Pay Weekly Carpets Ltd Omdömen 

2 445
TrustScore 4 av 5

4,1

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Friendly service from beginning to end. Their customer service answered any questions I had between ordering and fitting. They bagged up all the cut offs and bits they didn't use. Only downside is the... Se mer

Betygsatt 5 av 5 stjärnor

I have used this company now to nearly complete my whole house, the low payments weekly really make it easier to complete a home and the carpet quality is amazing I have also had vinyl which is very g... Se mer

Betygsatt 3 av 5 stjärnor

The carpet fitters didn't stop moaning, 2 very negative individuals who clearly had very little job satisfaction. Plus they didn't know how to put the carpet around the spindles and botched it with th... Se mer

Betygsatt 5 av 5 stjärnor

Fitter was so friendly and professional . Would highly recommend him. Took his time to make sure everything was just right and made sure I was happy before taking any payment. What an asset to you... Se mer

Företagsinformation

  1. Golvförsäljare
  2. Sängbutik
  3. Persiennbutik
  4. Mattillverkare
  5. Soffbutik

Skrivet av företaget

Proudly operating since 2015, Pay Weekly Carpets is a nationwide, family owned business. With huge expansion, we now cover almost all UK mainland postcodes, with multiple offices and warehouses across each country. Our head office is based in Keighley, West Yorkshire and we have additional premises in Dundee, Birkenhead, Bradford, Hull, Colchester, Swindon and Belfast. What started as just affordable carpets and vinyl's, now includes a huge range of flooring products, made to measure blinds, furniture, electrical items, appliances, garden furniture, artificial grass and much more! We're immensely proud to be the original and largest Pay Weekly provider in the UK. You can find us registered on the FCA website for further peace of mind. As always, we're committed to making home improvements affordable and accessible to all. That's why all our flooring and blinds products are available with no credit checks needed and no interest fees added. All repayment plans for flooring and blinds are over 36 weeks with our super easy in house credit, with payments starting from as little as just £10 per week. You can find real reviews and real customer photos on our social media pages and we're always on hand to help, whether that's through social media, email or phone. You can ask us anything at any time.


Kontaktuppgifter

4,1

Bra

TrustScore 4 av 5

2 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 49 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,1

Alla omdömen

(2 445)

320 omdömen under de senaste 12 månaderna

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Betygsatt 5 av 5 stjärnor

Very professional guy came out .he did…

Very professional guy came out .he did a brilliant job. Thank you

20 juli 2026
Logotyp för Pay Weekly Carpets Ltd

Svar från Pay Weekly Carpets Ltd

Hi Fiona, thank you so much for taking the time to leave us a review. Your kind comments are really appreciated and we look forward to hearing from you again!

Betygsatt 2 av 5 stjärnor

Shambles from start to finish

Shambles from start to finish. No one would come out and measure and show me a sample book. Was sent pics of samples which was not true to life. I moved to a new flat and needed the flooring layed before furniture which I was falsely told if I pay a large deposit I could get it layed on the 3 week mark but they wouldn't do it a day earlier so had to pay a whole week's extra rent in my old flat. Best of all was they gave the floor layers my old address to lay to new flooring. Finally there was so much left over, which I wasn't informed I had to dispose of. Probably could of done another small flat with the remaining leftovers. I will never use this company again and do not recommend to anyone. What should of been an exciting and happy time was ruined from start to finish .

13 juli 2026
Logotyp för Pay Weekly Carpets Ltd

Svar från Pay Weekly Carpets Ltd

Hi Wendy, thank you for taking the time to leave us a review.

We're so sorry your expectations were not met this time. We will use these comments to help us improve our services.

Betygsatt 1 av 5 stjärnor

I wasn't told that I'd be left with the…

I wasn't told that I'd be left with the old flooring, or the rest of the new flooring down, I'm disabled with 2 teenage daughters!! They've had to take it all into my small backyard n now I've got to try find more money for someone to come clear it all out ,just praying i don't trip on anyfhing,, I won't be coming back that's for sure

17 juli 2026
Logotyp för Pay Weekly Carpets Ltd

Svar från Pay Weekly Carpets Ltd

Hi Deborah,

Thank you so much for taking the time to leave us a review.

The disposal of the old flooring is always down to the customer and this is clearly stated on the survey sheet that the customer signs at the measuring appointment. It also stated in our terms and conditions.

Im sorry to hear this did not align with your expectations this time.

Betygsatt 5 av 5 stjärnor

Very good very impressed with it all

Very good very impressed with it all

17 juli 2026
Logotyp för Pay Weekly Carpets Ltd

Svar från Pay Weekly Carpets Ltd

Hi Tammy, thank you so much for taking the time to leave us a review. Your kind comments are really appreciated and we look forward to hearing from you again!

Betygsatt 1 av 5 stjärnor

Abit unfair how you need to pay £40 for…

Abit unfair how you need to pay £40 for nothing

10 juli 2026
Logotyp för Pay Weekly Carpets Ltd

Svar från Pay Weekly Carpets Ltd

Hi Simon, thank you so much for taking the time to leave us a review.

The £40 survey fee is for the agent who has taken the time to visit your home, measure the space, show samples and submit your order for you. This is stated on our website.

Betygsatt 5 av 5 stjärnor

Quick easy great quality

Quick easy great quality

17 juli 2026
Logotyp för Pay Weekly Carpets Ltd

Svar från Pay Weekly Carpets Ltd

Hi Kathryn, thank you so much for taking the time to leave us a review. Your kind comments are really appreciated and we look forward to hearing from you again!

Betygsatt 5 av 5 stjärnor

Absolutely brilliant from the help I…

Absolutely brilliant from the help I got over the phone, picking the flooring, everything brilliant to the day it was fitted, I’m going to say it again brilliant would 10000% recommend this company 👍👍

9 juli 2026
Logotyp för Pay Weekly Carpets Ltd

Svar från Pay Weekly Carpets Ltd

Hi Danny, thank you so much for taking the time to leave us a review. Your kind comments are really appreciated and we look forward to hearing from you again!

Betygsatt 3 av 5 stjärnor

Good top quality carpet from pay weekly…

Good top quality carpet from pay weekly carpet luke was great at explaining everything and getting it all measured up for us the team are fantastic but the fitter was messy and rude left carpet on my driveway not rolled up cut piece left all in my bedroom floor when he was only doing top off stairs and stair way other than that I’m still happy to return

16 juli 2026
Logotyp för Pay Weekly Carpets Ltd

Svar från Pay Weekly Carpets Ltd

Hi Peter, thank you for taking the time to leave us a review.

We're so sorry your expectations were not met this time. We use these comments to help us improve our services.

Betygsatt 4 av 5 stjärnor

Would have been a 5* just a little hick…

Would have been a 5* just a little hick up with the order

16 juli 2026
Logotyp för Pay Weekly Carpets Ltd

Svar från Pay Weekly Carpets Ltd

Hi Irene, thank you so much for taking the time to leave us a review. Your kind comments are really appreciated and we look forward to hearing from you again!

Betygsatt 4 av 5 stjärnor

Overall a good service…..We decided to use this company as the…

We decided to use this company as the reviews were consistent and had a recommendation from a colleague. The initial enquiry was handled very efficiently and we were assigned a customer service representative called “Anj” who was, on every occasion we were in contact with her exceptional, friendly but most importantly professional. The scheme was very clearly presented and we were not subject to any hidden charges or hiccups. A planned delivery date was easily arranged with options to change if required. We received as promised a text from the self employed fitter a notification approximately two hours beforehand and the fitter was well presented and polite. He appeared to enjoy his work which is a bonus and fitted our stairs and landing carpet. The contract states very clearly that the fitters do not move goods and the existing floor covering and any grippers/underlay would need to be removed prior to fitting. Also, due to them not holding waste carriers accreditation they would not remove any of their waste from site but would bag up the off cuts etc and make tidy. This is completely acceptable in my eyes and absolutely not an issue. This is where the fifth star is taken away. The fitter only filled one bag and left piles of carpet off cuts everywhere including outside and very definitely did not tidy up which was disappointing. Also, looking at some of the stair risers, there was definitely an absence of adhesive or staples (which were very definitely present on the old carpet as my fingers can testify) which has mad a few of the nosings floppy and loose. I guess he was in a hurry as he did say he’d finished and was off to watch the England game..the quality of the carpet is high end and has a quality feel to it however I feel I will need to pop a few discrete staples in to prevent potential issues further down the line. Overall our experience was good albeit tainted slightly and we will probably use them again as the service and funding option currently aligns with our current situation

15 juli 2026
Logotyp för Pay Weekly Carpets Ltd

Svar från Pay Weekly Carpets Ltd

Hi Chris, thank you so much for taking the time to leave us a review. Your kind comments are really appreciated and we look forward to hearing from you again! Your comments regarding the fitting have been passed on by Anj and i trust they are being dealt with.

Betygsatt 5 av 5 stjärnor

Friendly and the Job is done right

Fitters were lovely and friendly , tidied up afterwards and got job done perfectly , very happy

16 juli 2026
Logotyp för Pay Weekly Carpets Ltd

Svar från Pay Weekly Carpets Ltd

Hi, thank you so much for taking the time to leave us a review. Your kind comments are really appreciated and we look forward to hearing from you again!

Betygsatt 5 av 5 stjärnor

Your carpet fitter did a lovely job

Your carpet fitter did a lovely job. I love the carpet, its completely changed the room. Ty so much.

15 juli 2026
Logotyp för Pay Weekly Carpets Ltd

Svar från Pay Weekly Carpets Ltd

Hi Sarah, thank you so much for taking the time to leave us a review. Your kind comments are really appreciated and we look forward to hearing from you again!

Betygsatt 5 av 5 stjärnor

The flooring is amazing

The flooring is amazing. Alex the fitter did an amazing job too.

15 juli 2026
Logotyp för Pay Weekly Carpets Ltd

Svar från Pay Weekly Carpets Ltd

Hi Danielle, thank you so much for taking the time to leave us a review. Your kind comments are really appreciated and we look forward to hearing from you again!

Betygsatt 5 av 5 stjärnor

The carpets are lovely and the person…

The carpets are lovely and the person who done it was very good

15 juli 2026
Logotyp för Pay Weekly Carpets Ltd

Svar från Pay Weekly Carpets Ltd

Hi Helen, thank you so much for taking the time to leave us a review. Your kind comments are really appreciated and we look forward to hearing from you again!

Betygsatt 3 av 5 stjärnor

Pros and Cons

Great customer service, fitters called on the way, nice job. However they did leave the rubbish behind for me to dispose of.
Lovely job of fitting.
I personally think it expensive for what it is.

8 juli 2026
Logotyp för Pay Weekly Carpets Ltd

Svar från Pay Weekly Carpets Ltd

Hi Lisa, thank you so much for taking the time to leave a review. The waste is always left for the customer to dispose of, this is in our terms and conditions but i am very sorry this was not made clear to you.

We're so sorry your expectations were not met this time. We use these comments to help us improve our services.

Betygsatt 5 av 5 stjärnor

Lovley service off fitting the carpet…

Lovley service off fitting the carpet good quality too

8 juli 2026
Logotyp för Pay Weekly Carpets Ltd

Svar från Pay Weekly Carpets Ltd

Hi Kirsty, thank you so much for taking the time to leave us a review. Your kind comments are really appreciated and we look forward to hearing from you again!

Betygsatt 1 av 5 stjärnor

Awful Service

Awful waited basically 4 months for them just to come out and lay the carpet got cancelled 2 times and they left all there rubbish outside my flat. When I messaged customer services they said i had to get rid of the rubbish not once did anybody tell me this. Absolutely awful go somewhere else. Only good thing was James the sales person the rest was awful. Will never get from these again. If I was you find a different place you'll get it done so much quicker.

14 juli 2026
Logotyp för Pay Weekly Carpets Ltd

Svar från Pay Weekly Carpets Ltd

Hi Tyler,

Thank you for taking the time to leave us a review. So sorry to hear that your fitting time was so long, this is not within the time frame that we aim for.
Our fitters do not dispose of the waste and this is printed clearly on the survey sheet signed by each customer.

We're so sorry we did not meet your expectations this time. We use these comments to help us improve our services in the future.

Betygsatt 5 av 5 stjärnor

Good communication and Great Products

Good communication and Great Products

8 juli 2026
Logotyp för Pay Weekly Carpets Ltd

Svar från Pay Weekly Carpets Ltd

Hi Carly, thank you so much for taking the time to leave us a review. Your kind comments are really appreciated and we look forward to hearing from you again!

Betygsatt 5 av 5 stjärnor

What a lovely job they done

What a lovely job they done. So quick and professional.

15 juli 2026
Logotyp för Pay Weekly Carpets Ltd

Svar från Pay Weekly Carpets Ltd

Hi Karen, thank you so much for taking the time to leave us a review. Your kind comments are really appreciated and we look forward to hearing from you again!

Betygsatt 1 av 5 stjärnor

Took day off work unpaid so lost out on…

Took day off work unpaid so lost out on £200 which is my day rate , fitter text at 8.30 pm saying he couldn’t make it as stuck on a job still (completely understand but notice would have been nice ) , turned up this morning did a great job so pleased with how it turned out , however I’m very upset with the fact I lost out of a days money that I didn’t need to then had to stay in this morning so lost out on more earnings

15 juli 2026
Logotyp för Pay Weekly Carpets Ltd

Svar från Pay Weekly Carpets Ltd

Hi Conner,

Thank you for taking the time to leave us a review.

We're so sorry we did not meet your expectations this time. We will use these comments to help us improve our services in the future.

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