Good Customer Service. Delivery was timely. My 2 puppies (coton de tulear) enjoy the food. I add some toppers & soak green beans in paw tree bone broth for a couple of hours then drain & freeze as a... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Our pups are very healthy and happy on PawTree products. We use a variety of things for their wellness. We have two small 10lb dogs, we have them on the kibble, freeze dried, 10 in multivitamin, salm... Se mer
Thank you for being so helpful and supportive after I made an error in purchasing the wrong item. You helped correct my purchase and in a very timely manner!
I have a 13 year old lab that in July 2025 had stopped eating, was falling down stairs, and declining quickly. We took her to our vet and was told there was nothing more they could do for her. She h... Se mer
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The head tilt that says they just might understand, wet-nosed kisses, puppy breath, no matter your mood, that tail-wagging greeting that's proof that unconditional love does exist, and bad days aren't that bad. If you knew that proactive supplementing could give you just one more heart-melting memory with your fur baby, would you supplement? It's time for you to prevent or address pesky pet issues by taking the guesswork out of pet nutrition. pawTree's holistic approach to pet nutrition allows your pets to thrive, not just survive. From sourcing premium human-grade ingredients to our selected USDA registered and inspected manufacturing facilities, our standards of quality never waver. With products developed with therapeutic levels of ingredients, we help pet parents address issues well before issues even occur! It's time to find solutions for a healthier pet and a happier you. Your fur baby relies on you to make the best nutrition choices for them their entire life. For the joy and unconditional love they bring to your life, there is no better feeling than knowing that you are doing all you can to ensure that they're at their best.
Kontaktuppgifter
4,5
Utmärkt
985 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I received my order in a timely manner!
5 maj 2024
It is timely.
29 april 2024
Wonderful Company
Great products! It was extrememly easy to order, and I love that I get PawPoints to use in the future. I have been ordering from pawTree for the last 2 years and their service has been consistently reliable and outstanding!
3 maj 2024
Always exactly what was ordered and…
Always exactly what was ordered and delivered on time!
3 maj 2024
Company is transparent and stands behind their products
Customer service is outstanding. Products are extremely high-quality. Company is transparent and ethical, and stands behind their products.
3 maj 2024
Go over and beyond for customers
I had a really great experience. The food is amazing and my dog has an amazing coat because of it. We had ordered a package and unfortunately it got delayed due to a train derailment and I called PawTree and they were so nice and were able to expedite the food to our home so thankfully my dog did not miss a meal. I was shocked by the exceptional customer service.
1 maj 2024
The issue I have is that you over pack…
The issue I have is that you over pack your boxes and they are too heavy for me to carry inside. Both times I have received my deliveries the boxes were busted open so I had to remove everything individually. I would have done that anyway because the boxes are cram packed and too heavy to carry. Please do not over pack the boxes.
1 maj 2024
Svar från pawTree
Hi! Thank you for taking the time to give us feedback. We are so sorry to hear that this was your experience! We'd love to help in any way that we can. Please contact us at support@pawtree.com and our customer support team will be happy to get this resolved.
My puppy loves paw tree kibbles
My puppy loves paw tree kibbles! I love the flavor variety I can just sprinkle on without having to change dog food brands. Paw tree is made of high quality ingredients and that's something I look for in my puppies food.
4 maj 2024
PawTree is very easy to work with
PawTree is very easy to work with. The subscription service is easy to use and change as needed. I have been very happy with the service and products.
3 maj 2024
A “reorder” button would be more convenient!
I like the website but I wish there was a “reorder” button in our order history so we don’t have to keep going back thru the site to click and order each individual item. Sometimes the site takes a while to load so having to go through a find each item can be a bit of a hassle sometimes. A “reorder” button in our order history would be much more convenient!
2 maj 2024
I was very pleased with all the items…
I was very pleased with all the items for my future puppy. The only thing of concern, was the box was 1/2 ripped open when I received it. A shipping issue but luckily, everything was still inside and fine.
1 maj 2024
An item was not packed in my order…
An item was not packed in my order hence the 4 stars. But u immediately emailed customer service they got back to me and are sending out the missed item. That is five stars. Thank you.
1 maj 2024
Our pet thinks the food is wonderful…
Our pet thinks the food is wonderful however, so did a neighborhood cat that got into the box left on the porch and ate both bags of treats before we got home.
I wish the delivery person would have chosen a better spot to leave our box.
1 maj 2024
Svar från pawTree
Hi Deborah! We are so sorry to hear that this was your experience! We'd love to help in any way that we can. Please contact us at support@pawtree.com and our customer support team will be happy to get this resolved.
This is my first time ordering via auto…
This is my first time ordering via auto subscription. I’ve had UPS reschedule delivery twice now. Original delivery was for Saturday 5/4, rescheduled for 5/6 and now I just received a new update for 5/7. It is very frustrating to have something as important as dog food be rescheduled. :/ I’ve never had a problem when I ordered prior to signing up to autoshipment.
1 maj 2024
Svar från pawTree
We are so sorry to hear that this was your experience! We'd love to help in any way that we can. Please contact us at support@pawtree.com and our customer support team will be happy to get this resolved.
I received my order yesterday
I received my order yesterday. I won’t be getting the puppy for a couple of weeks. I should be all ready for her.
1 maj 2024
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
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Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.