If I could rate them lower than 1 star I would. Absolutely terrible service. Calling their customer care department, being told you're number 1 in the que for over 20 minutes. Any development seek... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
STAY AWAY STAY AWAY DECEITFUL DO NOT BUY NEW OR USED!!!!!!! GOOD LUCK EXCHANGING OR RETURN! EXTENDED WARRANTY??? WHAT A JOKE THIS COMPANY SHOULD BE INVESTIGATED BY THE ATTORNEY GENERAL DONT B... Se mer
Chose an in-stock item for two day delivery. It wasn't until late on the night of the order that I was asked to call in to verify an address (an address that PCM has shipped to before), and then it wa... Se mer
Företaget har svarat
I was ordering something on behalf of my company so using a card that did not have my name on it but I had full authority and all relevant security info etc. Took a week to get that sorted then when t... Se mer
Företaget har svarat
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great company
High quality products. Fast shipping. Excellent service.
Had a great deal on a laptop my…
Had a great deal on a laptop my daughter needed for college
Refurbished equipment a great deal.
Quick service and very pleased with the computer. I have purchased several computers from pcm over the years and have always been happy!! Great option for me and anyone who would like to have a good product at a reasonable price!!
Good Price on my Lexmark printer
Good Price on my Lexmark printer
Ordered on a Saturday evening. Order confirmation e-mail indicated that the printer was backordered but delivery was made within 5 days which was a surprise.
IanPaulo Hernandez is the greatest
IanPaulo Hernandez is the greatest. He helped me along the way and made sure any issues were covered quickly and professionally.
I thought it would be five days or more…
I thought it would be five days or more before I got my purchase. It arrived two days after I placed the order!
Products and service has been good.
Stay far away from PCM. Worst customer service ever.
Terrible. Sent a defective product. It's taking a week to get a return shipping label and still nothing. All of the customer service is overseas and speaks no english. Stay far away. Buy from literally any other retailer.
They were selling a graphics card for…
They were selling a graphics card for $100 under its going price. I bought one and they cancled the order and did not tell me about it till I sent an email to customer service. They then posted the same product for double its actual value.
Not trustworthy at all. Go to PCPartpicker to help find deals. This company will never be the lowest price, too greedy.
outstanding product
Great product at fair price.
Very slow service, had to refund, terrible customer service report.
Order Number: W1446676
I purchased MacDrive on 10/25/18 and still have not received an activation. When I called yesterday they hung up on my a few time and finally after a few attempts of calling them, they said they'd call me back. I had to call today to request a refund.
Fast processing
Fast processing! Product arrived in perfect condition in just a few days! Great price too!
The process of doing business with PCM was great and fast.
The process of doing business with PCM was great and fast.
David
Always happy with PCM for work and home
Refurbished laptop looks and works like brand new -- saved many $$$ and it arrived in 3 days! Outstanding! I've bought many things from PCM and never been disappointed.
Communication was great overall
Communication was great overall. I received prompt attention and answers to my concerns. We had an issue with the cooling fan on this refurbished computer and had to return it. Just the nature of the beast- reflection of the service provider is still excellent.
The orders were sent in (3) different…
The orders were sent in (3) different shipments, but an overall good experience.
good price for a good desktop PC
good price for a good desktop PC
offer UPS shipping [still the tightest ship in the shipping business]
I have had times when I needed to call…
I have had times when I needed to call up support and the phone attendant is set to tell you to try again later and hangs up on you. I had this happen once for a full day. The response time from sales associates is lacking. Sometimes they call you back, sometimes they don't. The products are good and well priced within range and sometimes beating competition.
They called me back and spoke to me to rectify the situation recently. I was satisfied with their response and would raise the review at this point.

Svar från PCM
Easy order process
Easy order process; fast shipment; good communication; good product
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.





