www.pebbleuk.com Omdömen 1 728

TrustScore 4 av 5

4,0

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I bought a Solidea Support Ankle to help me with a previous injury I had through playing hockey. (Ligament damage in my tarsals). This provides much needed support that other ankle supports had not gi... Se mer

Betygsatt 5 av 5 stjärnor

Just purchased another Solidea item from pebble. Not only is the item perfect and does exactly what it says on the website but the service from pebble has been excellent. Great communication, order d... Se mer

Betygsatt 5 av 5 stjärnor

Fantastic service . The flight socks purchased made the journey so much more comfortable, used on both long and short fall flights.

Betygsatt 1 av 5 stjärnor

I paid £40 for compression tights from Pebble UK that broke on the first try. I provided all requested photos and details and returned them at my own cost (£4.25) on 11 November. They said they sent t... Se mer

Företagsinformation

  1. Shopping och mode

Skrivet av företaget

Proud suppliers of Medically, Certified, Graduated Compression Hosiery (and we've been doing this for 25 years!) - UK Business - Family-run - Helping legs stay healthy - We offer compression stockings for short legs, wide calves, long legs, long feet, plus sizes and more - Travel socks, maternity support tights, lymphoedema garments, compression thigh highs, support tights and more, for both men and women. We're always happy to speak to our customers to help them find the best compression hosiery for their needs, so please call us on 01353 624624.


Kontaktuppgifter

4,0

Bra

TrustScore 4 av 5

2 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har inte besvarat negativa omdömen

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

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Betygsatt 5 av 5 stjärnor

A well-priced product

A well-priced product. My first package contained an incorrect size pair of tights but these were quickly replaced with the right size. Customer service is excellent.

23 november 2021
Betygsatt 5 av 5 stjärnor

Great products and customer service

Pebble have a good range of compression wear and accessories. Their customer service is excellent. I ordered two pairs of stockings and after opening one pair was able to return the unopened pack for an exchange. Make sure you measure your legs (ankle and thigh circumference) before ordering to make sure you’re ordering the correct size.

17 november 2021
Betygsatt 5 av 5 stjärnor

Really good support.

Came promptly. Item as described and very easy to put on. Will be ordering another pair. My husband’s legs have already shown a marked improvement. I was dreading putting them on him as he is impatient and I am told donning support stockings are hard work. I followed the instructions and they went on easily.

15 november 2021
Betygsatt 5 av 5 stjärnor

5 stars isn't enough!

I have always received very good service from the staff at Pebble. They are particularly helpful and always courteous, and the tights are worth every penny!
(my review is from my husbands computer - I am Mrs C H)

2 november 2021
Betygsatt 5 av 5 stjärnor

Pebble what a breath of fresh air…

Pebble what a breath of fresh air,
A Uk store based in this country,great customer service. They helped to find me the right product for when I came out of hospital. A compression sock,that looks like normal wool socks,very comfortable with added compression.
I also wanted hospital grade stockings to wear in hospital. Instructions very clear on how to measure your legs,to get the correct fitting product.
All in all a good experience, fair pricing in Uk pounds,prompt delivery and excellent products.
Thankyou Pebble.

1 november 2021
Betygsatt 5 av 5 stjärnor

Feedback

I have purchased a few of the same item and have no complaints. The service is fast and reliable and the quality of the goods is excellent. Thank you.

29 oktober 2021
Betygsatt 2 av 5 stjärnor

I needed sheer for tights for fancy…

I needed sheer for tights for fancy open toed shoes for my son's wedding. The first assistant was very helpful, I had purchased from you many times but not this sort. She kindly went through catalogue and found suitable pair. They arrived next day, thrilled. However, they had quite thick toe pieces and were not what I expected. I looked them up on web and they do say 'sheer from toe to top! That isn't quite what they mean. I rang and explained to a different assistant my predicament and could I kindly have a refund as they were not suitable. I'm afraid she was very rude, and said that's what she would have recommended and that it would be pointless having sheer toes as I'd push through then straight away! I assured her I hadn't really unpacked them as I could see the toes were thick material. She said she'd have to try and sell them again and was quite unpleasant. I haven't returned them. Just won't wear on my special occasion. I was most upset.

20 oktober 2021
Logotyp för www.pebbleuk.com

Svar från www.pebbleuk.com

Dear Ms Duffy,

There is a thick part underneath the ball of the foot, which acts to soften the step, we are wondering if this is the part you are referring to. On the reverse of the packet, it shows this special feature of the 'anti-stress sole'.

The toe area itself, is not thick, but does look more prominent when the tights are not worn, they are stitched in a way to give reinforcement in this area, whilst being exceptionally subtle when they are worn, giving the appearance of a 'barely-there' look.

We hope you can appreciate that due to the delicate nature of hosiery, we are unable to accept returns that have been opened and handled, so unfortunately, we cannot now take these back, but we are confident that if you try them on with your open toe shoes, you will see that the toe is much more sheer when worn.

If you need medical grade compression for your special occasion, but also want something that is stylish, then we would like to reassure you that you have purchased an exceptional product with a technologically advanced design and made with premium, quality raw materials from Switzerland and Italy and it really would be a shame not to use them.
Apologies if you thought our service was rude but was not meant to sound as such.

Kind regards
The Pebble Team

Betygsatt 2 av 5 stjärnor

Poor service and Product Quality

Having previously brought support socks from here I ordered gain and was sent a very substandard sock that went into holes when trying on. I raised my concern that the socks weren't of the standard expected and the company couldn't care less, they basically put the problem on me ordering the wrong item, a size too small etc No customer service Poor product quality.

19 oktober 2021
Omdöme utan inbjudan
Logotyp för www.pebbleuk.com

Svar från www.pebbleuk.com

We have tried to help you by requesting your measured sizes, in order to establish if you ordered the correct size,and we also requested a picture, but you have not sent these details through to us. By your own admission the socks holed by your finger going through them, which indicates either the product is too small or has been mishandled. Of course we care about every customer, but cannot help if the customer is unwilling to supply us information that we need in order to redress the problem.

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