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Hi There
I have order for Payntr V Spikes on 29 Sept 2020 against order number 4468 (WEB4468) and provided with the Fedex tracking number and supposed to received parcel by 03 Oct 2020. However, till date not received. Sent few mails to Payntr customer service but got no response. Called Fedex, Singapore few times and they responded the tracking number provided do not appeared in their system, instead mail fedex cross border to track the parcel. Awaiting fedex cross border response.
Hope Payntr shall contact to fedex for expedite the delivery.

Great products, but disappointed with Customer Service as i have been trying for a week to return one product and no reply to direct email or contact form on website.
Have since ordered product again with additional products as needed it replacing quickly but also need to return one of those.
No customer service number to follow this up

Ordered spikes and socks - spikes arrived and some socks missing from order.
Mailed 3 times and got no response, eventually used a letter and got a great response and follow up to resolve.Its not easy to contact Payntr apart from the email provided.
They are great products (spikes, socks) but customer services follow up lets it down.

Had a problem with my cricket boots that didn’t manage to last 2 seasons. Emailed Payntr and got a response within an hour. Free replacement offered the next day. Very good customer service

Love my new Payntr V Spikes. Awesome product and excellent customer service. Product was delivered within 36 hours. Would definitely recommend

I purchased a pair of spikes last year and they are great. So I thought I would purchase a pair of pimples.
I received my order very quick. Trouble is it’s another pair of spikes and not pimples as ordered.
I have now sent 3 emails and a Facebook Messenger Message but have had no reply now for 4 days. Can someone please check their emails at Payntr and reply so I can arrange for an exchange?

Excellent company to deal with and superb products. I ordered 2 pairs of boots (different sizes for different people) and one pair was slightly too small. I emailed to find out the best way of returning and getting a larger size and the response was very quick. The suggestion was to send both pairs back as the new size was a different price and order 2 new pairs. Pay for these and get a refund. All worked really well and returning was a very simple task and FOC.

After hearing lots of positivity and a high recommendation about the quality of product I should have received, they are now 6 days past the date of delivery and I’ve now played 3 games without any footwear. I’ve sent a message through the website and now a direct email due to not get any response. I’m hoping they rectify the problem soon and I can hopefully leave a very different review

16 days since payntr have received my shoes back and after several emails I have no reply and no replacement shoes been sent out!!!

Ordered 2 pair of Cricket boots, 1 pair arrived after 3 weeks and 3 ignored emails, still waiting for 2nd pair and they just ignore my emails.Don't touch with a barge pole.

Quick delivery. Product quality is excellent and fits nicely.

I’ve been waiting a month for my purchase from this website and they keep ignoring my emails about where my parcel is, the shipping is no good as they seem to have no idea where it is and the company is no help either. If your purchasing something from this website and u live in Australia look around Australia first cause u might not get your parcel.

Great service and fast delivery, would recommend

Great product and great service, very prompt delivery

Top quaility through out first time wearing on Saturday league game and despite the duck the most comfortable I've ever worn in over 2t years of playing

Awesome look and lightweight but the size is not perfect. Somehow it is still feel tight after using for a month. Recommendation: take one size bigger than of your normal size.

This Is the 2nd pair.
The first one I had lasted 3 games. It had started to crack from sides after 1st game and was unwearable after 3 games.. but i thought I'll give it another go as they were on sale. So basically I paid double the price. The one I have now hasn't cracked yet after 3 games so I'm guessing it will last me the rest of the season..

Brilliant service. Great communication. Will continue to use Payntr

Payntr Cricket is the best , they customer service the quality I mean everything is outstanding.