the entrance of the Caravan store when my car died.
The gave me oil and tried to bust my car battery and when that failed they stayed with me until I got a friend to come at get my horse and trailer and for the tow truck to tow my car. This was well past their finishing time.
I’m truly grateful for their help and can’t thank them enough.

22 maj 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

We had a strange noise develop on our…

We had a strange noise develop on our caravan as we drove down from shetland to stirling, we pulled into perthshire caravans, told the lovely lady my tale of woo and a mechanic came straight out and fixed it within 5 min. Turned out to be a broken friction pad on the hitch
Thanks to perthshire caravans the rest of the holiday was brill

17 maj 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great Service From Perthshire Caravans ….

Popped into Perthshire Caravans to get a barrel lock changed over on my locker door as you need a Master Key to remove it .
They did not have the correct key but still managed to change the lock over for me and did not charge anything for doing this .
Will definitely use again in the future .

29 april 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Recently purchased a new Motorhome from…

Recently purchased a new Motorhome from Perthshire Caravans. The sale itself was seamless and hassle free. Then since getting the motorhome I have been dealing with the After Sales team (Jay) with various questions and clarifications. The service from Jay and team has been fantastic. Really knowledgeable, nothing is a hassle and the explanations are brilliant. Thank You!

9 april 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent Service

I had a warranty repair carried out, an outside awning light replacement.This was carried out free of charge. In addition, on the day I took the caravan in I found a problem with the leisure battery not appearing to be charging. This was checked out and sorted quickly. The service I received was first rate. My thanks to all concerned. Sylvia who I dealt with on the service desk did a great job, very accommodating to my last minute changes due to weather conditions. Very pleased with Perthshire Caravans!

24 januari 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

The helpful guys at Perthshire Caravans

I would like to say a big Thank You to the guys at Perthshire caravans for the great help they gave us when our caravan mover played up and instead of moving caravan in straight line it was doing wonderful doughnuts which is not very helpful when trying to get van into a driveway.
I phoned Perthshire and even though they were in the process of closing down for Christmas 🎄 I was told to bring the caravan straight in which I did and the mover was fixed and I was on my way home within 20 mins.
So a big thanks to everyone in sales and servicing for your help.
I have purchased three caravans over the past few years from Perthshire and I have no hesitation in recommending this great company and if ever looking for another van I will be back to Perthshire caravans.

20 december 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great service

Great service (continual updates) and always a smile in the service department. Big thank you to Marion, Sylvia and the team. Have fantastic Christmas and New year when it comes in.

19 december 2023
Omdöme utan inbjudan

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